How to Reduce Missed Medical Appointments Webinar
1-Hour CareerTrack Webinar
"I forgot" is an excuse you probably hear far
too often from patients who have missed their appointments and are demanding a
new one ASAP. What they don't understand is that time is money. Using these
strategies and simple techniques, you can help your office increase its revenue
by decreasing no-shows.
The Annals of Family Medicine published a study showing 65% of participants said
negative emotions toward the doctor's office was the primary reason for missing
appointments … others mentioned fear of the unknown, or that their condition(s)
had cleared up. No matter the patients' reasons, missed appointments are costing
your office time and money.
Do these situations sound familiar to you?
- Your office personnel are appearing
overworked, rushed, and negative — and you're afraid it's off-putting to your
- There is no consistent system for accepting or
rejecting patients' excuses
- Your patients' technology use varies, so
reminder text messages or e-mails won't work for everyone
- You don't have a waiting list system in place
when patients cancel their appointments and you know there are others who
would like to be seen earlier
- You're concerned for patients who are
cancelling due to self-resolving conditions because they might not be treating
the underlying issue
- The wait time for appointments in your office
is several weeks and it's hard to squeeze in new patients — you know this
isn't good for long-term business
- You've got a reminder service set up, but
other than the time and date you're not sure what the message should say
Managing and scheduling patients is tough enough
without having to ensure that they actually make it to the office. From patient
education and limited waiting times to reminder services and negative
consequences, there are many solutions to the cancellation conundrum.
If you find yourself constantly following up with absent patients, rescheduling
excuse-makers, and reorganizing schedules, then enroll in this quick and
informative webinar today! You'll learn how to keep your office running smoothly
and save precious hours in your day.
As a result of this training, you will …
- Explore how reminder services can improve
- Discover ways to educate patients about your
office's business practices, so they'll respect your time and show up on
- Learn how to stress the importance of keeping
- Develop a system for cancellations in the
event that a patient legitimately needs to reschedule
- Identify the pros and cons of overbooking
- Understand the necessity of notifying the
healthcare provider of no-shows — and why you should let the patients know
you're doing it
Who will benefit?
How to Reduce Missed Medical Appointments is perfect for office managers,
physicians, nurses, front desk personnel, or any healthcare professional who
handles patient scheduling.
Don't continue to struggle with lost revenue from missed appointments. This
powerful 1-hour webinar will provide you with the knowledge to handle
appointment overbooking, tracking, reminders, and follow-ups to keep your office
organized, personnel busy, and patients happy!
WEBINAR Start Time: 1-Hour CareerTrack Webinar
2 pm Eastern
1 pm Central
12 pm Mountain
11 am Pacific
10 am Alaskan
9 am Hawaiian
and CD - US $248
- US $199
Only - US $199
Immediately following the Webinar, the phone line
will be opened up to conference participants who wish to submit questions to our
speaker, time permitting.