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Who should attend Taking on Greater Responsibility: Step-up Skills for Nonmanagers
Anyone interested in developing the skills to improve their performance and grow within their organization. Project managers, office staff, assistant and junior managers will benefit, as well as professionals in customer service, sales, accounting and technical fields. The seminar is also designed for high potential employees and individuals who are seeking new responsibilities.
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Anyone interested in developing the skills to improve their performance and grow within their organization. Project managers, office staff, assistant and junior managers will benefit, as well as professionals in customer service, sales, accounting and technical fields. The seminar is also designed for high potential employees and individuals who are seeking new responsibilities.

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Seminar Summary:

Greater career development is the first step to meeting new job demands! (see full course description)

 
 

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Training Course Syllabus:


Taking on Greater Responsibility: Step-up Skills for Nonmanagers

Greater career development is the first step to meeting new job demands!

Today, you need more career development skills than ever before—like understanding your business, managing change, communicating strategically, leading, working in teams and juggling your new assignments with current responsibilities. This seminar will give you the career development skills you need to make a difference and grow in your career and your organization.

How You Will Benefit

  • Feel confident when asked to "step up to the plate" with new projects outside your regular work activities
  • Take your skills and potential to new heights with proven-in-action, "get-ahead" career development strategies
  • Understand your role in today's new workplace...and gain the new skills and competencies required for success
  • Meet the rising pressure of tight budgets and lean organizations
  • Map out a plan of action to enhance your efficiency and career development potential

 

What You Will Cover

Preparing for Greater Responsibility

  • Mastering competencies for performance excellence
  • Coaching and feedback strategies for career development
  • Relevant analytic thinking and problem-solving skills
  • Identifying and assessing your strengths/liabilities in the five key skill areas

First Key to Success: Business Smarts and Savvy

  • Defining your organization’s mission vision and strategy
  • Articulating your role as a high-level contributor to business results
  • Internal/external factors that impact your business environment
  • Monitoring resources that enable you to create value-added contributions

Second Key to Success: Managing Change

  • The link between dynamic business trends, accepting uncertainty and productively managing change
  • Common reasons for resisting change, strategies for remaining resilient
  • Assessing reasonable risk using a five-step process
  • The value of maintaining a positive attitude toward change
  • Applying creative idea generation to change management situations
  • Leading others through change

Third Key to Success: Communicating Strategically

  • How to flex your communication style to others’ communication preferences
  • Persuasion strategies to help you influence the way others feel, think and behave
  • Applying communication skills in a context-specific situation

Fourth Key to Success: Juggling New and Current Responsibilities

  • Taking responsibility for time management
  • Setting goals and priorities
  • Setting goals and prorities
  • Planning and organizing to avoid chaos
  • Using low- and high-tech solutions to get more done in less time
  • Negotiating to build commitment and creatively use time and resources

Fifth Key to Success: Leading and Working with Teams

  • The roles you should bring into each team encounter
  • Encouraging participation and idea sharing
  • Motivating teammates through communication, cooperation and recognition
  • Stepping up to leadership within the team
  • Using analytic thinking, communication and decision-making skills with teams

Planning for Greater Responsibility

  • Synthesizing strategic development and performance goals into a coherent presentation
  • Overcoming potential barriers your manager may present to your career development plan

 

Who Should Attend

Those interested in greater career development and getting the skills to improve their performance and growth within their organization should attend this course.
 

Learning Objectives

  • Identify the Master Competencies for Ongoing Professional Development (Analytic Thinking, Problem Solving, and Coaching/Feedback Seeking) as the Foundation on Which to Achieve Performance Excellence
  • Integrate and Apply the Master Competencies to Exceed Present Role Expectations by Developing Abilities in the Five Key Skill Areas for Taking on Greater Responsibility (e.g., Understanding Your Business, Managing Change, Communicating Strategically, Juggling New Assignments and Current Responsibilities, and Leading and Working in Teams)
  • Assess Current Levels of Performance in the Five Key Skill Areas for Taking on Greater Responsibility to Set Plans for Skill Development
  • Identify Opportunities for Moving up to Bigger Responsibilities in the Five Key Skill Areas by Developing Action Plans to Maximize Potential and Professional Contribution
  • Analyze Workplace Demands and Expectations to Integrate a Productive Attitude for Facilitating Necessary Change with and through Others
  • Examine and Apply Communication Skills That Build Confidence and Gain Support to Develop New Skills and Move up to More Challenging Responsibilities
  • Develop Strategies for Creating and Maintaining a Unique Coaching and Mentoring Partnership with Your Manager That Reflects Professional Priorities and Shared Results-Based Benefits
  • Synthesize Fresh Ways of Thinking, Planning and Acting to Upgrade Present Levels of Decision Making and Problem Solving and Achieve New Levels of Responsibility, Organizational Contribution and Professional Recognition            


