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Who should attend The Essential Administrative Professional: The Skills and Know-How to Make You Invaluable Onsite Training
Administrative support staff who want to focus on their relationship to their role, their responsibilities and their challenges.
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The Essential Administrative Professional: The Skills and Know-How to Make You Invaluable Onsite Training  

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Administrative support staff who want to focus on their relationship to their role, their responsibilities and their challenges.

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Seminar Summary:

Gain the insights necessary to prioritize the countless responsibilities you face every day.  (see full course description)

 
 

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Training Course Syllabus:


The Essential Administrative Professional: The Skills and Know-How to Make You Invaluable - Available for Onsite Training ONLY

Now you can empower yourself by gaining the know-how that brings the acknowledgement you deserve.

Gain the insights necessary to prioritize the countless responsibilities you face every day. This highly active, practice-as-you-learn seminar is designed to help you perfect the interpersonal and behavioral skills you need to stay in control and on top of every one of your responsibilities.

How You Will Benefit

  • Learn how to 'choose optimism' and eliminate negatives
  • Know how to get what you want by using seven different kinds of questioning techniques
  • Break through gender barriers with case studies and videos that focus on new ways to tackle old stereotypes
  • Create a personal career evolution chart for enhanced job development and satisfaction

 

What You Will Cover

  • Bringing out the best in yourself and others
  • Understanding how emotional intelligence affects your work life
  • Communicating effectively by utilizing breakthrough listening and developing the six key aspects of credibility
  • Practicing prioritizing and scheduling with an illuminating interactive exercise
  • Participating in a 'learn-by-doing' decision-making process with your colleagues and seminar leader

 

Who Should Attend

Administrative support staff who want to focus on their relationship to their role, their responsibilities and their challenges.

 

Credits:

1.8 CEUs; 3 days

Seminar Summary:

Gain the insights necessary to prioritize the countless responsibilities you face every day.  (see full course description)

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