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Who should attend How to Conduct Employee Performance Evaluations
HR Personnel, People Managers, Supervisors
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How to Conduct Employee Performance Evaluations  

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Seminar Summary:

Gain critical techniques to ensure accurate performance evaluations that boost morale and productivity, while creating measurable goals and expectations for your team. (see full course description)

 
 

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Training Course Syllabus:


Considering the time they take ... the turmoil they often create ... and the lack of positive change that often follows, it's easy to see why managers - and staff - dread performance reviews.  The fear and loathing many managers feel about giving performance evaluations is second only to the feelings they have about firing someone.

What makes performance evaluations so awful? The truth is, they are often seen as...

* Inconsistent in their feedback
* Based only on a limited number of performance markers
* Not followed up with any support, so change rarely happens.

It doesn't have to be this way. And it won't be after you start using the strategies you learn in this exceptional one-day seminar for managers and supervisors. The strategies you learn will help you transform your performance evaluation process into the valuable tool you've always wished it could be. Instead of holding performance evaluations because you have to, you'll jump eagerly into the process because it delivers so much value to your team.

Gain Skills in 4 Key Areas

Setting performance expectations and preparing for evaluations so that they lead to improved performance.  Every employee deserves a well-thought-out, well-documented assessment of their performance, as well as a clear guideline for improvement. Using strategies and techniques you will learn at this seminar, you will be able to provide a worthwhile, thorough, and helpful appraisal of each staff member - without spending a great deal of time in last-minute preparation.

How to provide an objective, accurate assessment of all employees. Employees are understandably upset when their supervisor provides a poorly developed performance appraisal, particularly one that doesn't reflect their work over the full time period to be covered by the review. Learn ways to ensure you provide a fair and balanced view of performance, regardless of the staff member's relationship with you, and get tips for defusing anxiety - both yours and your employee's.

The dynamics of giving feedback to team members. Ever notice how some managers can share any information and have it be accepted in a constructive way? After this seminar, you can be one of these valuable leaders. Discover how to take the emotion out of performance evaluations and put the focus on the future. Encourage dialogue so you understand how individuals feel about their performance and provide actionable feedback that sets the stage for upcoming reviews.

Follow-up and follow-through to enhance the value of the evaluation. An evaluation is only as valuable as the change that follows. After this seminar, you will know the steps to take to ensure the review process leads to improved performance, greater teamwork, and higher job satisfaction among the entire team. What you do in the weeks following staff reviews is as important as the actions of your employees.

Seminar Overview

*  Set strong, actionable expectations and prepare for the evaluation in a way that leads to improved performance

    The role an employee's job description must play in your evaluation 
    How to identify and prepare for potential trouble spots in advance
    A plan for developing and scheduling the evaluation - critical steps you must not overlook

*  Give an accurate and objective assessment of each employee

Effectively - and fairly - evaluate difficult personality types, bad attitudes, and emotional employees
Tips to help you avoid the "golden child" and "bad seed" mindsets and evaluate on their true performance

*  Master the dynamics of giving feedback to staff

    Tips to overcome the evaluation fear factor and create a dynamic, productive process 
    Steps you can take to create a collaborative, cooperative environment in the evaluation 
    When to use an observer as a witness during an evaluation

* Enhance the value of an evaluation with follow-up and follow-through

    Learn a process for keeping employees informed and involved throughout the year so the performance review holds no surprises
    Post-evaluation steps every manager must take to maximize the value of the evaluation
    How and why to write objective documentation following an evaluation
    How to ensure that agreed-upon goals don't fall through the cracks

Seminar Summary:

Gain critical techniques to ensure accurate performance evaluations that boost morale and productivity, while creating measurable goals and expectations for your team. (see full course description)

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