The Conference for Administrative Assistants Seminar
What does everyone expect from you? What do you expect from yourself?
Today's competitive environment demands more from office support personnel
than ever before. Today's secretaries and administrative assistants are
professionals who need a sophisticated set of skills to meet their daily
challenges. You are expected to:
- Communicate with people from every level of the organization ... by phone,
e-mail, memo, or in person
- Juggle multiple priorities and demands with a packed schedule and tight
timing — all while staying cool, collected, and organized
- Stay on top of everything despite unforeseen changes, difficult people,
conflicts, and problems
Sound challenging? Unquestionably, it is. That's why this conference was
designed — to help you do your job better in the face of increased demands and
pressure. You won't find workshop leaders rehashing basic job functions; their
goal is to help you develop the success and survival skills that make the
difference between "just getting the job done" and being truly exceptional at
what you do. This administrative assistant training conference was designed with
you in mind, offering a unique 2-track format that lets you select from 10
power-packed sessions, making it easy to jump from track to track, choosing the
workshops that are most relevant to you. And throughout the day, you'll have the
opportunity to meet and network with individuals who really understand what you
do … because they do it, too.
Who Should Attend:
The Conference for Administrative Assistants is for
professionals who want to …
- Be fair and professional as they juggle multiple tasks,
multiple bosses, and conflicting responsibilities.
- Write better business communications — the kind of clear,
compelling writing that gets read, acted on, and remembered!
- Stay in control during stressful situations and keep their
cool, no matter what.
- Develop their leadership qualities and win the support and
respect of others.
- Refresh, revive, and recharge themselves … and go back to
work with fresh ideas and a renewed attitude!
This incredible training event brings together nationally
recognized speakers and workshop leaders, creating an unprecedented opportunity
for you to learn and grow professionally. You'll return to your job renewed,
energized, and brimming with fresh ideas and strategies that will make an
immediate difference in your performance, attitude, and productivity.
TRACK ONE: Taking Control of Your Job and Your
If you've ever felt that your life was running you — instead
of the other way around — this innovative track offers concrete ways to escape
the chaos. No matter how hectic your days get, you'll learn how to regain the
control and calm that will keep you focused, on-track, and comfortable. Choose
from 5 incredible workshops that spotlight proven ways to balance tasks and
projects, stress-busting techniques for the overwhelmed, beat-the-clock
solutions for the time-crunched professional, and office management innovations
that make every day easier.
Communicating with Confidence and Clarity
Review the basics
of good communication and learn how to apply these powerful principles on an
everyday basis, in every professional situation. Learn professional tips from
the greatest communicators and put them to work for yourself.
Session 2: Managing Multiple
Sort through all of the
priorities you're juggling, and put them into a perspective that's manageable
and workable. Discover creative ways to get others to help you and rally the
support you need at work … at home … anywhere.
Session 3: High-Impact Business Writing
Learn how to get results from everything you write and make the kind of "written
impression" that enhances everyone's image — yours, your boss's, and your
Session 4: Staying Organized, Focused, and In Control
In your role, you're expected to function as "command central" in your office —
keeping track of information and people no matter how hectic things get. This
dynamic session will show you dozens of tricks to do it better, in the many
situations you deal with — all without missing a beat.
Session 5: Stress-Busters for Pressured People
Protect your health and your relationships by learning how to avoid falling
victim to stress.
TRACK TWO: Career and Professional Development
You know you're more experienced, capable, and responsible than when you
started your career. You know how far you've come, but the question is … do you
know where you're headed? This remarkable track will help you focus on the
strategies and techniques that will take you to the next level. You'll learn
essential professional skills that will help you enhance your value to your
department … and ultimately, to your entire organization. These breakout
sessions will cover straightforward practices to help you handle and manage
conflict, keep your head through change and turmoil, make smart decisions, and
solve difficult problems … all while preparing you to move forward and take on
Session 1: Effectively Working with Others
It's the "secret ingredient" in the most successful careers — the ability to
communicate one-on-one, with virtually anyone, at any level. Increase your
ability to work more productively with every person you encounter in your job.
Session 2: Practical Problem-Solving and Decision-Making
Learn strategies for resolving problems (big or small) with ease and confidence.
Gain the trust and respect of your boss and coworkers as a professional who can
handle tough situations and make sound decisions.
Session 3: Dealing with Difficult People
Virtually no workplace is safe from those frustrating and demanding people who
make it difficult for you to do your job. You'll discover how to react with
skill, composure, and confidence.
Session 4: Managing Time and Multiple Tasks
Harness the power of proven time-management techniques — ideas that will cut the
waste from your day, free up time to accomplish more, and help you feel more
organized. Learn creative tricks to manage the time of your boss and coworkers —
and gain more control over your own!
Session 5: Enhancing Your Professional Image and Potential
Focus on equipping yourself to grow professionally, chart your path, and take
solid steps to move ahead in your career.
Attend this training and be ready to take charge of your life with a personal
"action plan" — a specific blueprint to guide you in years to come. Enroll today
for our training if you are ready to polish up your administrative and
secretarial skills and go back to work with fresh ideas and a renewed attitude!
This course qualifies for 6 Professional Development CPE credits.
Certificates will be available 10 days after your event has ended.
Seminar Check-In: 8:30 AM Seminar Program 9:00 AM to 4:00 PM