Training Course Syllabus:

Emotional Intelligence Workshop - OnSite Training

Apply the power of Emotional Intelligence to promote team and organizational success

Today’s fast-paced, team-based and global work environments call for strong and effective business relationships. Emotional Intelligence (EI) competencies are at the heart of effective workplace relationships and productivity. They provide an integrated set of skills that support highly effective, fast-reacting and innovative organizations. This seminar emphasizes the practical application of EI concepts over theory. Achieve greater personal awareness, connect with others, manage stress, engage in healthy conflict and collaboration, and be more optimistic and resilient using these tools.

Your Staff Will Discover

Recognize and consciously use emotional data that shapes their professional behavioral responses
Manage and adapt emotional behaviors that impact their work relationships
Integrate empathy to promote strong team player attributes and communication
Apply emotional insights to better manage themselves in the organization
Implement emotionally intelligent insights to improve personal decision making and professional contributions

What You Will Cover

Expanding emotionally intelligent personal awareness
Applying emotionally intelligent communication skills to relationship building and maintenance
Practicing listening skills that build and maintain empathy
Demonstrating emotionally intelligent stress management and resilience
Achieving healthy conflict and collaboration through EI
Exhibiting a collaborative attitude at work through application of EI

Learning Objectives

Increase Your Emotional Intelligence Over Time

Improve Your Professional Performance and Relationships

Introduction

Define Emotional Intelligence

Expanding Emotionally Intelligent Personal Awareness

Identify and Name Emotions and Their Levels of Intensity

Analyze Emotions from Their Cognitive and Physiological Manifestations

Recognize Emotional Igniters and Apply Emotionally Intelligent Regulation Strategies

Relationships and Personal Impact Through Emotional Intelligence

Identify the Impact Our Emotional Intelligence Has on Connecting with Others

Apply Emotionally Intelligent Communication Skills to Relationship Building and Maintenance

Practice Listening Skills That Build and Maintain Empathy

Demonstrating Emotionally Intelligent Stress Management and Resilience

Recognize Stress as a Complex Set of Emotional and Physical Responses That Can Have Positive and/or Limiting Results

Practice Proactive Stress Management Techniques to Stay Emotionally Well Balanced

Define Resilience and How It Impacts Effectiveness at Work

Healthy Conflict and Collaboration Through Emotional Intelligence

Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict

Identify Emotionally Intelligent Strategies to Maintain Healthy Conflict

Demonstrate a Collaborative Attitude at Work Through Application of Emotional Intelligence

Bringing It All Together

Synthesize Emotionally Intelligent Competencies to Address Complex EI Challenges and Opportunities

Who Should Attend

Professionals who need to maximize their performance as well as personal and business success by increasing emotion management and self-understanding through EI skills.

Special Feature

Note: Prior to the workshop, you will receive a link to an online inventory. To fully participate, please print your results and bring to class.

Training available for On-Site Training ONLY

Available for OnSite Training ONLY.  Submit request for OnSite Training

Seminar Summary:

Gain insight and tools you can apply to make your job and career more effective, satisfying, and successful. (see full course description)

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