Managing Human Resources: 2 Day Workshop -
Human Resources Training Seminar
Get Ready for the Most Complete Course on Managing Human Resources Anywhere
Consider your daily challenges ...
Every day you walk into the office not knowing what to expect, though you know
you’ll likely face myriad super-tough problems. For example:
A semi-hysterical employee comes to your
office complaining about his manager.
You find that several supervisors are more
than 90 days late in turning in their employee performance reviews.
An exasperated manager comes to you wanting to
terminate an employee, but she didn’t follow the company’s process for
Your boss orders that health insurance costs
be cut again, even though you just spent weeks negotiating a really great
Sound familiar? And that’s only the half of it
The bigger picture ...
As difficult as your day-to-day “hot issues” seem, they pale in comparison to
your larger responsibilities as a human resources professional.
You are the key talent management strategist for the organization. You are
responsible for keeping up with employment laws and pertinent compliance
mandates. Your boss relies on you as a key member of the leadership team ...
though you’re often forced to be a “bad news” messenger, thanks to ever more
complex laws and escalating benefit costs.
Plus, you’re responsible for making sure your organization’s supervisors and
managers understand organizational policies and procedures ... as well as major
laws and compliance mandates ... and apply them consistently and correctly.
It’s a big, big, big job ... and unfortunately, it’s one that often does not
earn you the respect and appreciation you deserve because no one else
comprehends just how big your job really is.
This training makes your tough job easier and helps you be more successful!
There’s absolutely no better way to update your knowledge than by attending
Managing Human Resources. You’ll leave with tons of practical tools, techniques,
strategies, and guidelines you can use immediately to handle your role with
greater confidence and success.
Managing Human Resources Course Agenda:
The Purpose and Importance of Human Resources
Why HR is vital to every person in the
Understanding and aligning HR with the
organization’s essential goals
HR Analytics: a critical thinking framework
Values and ethics in HR
HR’s role in making the company a great place
Recruiting, Interviewing, and Hiring
Fair, legal hiring practices and the
importance of strategic staffing
Creating and administering job applications —
both hard-copy and online
What you need to know about preemployment
Using social media for employee recruiting
Types of employment interviews
Interview questions that can NEVER be asked
Best-practice recruiting tactics
The pros and cons of noncompete agreements
Don’t get hit with a big fat lawsuit! Know the
rules of using contract labor
The dos and don’ts of reference checking
Employee Benefits Administration &
Strategic benefits administration — you must
have a plan!
Your new health insurance obligations under
What benefits do other organizations offer? A
comparison of what’s out there
A strategic approach to compensation
Managing incentive plans the fair and legal
Communicating your organization’s benefits and
clarifying who is responsible for what to staff
The IRS and cafeteria benefit plans — what’s
Administering COBRA — what are the rules and
what happens when a former employee breaks them?
Top policies and procedures that you must have
The Employee Handbook Audit Checklist
Federal Laws, Discrimination, and Compliance
Know the laws and what they cover: FMLA, HIPAA,
ADA, ADEA, COBRA, EPA, ERISA, FLSA, PDA, Title VII, and more!
Super-hot FLSA issues for employees who use
technology to work off-site
Don’t blunder here! Understand medical
certification and the FMLA
What constitutes age discrimination, and could
your company’s managers be crossing the line?
How does the ADA define reasonable
Top mistakes made in areas such as
discrimination, wrongful termination, reverse discrimination, exempt vs.
nonexempt classification, workplace bullying, domestic partner qualification,
Legal land mines in OSHA and workplace safety
— know your rights and obligations
Mental illness and the ADA — what you MUST
Would your employees have a case for a hostile
work environment claim?
How to investigate and handle sexual
harassment claims, employee discrimination claims, and other
What you need to know about the Worker
Adjustment and Retraining Notification (WARN) Act
Employee Performance Management
Creating a legal and effective employee
Termination 101 — keep it legal, keep it safe
The unbreakable rules of criticism and
Discipline and termination documentation: your
best defense in court is thorough documentation
Handling Special Issues and Situations
What you need to do when employees are called
to military service and active duty
The ins and outs of handling garnishments
Why and how to conduct effective diversity
training for every employee
Keys to avoiding costly mistakes when handling
employee accidents and injuries on the job
Protecting your organization from retaliation
Social media use policies — what you can and
Can you replace an older worker with a younger
one? What you need to know
What’s legal when it comes to drug, alcohol,
and genetic testing?
Workplace violence: keep your employees safe
and protect your company from liability
The role of HR in times of change and
Contingency planning for emergencies
Working With Your Organization’s Managers and
HR’s role in supporting organizational
managers and supervisors
Educating your organization’s leaders on
interviewing, hiring, and other staffing procedures
Writing and maintaining
current, precise job descriptions
Employee discipline and
discrimination-free and harassment-free work environment
Onboarding new hires
Employee dress codes
Understanding the high cost of turnover and
how to work with managers to minimize it
Do you really need to have an employee
handbook? Yes, and we’ll explain why!
Records Retention, Management, and Destruction
What records do you need to keep and for how
Managing electronic documents and paper
Records management tips that’ll make your life
What’s the safe way to retain records that
need to be kept?
Creating a document destruction process
Managing Vendors and Suppliers
What should you outsource?
How to make vendors your strategic partners
Getting the best prices and best terms
Secrets of negotiating win-win deals
Holding vendors responsible for their
commitments ... and what to do when they’re letting you down
How to protect your organization from
suppliers who harass employees
Career Management: HR and the C-Suite
Proving HR’s contribution to the bottom line
Positioning yourself as a key member of the
top management team
Important HR metrics that tell the tale of how
good you really are
Prepping yourself for your career climb
Where do you go from here? Career growth
strategies for HR pros
Our training seminars offer Continuing Education
Credits (based on contact hours) upon completion. Credits are issued by
Rockhurst University Continuing Education Center, Inc. according to the
guidelines set forth by IACET. Please note that Continuing Education Credit
approval is at the discretion of your licensing board; not all seminar topics
are approved by all boards. Contact your licensing board or agency for specific
information relating to your profession
SEMINAR TRAINING TIME:
Seminar Check-In 8:30 AM Seminar
Class 9:00 AM - 4:00
PM Both Days