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Who should attend Emotional Intelligence for Administrative Professionals Onsite Training
All administrative professionals who want to exhibit more professional and emotional savvy, express emotions and ideas more clearly, and enhance their self-confidence through emotionally intelligent behavior.
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Emotional Intelligence for Administrative Professionals Onsite Training  

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All administrative professionals who want to exhibit more professional and emotional savvy, express emotions and ideas more clearly, and enhance their self-confidence through emotionally intelligent behavior.

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Seminar Summary:

Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success. (see full course description)

 
 

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Training Course Syllabus:


Emotional Intelligence for Administrative Professionals - Available for Onsite Training ONLY

Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.

Successful administrative professionals manage workplace emotions and relationships with the same ease and skill as they handle their daily job duties. This new seminar provides emotional intelligence tools to help you achieve confidence, control, assertiveness and emotional flexibility at work.

 

How You Will Benefit

  • Recognize the impact emotional intelligence abilities have on your professional development and performance
  • Assess your current emotional intelligence abilities and identify the four key emotional skills
  • Develop a flexible emotional response style for handling challenging situations
  • Be able to apply emotional intelligence to a broad variety of workplace activities
  • Create an action plan for continued emotional intelligence self-development

 

What You Will Cover

  • Defining emotional intelligence and its importance in business
  • Assessing your own emotional intelligence
  • Defining and identifying emotions
  • Analyzing your behavioral responses and emotions
  • Understanding the link between emotional self-understanding and self-esteem
  • Leveraging emotions and gaining emotional control
  • Managing relationships using emotional intelligence
  • Action Planning


Who Should Attend

All administrative professionals who want to exhibit more professional and emotional savvy, express emotions and ideas more clearly, and enhance their self-confidence through emotionally intelligent behavior.
 

Credits:  2 days / 1.2 CEUs

Seminar Program Time: 9:00 AM–5:00 PM (last day ends at 4:30 PM)

Seminar Summary:

Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success. (see full course description)

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