Training Course Syllabus:
Handling Conflict and Confrontation for Women
- Personal Development for Women Seminar
Say goodbye to the damaging effects of
unresolved conflict and confrontation
Program Description:
Unresolved Conflict Can Cost You Plenty
- Drains your productivity
- Wastes time
- Destroys relationships
- Makes workdays miserable
- Impacts your health
- Sabotages your career success
Sound familiar?
But, like it or not, conflict in the workplace is inevitable, from personality
clashes to people butting heads over different points of view. Most of the time
we say the wrong thing (and are filled with regret and should haves) or we avoid
it all together.
If you don’t know how to handle conflict and confrontation, you could be paying
a heavy price, at the expense of your career success and personal happiness.
This new workshop will change
Bottom line: In just one day at this workshop, you’ll gain skills that will
benefit you throughout your entire career — and throughout your life. Your
ability to work through disagreements productively and handle confrontation
professionally will put you head and shoulders above others and earn you the
respect of everyone around you.
Handling Conflict and Confrontation for Women Course Agenda:
- SELF assessment — How do you really react to
conflict
- Conflict-escalating words that you should
never use during confrontation
- What to say when someone puts you down or
criticizes you
- How to shut down backstabbers and gossips
- Tactics for handling confrontation without
fear, dread, or anxiety
- Keep anger, tears, and unwanted emotions in
check at all times
- Why avoidance, power plays, pouting, and
manipulation never resolve conflict
- How to work through differences with your boss
for win-win results
- What you should do after a confrontation
- Assertive responses that can head off conflict
before it starts
- Essential communication skills for resolving
disagreements
- Power tips for handling various negative
behaviors of difficult people
- Understanding what’s really going on during a
disagreement
- Why you should never put off confrontation
- The 3-step ACE Method of conflict resolution
- How men and women handle conflict differently
— and why it mattes
Credits:
Our training seminars offer Continuing Education
Credits (based on contact hours) upon completion. Credits are issued by
Rockhurst University Continuing Education Center, Inc. according to the
guidelines set forth by IACET. Please note that Continuing Education Credit
approval is at the discretion of your licensing board; not all seminar topics
are approved by all boards. Contact your licensing board or agency for specific
information relating to your profession
SEMINAR TRAINING TIME:
Seminar Check-In 8:30 AM
Seminar Class 9:00 AM - 4:00 PM | 
National Seminars Training Group