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Building Performance and Productivity Through Employee Engagement  

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Managers, supervisors, team leaders, human resources


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Seminar Summary:

A one-day seminar for managers and supervisors (see full course description)


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Training Course Syllabus:

Building Performance and Productivity Through Employee Engagement - Management / Leadership Training Seminar

Program Description:

Low Employee Engagement Is Reaching Epidemic Levels. And the Costs Are Adding Up.

Study after study shows that poor employee engagement is the leading cause of subpar results in today’s workplaces. In financial terms, the hit to the bottom line can be significant!

So what’s the dissatisfaction about? Unengaged employees report they ...

• Don’t trust that their managers will “walk their talk”
• Don’t get to use their strongest skills on the job
• Don’t get a voice in how to do things or in setting goals
• Don’t understand how they fit into the larger mission of the organization
• Feel that their contributions are going unnoticed
• Doubt that career advancement is available to them with their current employer

When Employees Don’t Feel Like They Matter, They Check Out. You CAN’T Allow This to Happen!

As a manager, you must find and tap into the strengths of every individual on your team. You must help your people feel included, respected, and excited to be a part of something larger than themselves. You must create an engagement-focused culture that brings purpose and meaning to the day-to-day activities that your employees are engaged in. They want to feel assured that they’re working in a great organization, for a great manager, with the promise of an even brighter future ahead. It’s a big job, but it can be done!

Managers: YOU Can Make All the Difference — This Training Shows You How!

When you attend Building Performance & Productivity Through Employee Engagement, you’ll master the secrets of building incredible employee engagement. It’s a unique opportunity to ramp up the skills that’ll make a dramatic impact in every way, including: lower turnover, higher quality and productivity, a stronger organizational bottom line, and more career success for you, just to mention a few of the many benefits!

Attending this training is THE most important step you can take to assure you combat the low engagement epidemic that’s spreading like wildfire through today’s workplaces.

Building Performance and Productivity Through Employee Engagement Agenda:

The Case for Improving Employee Engagement

• The link between employee engagement and employee retention, customer service success, productivity, financial performance, and more
• Lessons from the real world — winning with high engagement
• Why employee engagement must be a top priority for managers

Understanding Employee Engagement

• Why should employees care? Top reasons employees engage or disengage
• Assessing levels of employee engagement — what to look for
• The key differences between highly engaged, engaged, not engaged, and disengaged employees (and why disengaged employees are so dangerous to your organization!)
• Who is most likely to become disengaged?

The Manager’s Role in Employee Engagement

• The manager’s role in setting the stage for employee engagement
• Creating a compelling vision and communicating it in an inspiring manner
• One size does not fit all: how to meet the unique talents of individual employees
• Untapped potential — why to look for it, where to look for it, and how to tap into it
• Why strong Emotional Intelligence skills give you an edge up on building employee engagement
• What managers can do to foster employee pride in their work and their contributions
• The correlation between employee engagement and management credibility
• The manager as a role model of enthusiasm and commitment

Communication, Relationship-Building, and Team Dynamics

• The roles of trust and respect in employee engagement
• Listen ... listen ... and listen some more! Your employees want to be heard!
• How to move employees from mere compliance to true commitment
• How the employee-manager relationship impacts engagement
• Team-building tips that help managers build engagement
• The right way to give constructive feedback ... and why you must give it often

Inclusion, Involvement, and Collaboration

• Getting your team involved in setting high expectations and performance standards
• Giving employees a voice in decisions, goals, and more
• Beyond delegation: how to trust that you can give your employees more autonomy and control
• Why you want employees to accept responsibility and take initiative ... and how to get them to do it
• Why meaningful work makes a difference
• Creating a climate that supports engagement

Hot Spots and Red Flags

• The most at-risk areas where people are most likely to “check out”
• Is it the job or the boss that’s causing engagement to suffer? How to tell
• The importance of getting new hires engaged quickly
• Job stressors that could lead to employees throwing in the towel
• How disengaged employees negatively impact other employees
• What to do when the overall organizational culture is contributing to waning engagement

Keeping Engagement High

• Recognition programs that are meaningful to employees
• The critical role of ongoing talent development
• Creating a strategy for ongoing engagement improvement


Our training seminars offer Continuing Education Credits (based on contact hours) upon completion. Credits are issued by Rockhurst University Continuing Education Center, Inc. according to the guidelines set forth by IACET. Please note that Continuing Education Credit approval is at the discretion of your licensing board; not all seminar topics are approved by all boards. Contact your licensing board or agency for specific information relating to your profession

Training Seminar Time:

Seminar Check-In  8:30 AM    Seminar Class 9:00 AM - 4:00 PM

Seminar Summary:

A one-day seminar for managers and supervisors (see full course description)

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