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The Outstanding Receptionist (morning)  

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Front Desk personnel, receptionists, administrative assistants

Cost:   

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Seminar Summary:

Learn ways to perfect your telephone skills, provide exceptional customer service and present a positive first impression (see full course description)

 

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Training Course Syllabus:


The Outstanding Receptionist Half-Day Seminar

No matter how busy you are, your organization depends on you to project a professional image, a first impression people will remember and respect for months to come.

In just a half-day, you will discover how to improve your skills and better support everyone in your organization – right up to the managing director. You also will learn how to manage the stress that comes naturally with your hectic schedule, and enjoy your job more in the process.

This program is packed with the tools and techniques receptionists need to face challenges confidently, tackle growing responsibilities, and maintain composure amidst chaos. You will learn to manage your time better …deal with all types of people ... handle conflict with tact and poise …and make a positive and polished first impression.

You will learn ways to:

  • Perfect your telephone skills
  • Project an image that commands respect
  • Improve your customer service
  • Be more than "just a receptionist"

Morning and afternoon sessions available enroll today!

Click here for Afternoon Session

Seminar Time:

Morning Session: Seminar Check-In 8:00 AM Seminar Program 8:30 AM - 12:00 PM

Afternoon Session: Seminar Check-In 1:00 PM Seminar Program 1:30 - 5:00 PM

Seminar Summary:

Learn ways to perfect your telephone skills, provide exceptional customer service and present a positive first impression (see full course description)

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