Training Course Syllabus:

DEALING WITH THE DREADED "C": Conflict in the Workplace Webinar - Human Resources / Professional-Personal Development Webinar

Program Description:

You’re not alone. In fact, most people admit that they’d rather do just about anything than deal head-on with a tough conflict.

Want to know a secret? There’s a very good reason that conflict sends shivers up your spine! You see — most of us have no idea how to resolve tough conflicts. That’s because we’ve always depended on the “wing it” strategy. Well, “winging it” works sometimes. But it’s a pretty shaky approach to handling what could end up being a career-killing situation!

If you don’t learn how to handle conflict effectively, the misery will continue. Worse, you’re putting your success in jeopardy!
Workplace conflicts are facts of life. Those who excel at working through disagreements and handling confrontations build stronger workplace relationships and get more done. That means few skills are as critical to your success as the ability to effectively work through conflict.

This webinar teaches you essential conflict-resolution skills. Whether you’re in a disagreement with the boss or having trouble working with a coworker, or if you find yourself stuck in the middle of someone else’s conflict ... this training offers proven techniques guaranteed to help you.

It only takes one hour to view conflict in a whole new light!

Dealing With the Dreaded “C”: Conflict in the Workplace is an intensive hour of training that gives you the perfect road map for calmly and confidently dealing with this critical issue. You’ll even begin to view conflict as the creative problem-solving relationship builder it can be!

Think about it ... in just one hour, you are guaranteed to learn how to handle every conflict you face from now on. You’ll have the ability to “mend fences” no matter how broken they appear to be. You’ll also enhance your own image around the company as someone who can handle tough situations under fire — and that’s never a bad rep to have!

And because of this webinar’s unique audio format, you can accomplish all of this without ever having to leave your office! Your coworkers can even attend along with you — for FREE!

For no extra charge, you can invite as many of your colleagues as you want to participate in this training with you. It’s a chance to help your entire organization work more cooperatively and productively together. (Don’t be surprised if they appoint you the King or Queen of Workplace Harmony!)

You can dread conflict forever. Or you can get relief that’ll help you forever. The choice seems simple, doesn’t it?

Right this second, you’re probably wrestling with a conflict. It could be small. It could be massive. But ask yourself, is that ticking sound you hear simply from the clock on your wall — or a time bomb waiting to go off when you least expect it?

Make your life easier — enroll today!
Right here — right now — make the decision to arm yourself with the conflict-resolution tools that you’ll use forever!
 

A Look At Your DEALING WITH THE DREADED "C": Conflict in the Workplace Webinar Agenda:

• Secrets to taking the dread, fear, and anxiety out of conflict
• The top 5 things NOT to do in a conflict
• Why avoidance, power plays, pouting, and manipulation never resolve conflict
• How to keep your head and remain calm when things blow up
• Foolproof ways to keep your emotions — and the emotions of others — in check so differences will get resolved quickly
• Expert tips on responding professionally when the other person loses it emotionally
• How to view disagreement as a tool that will strengthen your workplace relationships and improve collaboration and cooperation
• Active-listening skills that help you hear what’s really being said
• How to end mixed messages and misunderstandings with crystal-clear communication techniques
   

Webinar Time: Webinars last 60-90 minutes

2:00PM ET

1:00PM CT

12:00PM MT

11:00AM PT

Q & A Session!

Upon enrolling in the webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to webinar participants.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.
Within 2-3 business days after registering for a National Seminars Training webinar, you’ll receive an email with specific instructions, a Web link, and a unique enrollment ID that you’ll use to connect to the webinar.

Seminar Summary:

Left unchecked, conflict destroys work realationships and wreaks havoc on your ability to get things done! Don't risk disaster! Get the know-how you need to take on the dreaded 'C' with confidence, diplomacy, and finesse! (see full course description)

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