Training Course Syllabus:

Six Sigma by CareerTrack Seminars

What is Six Sigma?

Six Sigma is a business methodology that focuses on improving quality, while reducing organizational inefficiencies. By eliminating errors and defects that take time, effort, and money to mitigate, production costs are slashed, quality and end-results are improved, and profitability is increased. Six Sigma uses a system called DMAIC, an acronym for Define-Measure-Analyze-Improve-Control. Six Sigma is used to measure defects in the output of a business process, and show how far the process deviates from perfection. By understanding, measuring, and improving processes, defects in the production system can be eliminated. Many of today's top organizations use the Six Sigma methodology with exceptional results. Now you too can discover the incredible benefits through this exciting new one-day event!

In challenging economic times, eliminating wasteful business practices has never been more critical …

Across America, in both the public and private sectors, budget woes are taking their toll: finance, housing, manufacturing, construction, health care, education, government — no segment is immune to sweeping layoffs, budget cuts, and belt-tightening. Businesses are striving to slash costs, squeeze more out of shrinking resources, and minimize wasteful spending any way they can.

CEOs, managers, supervisors, and team leaders — professionals across corporate America are looking for ways to create a leaner, more streamlined business model while continuing to deliver the top-quality products and services their customers demand. As fewer customers open their pocketbooks, competition for those customers heats up as well. As a result, businesses must operate more economically and efficiently, while still delivering a superior product and keeping their customers satisfied.

How can Six Sigma help your business?

This workshop will show you how to put the principles and methodology of Six Sigma into action within your own organization. You'll discover how to identify projects and organizational procedures that will benefit from the Six Sigma process, learn how to put together a powerful Six Sigma team, and apply Six Sigma methodology and measuring tools to track progress and analyze results.

From understanding the basic concepts of the Six Sigma process to creating a customized plan that fits the needs of your own organization, this workshop is packed with information, answers, and strategies needed to get Six Sigma up and running quickly, accurately, and effectively.

After completing this training, you'll have the working knowledge you need to:

• Use Six Sigma problem-solving and data analysis techniques to identify and mitigate wasteful business processes within your organization
• Pinpoint and address potential organizational roadblocks that may hinder you from applying successful Six Sigma improvement processes
• Understand exactly what the levels or "belts" in Six Sigma training represent in terms of skills, focus, function, etc.
• Identify which types of projects in your organization will best benefit from Six Sigma practices, and track their progress and results using Six Sigma measurement tools
• Use Six Sigma methods to improve operational performance by eliminating errors and defects during processes including production, management, service delivery, design, and customer satisfaction

No matter the size of your organization, what you learn here will enable you to identify lapses in process efficiency, set measurable, actionable goals for improvement, and enjoy the benefits of improved quality and profitability.

 

Six Sigma — Seminar Overview

Introduction to Six Sigma

• What is Six Sigma?
• History of Six Sigma and its relationship to Motorola®
• Overview of Improvement Models
• Utilization of Improvements Models
• DMAIC (Define-Measure-Analyze-Improve-Control)
• DMADV (Define-Measure-Analyze-Design-Verify) as part of Design for Six Sigma (DFSS)
• Why Implement Six Sigma?

Setting the Framework for Applying Six Sigma

• Communication and Timelines
• Change Agents
• Leadership
• Champions and Sponsors
• Master Black Belt
• Black Belt
• Green Belt
• Yellow Belt

Measuring Goals of Six Sigma Projects

• Scorecard
• Process Maps (SIPOC or Suppliers-Inputs-Process Activities-Outputs-Customers)
• Deployment Plan
• Project Management
• Communication
• Dashboard
• Benchmarks
• Training

Teambuilding in Six Sigma

• Process Improvement
• Work Groups

Choosing and Tracking Six Sigma Projects

• Project Evaluation
• Tracking Tools

Effectively Deploying Six Sigma Teams

• Conflict Management and Resolution
• Facilitation
• Performance Evaluation
• Recognition and Reward

Applying Six Sigma Improvement Methodology (DMAIC)

• Define the project goals and customer deliverables
• Measure the process to determine current performance. The problem must be quantified
• Analyze and determine the root causes of any defects
• Improve the process by eliminating the defect root causes
• Control future process performance

Preparing for Careers in Six Sigma

• Education and Training — what you need to know and how to go about getting advanced Six Sigma training
• Communication Skills
• Quality and Customer Service-Focused methods
• Focus on Results/Numbers Driven
• Being a team-player for maximum results

Seminar Time:

Seminar Check-In:  8:30AM   Seminar Program:  9:00AM - 4:00PM

Seminar Summary:

Utilize Six Sigma processes and procedures to reduce waste, improve quality, and boost your bottom line (see full course description)

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