Essential Skills for the First-Time Manager or Supervisor |
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Category: GENERAL MGMT - Supervisory Skills Effectively communicate, delegate, and manage priorities to achieve management success
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How to Communicate with Tact & Professionalism |
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Category: COMMUNICATIONS - Speaking/Presentation Skills Avoid misleading verbal and visual cues that interfere with clear, concise communication
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How to Deal with Unacceptable Employee Behavior |
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Category: HR MGMT - Employee Problems/Special Employees Effective management techniques that result in positive performance
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How to Deliver Exceptional Customer Service |
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Category: SALES/CUSTOMER SERVICE A dynamic seminar that's a must-attend for everyone who communicates with customers
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How to Excel at Managing and Supervising People |
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Category: GENERAL MGMT - People Management Innovative ideas and fresh new approaches to supervisory success
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Making the Transition from Staff to Supervisor |
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Category: GENERAL MGMT - Supervisory Skills Successfully adjust to the changing expectations of your boss, peers, and subordinates
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Managing Emotions Under Pressure |
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Category: GENERAL MGMT - Time/Stress Management How to stay calm and productive in any situation.
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Managing Multiple Projects, Objectives and Deadlines |
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Category: PROJECT MANAGEMENT Get and keep control of competing priorities and critical deadlines
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Microsoft® Excel® 2007/2010 Basics |
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Category: COMPUTERS / SW - Office Software Become a confident, capable Excel 2007 and 2010 user with this customized training!
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Microsoft® Excel® 2007/2010: Beyond the Basics |
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Category: COMPUTERS / SW - Office Software An accelerated one-day workshop to make you a Microsoft Excel Pro!
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Project Management Workshop |
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Category: PROJECT MANAGEMENT Guaranteed to help you complete your projects on time, on budget, and on target!
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