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Outlook 2007 / 2010 Essentials  

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Seminar Summary:

Outlook is a powerful e-mail application. However, it does much more than that to help you stay organized. With contacts, calendars, and tasks, Outlook can help you manage every aspect of your life. (see full course description)

 

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Training Course Syllabus:


Outlook 2007 / 2010 Essentials Software Training Seminar

Outlook is a powerful e-mail application. However, it does much more than that to help you stay organized. With contacts, calendars, and tasks, Outlook can help you manage every aspect of your life. By the end of this workshop, participants should be able to:

Open and close Outlook, Set up an e-mail account, View the Inbox, Send and Receive messages, View or Print messages, Reply to or forward messages, Delete e-mail, Create and send a new message, Address a new message, Create the body of an e-mail message, Attach files to messages, Mark an item as Read or Unread, Create folders and use them to organize messages, Understand and handle Junk Mail, Create Rules for handling messages, Use Categories, Flag items for follow-up, Search for items, Understand appointments and the calendar, Understand tasks and the To-Do List, Create and organize contacts

What you’ll learn in our workshop:

Opening and Closing Outlook
-Opening Outlook
-Understanding the Interface
-Setting up an E-mail Account
-Viewing Your Inbox
-Closing Outlook

Working with E-mail
-Sending and Receiving Mail
-Viewing an E-mail
-Replying To or Forwarding an E-mail
-Deleting an E-mail

Creating a New E-mail
-Creating an E-mail
-Addressing an E-mail
-Creating the Body
-Attaching a File
-Sending the Message

Managing E-mail
-Marking an Item as Read or Unread
-Printing a Message
-Creating Folders
-Moving Messages to Folders
-Renaming, Moving, and Deleting Folders

Managing Junk Mail
-About the Junk Mail Filter
-Enabling Junk Mail Filtering
-Enabling the Phishing Filter
-Modifying Safe and Blocked Senders Lists
-Marking a Message as Junk or Not Junk

Outlook’s Organization Tools
-Creating a Basic Rule
-Creating an Advanced Rule
-Using Categories
-Flagging an Item for Follow-Up
-Viewing Favorite Folders

Searching for Items
-Understanding Search Folders
-Setting Up and Using Search Folders
-Using Instant Search
-Using Advanced Search
-Using Contact Search

An Introduction to the Calendar
-Getting Started
-Creating an Appointment
-Changing Your Calendar View
-Editing an Appointment
-Managing Reminders

An Introduction to Tasks
-Getting Started
-Creating a New Task
-Editing a Task
-Basic Task Views

An Introduction to Contacts
-Getting Started
-Creating a New Contact
-Editing a Contact
-Organizing Contacts

Wrapping Up
-Words from the Wise
-Review of Parking Lot
-Lessons Learned
-Completion of Action Plans and Evaluations

Course details:
-1 day course
-Seminar Check in: 8:30am
-Standard Seminar Times: 9:00am to 4:00pm
-Dress Policy: Business Casual
-Snacks and Beverage (Morning & Afternoon): Provided
-Lunch: Not provided

Certification: Each participant receives a Certificate of Completion at the end of the seminar.

Your Trainer(s):
Our trainers are experienced training professionals, and uniquely qualified to help you build your skills and expertise to deliver real world solutions to your real world business challenges because they have been Supervisors, Managers and even Plant Managers who have successfully lead several thousand employees. They have faced the challenges you are, can help give you the real solutions you need to your real opportunities.

Questions after the training:
If you have questions or need further help specific to the training you received, we encourage you to email us your question, and our team will review and give you personal feedback and help you work through whatever opportunity you are facing.

100% Money Back Guarantee
We are confident that our professional developmental training courses will benefit you that we are willing to offer a 100% money back guarantee for our workshops. If you´re not completely satisfied by the lunch break we´ll give you a full and complete refund no questions asked.

All we ask is that you return all your course materials when you let our facilitator know. Your refund of the registration fee will be issued to back to you, within one weeks of the workshop date. We offer this guarantee to you because we believe in the results that can be achieved when you apply the knowledge you will learn from our facilitators and from our workshops.

Workshop Code of Conduct
In order to give every participant the opportunity to maximize their opportunity for learning, all course participants must adhere to the following workshop expectations:
1) Be punctual,
2) One conversation at a time,
3) Challenge Ideas not individuals/Criticizing others is not tolerated
4) Show respect for others by listening to their point of view
5) Different opinions are welcome
6) Stay on Topic
7) Set Cell phones to vibrate/minimize interruptions
8) Everyone participates
9) Start and Finish on time
10) Have fun!

In the unlikely event that a course participant is unacceptably disruptive to the rest of the participants, they will be asked to leave. They will be expected to maintain professionalism and do not further interrupt the workshop and the other participants. The workshop fee will not be reimbursed.

Copyright 2011. SG Leadership Group Inc. All rights reserved.

Seminar Summary:

Outlook is a powerful e-mail application. However, it does much more than that to help you stay organized. With contacts, calendars, and tasks, Outlook can help you manage every aspect of your life. (see full course description)

print this agenda print agenda for the Outlook 2007 / 2010 Essentials  training seminar

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