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Assertiveness Skills for Receptionists Webinar  

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This webinar will benefit receptionists, secretaries, office managers and anyone who wants to learn assertiveness techniques.

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Seminar Summary:

Learn the skill to gain power and effectiveness (see full course description)

 

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Training Course Syllabus:


Assertiveness Skills for Receptionists Webinar

1-Hour CareerTrack Webinar

As a receptionist, you are the face of the company. You are the first person people talk to on the phone and see in the office. The last thing you need in your position is to feel powerless, invisible and frustrated with not being taken seriously.

By learning to become more assertive, you can overcome the challenges you face in your role and take advantage of new skills to make you more effective in your position.

In this one-hour webinar, you'll learn:

  • How to recognize behavior and tailor your responses
  • Ways to project a more credible, self-assured image
  • How to handle conflicts and confrontations with dignity and control
  • Techniques to express your opinion with authority and tact
  • Assertiveness techniques to practice and put into action
  • And much more!
     

Who will benefit?
This webinar will benefit receptionists, secretaries, office managers and anyone who wants to learn assertiveness techniques.

Do not get taken advantage of anymore. Learn the skills you need to be able to say, "I’m a professional." Assertiveness is not a personality trait, it is a learned skill. Sign up today to ensure you are taken seriously and can handle any situation thrown your way.

WEBINAR Start Time: 1-Hour CareerTrack Webinar

2 pm Eastern
1 pm Central
12 pm Mountain

11 am Pacific
10 am Alaskan
9 am Hawaiian

 
Webinar
with Digital Download- US $149
Webinar Only - US $99
Webinar Digital Download Only - US $99

Q&A Session

Immediately following the Webinar, the phone line will be opened up to conference participants who wish to submit questions to our speaker, time permitting.

Seminar Summary:

Learn the skill to gain power and effectiveness (see full course description)

print this agenda print agenda for the Assertiveness Skills for Receptionists Webinar training seminar

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