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Microsoft Outlook 2002: Level 2  

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Netcom Learning   

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This course is designed for an office professional who is familiar with the Windows environment and has introductory experience with Outlook, and wants to use advanced Outlook features to coordinate and manage mail, appointments, meetings, tasks, contacts, and notes.

Cost:   

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Seminar Summary:

In this course, students will use advanced Microsoft Outlook 2002 features. (see full course description)

 

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Training Course Syllabus:


Description
In this course, students will use advanced Microsoft Outlook 2002 features. Topics covered include customizing your messages, organizing your mailbox, coordinating schedules, saving and archiving mail, and sharing Outlook data.

Audience
The target student is an office professional who is familiar with the Windows environment and has introductory experience with Outlook, and wants to use advanced Outlook features to coordinate and manage mail, appointments, meetings, tasks, contacts, and notes.

Objectives
·  You will create and use message stationery, modify message and delivery settings, and program Outlook to send messages on your behalf while you are out of the office.
·  You will share contact information with other users, export contact lists, link items to a contact, forward a note to a contact, and create and use a distribution list.
·  You will delegate a task, reply to a task request, specify settings for tracking assigned tasks, track assigned tasks, and share task information with other users.
·  You will sort, organize, and search for specific messages in your mailbox, and use color-coding to help items in your mailbox and calendar stand out.
·  You will modify the Outlook environment, including menus, toolbars, views, and default settings
·  You will share information contained in your Outlook folders with others, access another person's Outlook folders, save your calendar as a web page, and create and post to a public folder
·  You will save messages in alternate file formats, open another Office document within Outlook, archive messages, and clean up your mailbox.

Benefits
·  Students will be able to customize Outlook menus, toolbars, and messages, coordinate electronic scheduling, save and archive mail, and share contact and task information and other Outlook data.

Required Prerequisites
 ·  Microsoft Outlook 2002: Level 1

Exams
 ·  Outlook 2002 Core : Outlook 2002 Core

Next Steps
 ·  Microsoft Outlook 2002: Level 3

Outline
    1. Customizing Your Mail
      1. Use Message Stationery
      2. Create Custom Stationery
      3. Modify Message Formats
      4. Modify Message Settings
      5. Modify Delivery Options
      6. Notify Others That You Will Be Out Of Office
    2. Working With Contacts
      1. Share Contacts With Other Users
      2. Export Contact Lists
      3. Link Items To A Contact
      4. Forward Note To Contact
      5. Create a Distribution List
    3. Managing Your Work
      1. Assign a Task
      2. Reply to a Task Request
      3. Send a Task Update
      4. Specify Default Settings for Tracking AssignedTasks
      5. Track Assigned Tasks
      6. Share Task Information With Other Users
    4. Organizing Your Mailbox and Calendar
      1. Ways to Organize Outlook Items
      2. Sort Messages Using Multiple Criteria
      3. Assign Messages To Categories
      4. Group Messages
      5. Filter Messages
      6. Organize Messages By Using Colors
      7. Find Specified Messages
      8. Manage Messages with Rules
      9. Apply Conditional Formats to Calendar Appointments
    5. Customizing Outlook
      1. Customize the Toolbar
      2. Create a New Toolbar
      3. Customize the Menu
      4. Create Shortcuts
      5. Create Custom Views
      6. Customize Outlook Today
      7. Specify AutoCorrect Settings
      8. Change the Office Assistant Settings
      9. Display an Additional Time Zone
    6. Sharing Outlook Information
      1. Specify Folder Permissions
      2. Delegate Access to Folders
      3. Access Another User's Folders
      4. Save a Calendar as a Web Page
      5. Create a Public Folder
      6. Post to a Public Folder
    7. Saving and Archiving Mail
      1. Save Messages in Alternate File Formats
      2. Create Office Documents from within Outlook
      3. Archive Messages Manually
      4. Archive Messages Automatically
      5. Protect Personal Folders
      6. Use Mailbox Cleanup

    Seminar Summary:

    In this course, students will use advanced Microsoft Outlook 2002 features. (see full course description)

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