Human Resources Measurements and Metrics -
Available for Onsite Training ONLY
Establish HR as a strategic partner, not an expense center—and propel HR success!
HR…once just a repository of employee records, now a manager of human capital! Still, HR faces daunting challenges that threaten its very existence. More than ever, HR has to be positioned as a value-added partner that helps achieve organizational goals. Use tools and metrics to confidently measure the quality and cost-effectiveness of HR in every area and confirm HR´s role in giving the company a competitive edge.
HR professionals who seek to form strategic partnerships within their organizations.
Specifically developed in conjunction with Jac Fitz-enz, author of the book How to Measure Human Resources Management. Receive a complimentary copy when you attend.
Gain top management recognition as a valued business partner
- Be able to show return on investment from new HR programs, processes or strategies
- Project HR as a critical business activity—just like
sales, production and customer service
Learn how to better measure and manage HR services and productivity
- Gain the knowledge and skills to articulate the value of HR work
- Think and act as a business person and create reports that highlight HR services in business terms
- Evaluate HR work in terms of its effect on company expenses and/or revenue
Why measure human resources?
- Designing an HR measurement system that works
- Hiring and staffing: keeping management satisfied with the process
- Compensation: connecting it to revenue and expenses
- Benefits: measuring plan effectiveness
- Training and development: linking it to business outcomes
- Retention: understanding the reasons/cost of absenteeism and turnover
- e-HR: outcomes and trends in Web communication
- Measuring the value of outsourcing, call centers, employee self-service