Managing Multiple Priorities for the Front
1-Hour CareerTrack Webinar
It’s 7:00 AM. A delivery clerk has packages
waiting for your signature, three visitors are waiting for badges, a pile of
memos need your attention, two employees are asking about letters in the mail
trays you’ve not yet gotten to go through and your email and IM notifications
are blinking. Just when you think you’ve got it all under control, the phone
rings. By 10:00 AM you’re confused, by noon you’re frazzled and behind on
everything, by 2:00 you can’t find your coffee cup, much less the one scrap of
paper you need and by 4:00 you’re not sure you’ll ever get to go home. Where did
the time go? What was that phone number? How are you supposed to keep up?
Does this sound familiar?
Do your desk, inbox and computer desktop start out neat and tidy but become
cluttered and unruly throughout the day or work week?
Do you plan out your day, but lose ground to chatty co-workers, add-on projects
and unexpected interruptions?
Do you have multiple bosses or several people directing your activities, making
it hard to decide which projects take priority?
Relax – no matter what the problem is, we can help with this front desk training
Receptionists are super-humans who can manage more things at once than most
people, but even the best of us become overwhelmed when things get too chaotic.
If you waste precious energy putting out fires and calming frantic callers, your
other mundane tasks pile up and get the better of you. Your inbox fills up. Your
desk gets cluttered. You get so far behind you can’t catch up – and when you
come in the next morning, you’re not greeted with the nice, neat, Zen experience
of a clean and tidy desk. Instead, you see only yesterday’s cleanup waiting for
As the receptionist, you’re the face of the company. That face should reflect
calm efficiency, organized effectiveness and confident competence. It sounds
impossible, but it’s completely attainable with this receptionist training.
In this one-hour webinar, you’ll discover the secrets to managing front desk
responsibilities to become more productive than you ever thought possible.
What you will learn in the Managing Multiple
Priorities for the Front Desk Webinar
- Pinpoint your most important priorities and
decide how you must deal with each of them
- Save hours every week with practical
- Discover how to treat each of your tasks like
a project, and how to manage your projects like a pro
- Schedule your prioritized deadlines to fit
your workday with time built in for contingencies and interruptions
- Create your own "shortcuts" to eliminate
recurring frustrations that hinder your progress
Who will benefit?
Anyone in a front-line role dealing with
customers and visitors will benefit from this training.
WEBINAR Start Time: 1-Hour CareerTrack Webinar
2 pm Eastern
1 pm Central
12 pm Mountain
11 am Pacific
10 am Alaskan
9 am Hawaiian
and CD - US $248
- US $199
Only - US $199
Immediately following the Webinar, the phone line
will be opened up to conference participants who wish to submit questions to our
speaker, time permitting.
After purchase, you will receive an email
confirming registration. 2 days before the event you will receive another email
with full details of how to connect.