Training Course Syllabus:
Dealing With Toxic Employees: Eliminating Bad
One negative employee can cut a team’s
performance by 20, 30, even 40%! There’s tension ... drama ... hostility — all
completely unproductive. A backstabbing shot at a meeting, the promise not kept,
withheld information — all toxic behaviors that could spread and undermine
productivity, even hurt your reputation.
Dealing with Toxic Employees: Eliminating Bad Behavior is information-packed
training that will arm you with strategies to turn things around — defuse these
venomous individuals before they poison the entire work environment.
A Look At Your Agenda:
- Identify passive aggressive behavior for what
it is – not what it pretends to be.
- Control your emotions: Don’t answer passive
aggression with aggression.
- Set clear expectations that reduce the “I
didn’t know” wiggle room.
- Ask about the unacknowledged anger and pierce
the passive innocent stare or deflect the defensive aggression.
- Use humor to shine light on the toxic, sneaky
- Identify specific strategies for different
forms of toxic behavior.
- Allow for honesty: Make sure employees aren’t
behaving in a passive-aggressive manner out of fear about voicing concerns.
Webinar Time: Webinars last 60-90 minutes
Q & A Session!
Upon enrolling in the webinar, you will have the opportunity to submit your
questions via e-mail. Time permitting, your trainer will address questions from
webinar participants. Many questions will be addressed in the Webinar itself.
Others will be addressed in the supporting materials that will be available
exclusively to webinar participants.
Your confirmation will be delivered via e-mail, so an e-mail address is
required for registration.
Within 2-3 business days after registering for a National Seminars Training
webinar, you’ll receive an email with specific instructions, a Web link, and a
unique enrollment ID that you’ll use to connect to the webinar.