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Instructor-led Training (217) In-House Training (21)
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 Leading Extraordinary Customer Service Onsite Training

 

Category: SALES/CUSTOMER SERVICE

Demonstrate customer service leadership: Keep your customers—and attract new ones—by providing superior service!


 

 Call Center Training: Sales and Customer Service Training for Call Centers

 

Category: SALES/CUSTOMER SERVICE


 

 Creating Customer Commitment When Loyalty is Up for Grabs

 

Category: SALES/CUSTOMER SERVICE

ONE-FOURTH OF ALL CUSTOMERS ARE IN SOME PHASE OF DEFECTION ! Creat client and customer loyalty with this training session.


 

 Customer Retention: The Key to Business Success

 

Category: SALES/CUSTOMER SERVICE

In this 3-day course, you will discover how to develop a strong, consistent and successful corporate strategy that is focused on customer acquisition and retention.


 

 Customer Service

 

Category: SALES/CUSTOMER SERVICE

Whether you’re on the front lines serving the people who buy your products or inside the organization serving employees and keeping the company running, you’re in the customer service business.


 

 Customer Service Redefined: A Customer-Centric Approach

 

Category: SALES/CUSTOMER SERVICE

A customer-centric approach to customer service in the modern age


 

 Customer Service Survival Skills: How to Handle Difficult Customers-Half Day Morning

 

Category: SALES/CUSTOMER SERVICE

Tips and techniques for quick resolution and customer retention


 

 Customer Service Survival Skills: The Art of Up-Selling and Cross-Selling - Half Day Afternoon

 

Category: SALES/CUSTOMER SERVICE

How to increase your profits with every customer


 

 Customer Service That Wows!

 

Category: SALES/CUSTOMER SERVICE

If you interact with customers, this amazing one-day seminar is VITAL training for YOU!


 

 Customer Service Training

 

Category: SALES/CUSTOMER SERVICE


 

 How to Deliver Exceptional Customer Service

 

Category: SALES/CUSTOMER SERVICE

A dynamic seminar that's a must-attend for everyone who communicates with customers


 

 Lean Six Sigma For Service

 

Category: SALES/CUSTOMER SERVICE

This program explains how to apply lean six sigma to services and transactions.


 

 Managing Customer Service Training

 

Category: SALES/CUSTOMER SERVICE


 

 Memory Training Workshop

 

Category: SALES/CUSTOMER SERVICE

Learn how to instantly recall names and faces, presentations (without notes), lists, materials for exams, information from books and meetings. Your memory will increase at least 300 percent..Guaranteed.


 

 Put It In Writing: The Secret to Making More Sales

 

Category: SALES/CUSTOMER SERVICE


 

 Sales Training for Call Centers Training

 

Category: SALES/CUSTOMER SERVICE


 

 Social Media Selling Boot Camp

 

Category: SALES/CUSTOMER SERVICE

You’ll discover how to find the right platform to fit your sales needs and use these platforms to listen to your customers and nurture your leads.


 

 The Conference on Customer Service

 

Category: SALES/CUSTOMER SERVICE

Put that extra something into every customer contact


 

 The Customer Service Conference

 

Category: SALES/CUSTOMER SERVICE

Build lasting relationships with customers and strengthen your ability to succeed in the customer service industry


 

 Through the Customer’s Eyes Workshop Series

 

Category: SALES/CUSTOMER SERVICE

Master critical new strategies and skills for leading your staff to world-class customer service


 

 Upselling Without Fear: Locking Customers Into Your Products Webinar

 

Category: SALES/CUSTOMER SERVICE

You’ll learn how to overcome upsell apprehension, what drives customers to buy, and powerful techniques and phrases to close the sale.


 
 

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