Training Course
Syllabus:
Six Sigma by CareerTrack Seminars
What is Six Sigma?
Six Sigma is a business methodology that focuses
on improving quality, while reducing organizational inefficiencies. By
eliminating errors and defects that take time, effort, and money to mitigate,
production costs are slashed, quality and end-results are improved, and
profitability is increased. Six Sigma uses a system called DMAIC, an acronym for
Define-Measure-Analyze-Improve-Control. Six Sigma is used to measure defects in
the output of a business process, and show how far the process deviates from
perfection. By understanding, measuring, and improving processes, defects in the
production system can be eliminated. Many of today's top organizations use the
Six Sigma methodology with exceptional results. Now you too can discover the
incredible benefits through this exciting new one-day event!
In challenging economic times, eliminating wasteful business practices has
never been more critical …
Across America, in both the public and private
sectors, budget woes are taking their toll: finance, housing, manufacturing,
construction, health care, education, government — no segment is immune to
sweeping layoffs, budget cuts, and belt-tightening. Businesses are striving to
slash costs, squeeze more out of shrinking resources, and minimize wasteful
spending any way they can.
CEOs, managers, supervisors, and team leaders — professionals across corporate
America are looking for ways to create a leaner, more streamlined business model
while continuing to deliver the top-quality products and services their
customers demand. As fewer customers open their pocketbooks, competition for
those customers heats up as well. As a result, businesses must operate more
economically and efficiently, while still delivering a superior product and
keeping their customers satisfied.
How can Six Sigma help your business?
This workshop will show you how to put the
principles and methodology of Six Sigma into action within your own
organization. You'll discover how to identify projects and organizational
procedures that will benefit from the Six Sigma process, learn how to put
together a powerful Six Sigma team, and apply Six Sigma methodology and
measuring tools to track progress and analyze results.
From understanding the basic concepts of the Six Sigma process to creating a
customized plan that fits the needs of your own organization, this workshop is
packed with information, answers, and strategies needed to get Six Sigma up and
running quickly, accurately, and effectively.
After completing this training, you'll have the working knowledge you need
to:
- Use Six Sigma problem-solving and data
analysis techniques to identify and mitigate wasteful business processes
within your organization
- Pinpoint and address potential organizational
roadblocks that may hinder you from applying successful Six Sigma improvement
processes
- Understand exactly what the levels or "belts"
in Six Sigma training represent in terms of skills, focus, function, etc.
- Identify which types of projects in your
organization will best benefit from Six Sigma practices, and track their
progress and results using Six Sigma measurement tools
- Use Six Sigma methods to improve operational
performance by eliminating errors and defects during processes including
production, management, service delivery, design, and customer satisfaction
No matter the size of your organization, what
you learn here will enable you to identify lapses in process efficiency, set
measurable, actionable goals for improvement, and enjoy the benefits of improved
quality and profitability.
Six Sigma — Seminar Overview
Introduction to Six Sigma
- What is Six Sigma?
- History of Six Sigma and its relationship to
Motorola®
- Overview of Improvement Models
- Utilization of Improvements Models
- DMAIC (Define-Measure-Analyze-Improve-Control)
- DMADV (Define-Measure-Analyze-Design-Verify)
as part of Design for Six Sigma (DFSS)
- Why Implement Six Sigma?
Setting the Framework for Applying Six Sigma
- Communication and Timelines
- Change Agents
- Leadership
- Champions and Sponsors
- Master Black Belt
- Black Belt
- Green Belt
- Yellow Belt
Measuring Goals of Six Sigma Projects
- Scorecard
- Process Maps (SIPOC or
Suppliers-Inputs-Process Activities-Outputs-Customers)
- Deployment Plan
- Project Management
- Communication
- Dashboard
- Benchmarks
- Training
Teambuilding in Six Sigma
- Process Improvement
- Work Groups
Choosing and Tracking Six Sigma Projects
- Project Evaluation
- Tracking Tools
Effectively Deploying Six Sigma Teams
- Conflict Management and Resolution
- Facilitation
- Performance Evaluation
- Recognition and Reward
Applying Six Sigma Improvement Methodology (DMAIC)
- Define the project goals and customer
deliverables
- Measure the process to determine current
performance. The problem must be quantified
- Analyze and determine the root causes of any
defects
- Improve the process by eliminating the defect
root causes
- Control future process performance
Preparing for Careers in Six Sigma
- Education and Training — what you need to know
and how to go about getting advanced Six Sigma training
- Communication Skills
- Quality and Customer Service-Focused methods
- Focus on Results/Numbers Driven
- Being a team-player for maximum results
Seminar Time:
Seminar Check-In: 8:30AM
Seminar Program: 9:00AM - 4:00PM |
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