Preparing for Greater Responsibility
 

  • Define the Master Competencies for Performance Excellence
  • Identify and Practice Coaching and Feedback-Seeking Strategies Needed to Move up to Greater Responsibility at Work
  • Review and Apply Relevant Analytic Thinking and Problem-Solving Skills


Identifying and Assessing the Five Skill Areas
 

  • Identify Five Key Skill Areas for Taking on Greater Responsibility
  • Assess Your Strengths and Liabilities Relative to the Five Skill Areas
  • Establish a Professional Planning Process to Guide Your Future Development Using the Five Skill Areas


First Key to Success: Being Business Smart and Savvy
 

  • Define Your Organization’s Mission, Vision and Strategy
  • Articulate Your Role as a High-Level Contributor in the Process of Achieving Strategic Results for Your Organization
  • Recognize Internal and External Factors That Shape and Impact Your Business Environment and Climate
  • Identify and Monitor Resources Covering Present and Future Business Trends That Will Allow You to Create Value-added Contributions at Work


Second Key to Success: Managing Change
 

  • Identify the Link between Dynamic Business Trends, Accepting Uncertainty and Productively Managing Change
  • Recognize Common Reasons for Resisting Change and Identify Strategies for Remaining Resilient
  • Assess Reasonable Risk Using a Five-Step Process
  • Develop an Awareness of the Value of Maintaining a Positive Attitude toward Change
  • Synthesize Analytic Thinking and Problem-solving Skills with Strategies for Managing Change
  • Apply Creative Idea Generation Skills to Change Management Situations
  • Identify Strategies for Leading Others through Change Processes


Third Key to Success: Communicating Strategically
 

  • Identify Your Communication Style and Understand How to Flex to Others’ Communication Preferences
  • Identify Persuasion and Influencing Strategies That Will Allow You to Impact the Way Others Think, Feel and Behave
  • Synthesize and Apply Communication Skills in a Context Specific Situation


Fourth Key to Success: Juggling New Assignments and Current Responsibilities
 

  • Identify and Take Responsibility for Time Management
  • Set Goals and Prioritize Each Day’s Tasks
  • Apply Proactive Planning and Organizing Skills to Avoid Unnecessary Chaos
  • Create a Working Environment That Utilizes Low- and High-Tech Solutions to Get More Done in Less Time
  • Utilize Negotiation Skills to Build Shared Commitment and Creatively Use Resources and Time


Fifth Key to Success: Leading and Working in Teams
 

  • Identify the Roles You Can and Should Bring into Each Team Encounter
  • Create a Productive Team Environment That Encourages Everyone to Participate and Share Ideas
  • Motivate Teammates to Achieve Team Results Using Communication, Cooperation and Recognition
  • Analyze When and How to Step-up to Leadership within the Team Environment
  • Synthesize Analytic Thinking, Communication and Decision-Making Skills in the Team Problem-solving Setting


Preparing the Plan for Greater Responsibility
 

  • Synthesize Strategic Development and Performance Goals into a Coherent Presentation
  • Present Your Strategic Development and Performance Plan to Your Coaching Triad
  • Identify Solutions for the Potential Barriers Your Manager May Present to Your Plan

CREDITS:

2 days / 1.2 CEUs

Seminar Summary:

Greater career development is the first step to meeting new job demands! (see full course description)

print this agenda print agenda for the Taking on Greater Responsibility: Step-up Skills for Nonmanagers training seminar

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