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The Role of HR in Communicating Sensitive Issues Audio Conference  

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Human Resource directors, managers, practitioners, and support staff; or any manager, executive, or business owner who wants to learn how to better communicate difficult topics to employees.

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Seminar Summary:

How to address, convey, and communicate even the most difficult topics and positively influence your workforce (see full course description)

 

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Training Course Syllabus:


The Role of HR in Communicating Sensitive Issues Audio Conference

1-Hour CareerTrack Audio Conference

Does your HR department know how to deal with sensitive issues professionally, compassionately, and responsibly?

Difficult times present communication challenges for many organizations and their HR departments. When a sensitive issue arises — whether it's a global concern such as financial downturns or layoffs, or a more personal matter involving a single employee — certain considerations must be given to how information is presented and responded to.

Employees often turn to their human resources department in times of change or difficulty. Without appropriate communication measures in place, HR staff could inadvertently create further stress for employees or damage an already eroding work environment. In times of true crisis, nothing kills morale faster than perceived inactivity on the part of management. That's why direct and honest communication is the key to maintaining a stable work environment during tough times.


If asked, are you confident your HR team can:

  • Identify the four elements of issues that make them personally sensitive?
  • Utilize best practices for addressing sensitive issues with groups or individuals?
  • Choose the most appropriate means for communicating certain types of issues?
  • Address crisis communications with an honest, upfront style?
  • Distinguish public conversations from those that must be held in private?

If you are hesitant about your team's capabilities, enroll in this power-packed program today. Make sure your HR department knows how to approach delicate situations with poise and propriety. With the information provided in this one-hour audio conference, you will learn how to enhance HR's role when communicating and dealing with sensitive issues in the workplace.



You will learn:

  • Guidelines for productively handling sensitive issues within the organization, within teams, and with individuals
  • Tips on how to create a sense of stability during difficult times
  • The four main areas of major sensitivity for employees — and the best approach for each
  • How to communicate major changes — such as mergers and acquisitions, layoffs, and cost-cutting — even when the full impact is not yet known
  • The most effective way to cultivate adaptability to change in your organization's culture
  • How to deal with emotions and negativity — within entire organizations or one-on-one
  • Ways to manage your own emotions — keep the stress and psychological impact of organizational and individual events from affecting you personally

Who will benefit?
Human Resource directors, managers, practitioners, and support staff; or any manager, executive, or business owner who wants to learn how to better communicate difficult topics to employees.

As an HR professional, you must be aware of the best ways to effectively relate sensitive topics to employees. This one-hour audio conference can equip you with the strategies and techniques you need to anticipate and handle any difficult workplace conversation!

Audio Conference Start Time: 1-Hour CareerTrack Audio Conference

2 pm Eastern
1 pm Central
12 pm Mountain

11 am Pacific
10 am Alaskan
9 am Hawaiian

 
Audio Conference and CD (Save $150!) - US $248
Audio Conference Only - US $199
Audio Conference CD Only - US $199

Q&A Session

Immediately following the Audio Conference, the phone line will be opened up to conference participants who wish to submit questions to our speaker, time permitting.

Seminar Summary:

How to address, convey, and communicate even the most difficult topics and positively influence your workforce (see full course description)

print this agenda print agenda for the The Role of HR in Communicating Sensitive Issues Audio Conference training seminar

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