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Making the Transition from Staff Member to Supervisor  

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Newly promoted supervisors with less than one year of experience in this position; process and production supervisors.

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Seminar Summary:

Effectively and smoothly manage the change in your role and your responsibilities! (see full course description)

 

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Training Course Syllabus:


Making the Transition from Staff Member to Supervisor

Get ready to rise to the occasion.

Be ready to take on any task, bring your best self to the job, and adopt habits that will quickly get you up to speed.

In this high-impact, interactive seminar, we’ll help you avoid common pitfalls of your new status and responsibilities. You’ll learn the secrets of managing people and get all the essentials, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, you’ll have skills you can begin using right away. Plus a game plan that helps you start experiencing the benefits of your new role sooner.
 

HOW YOU WILL BENEFIT

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Develop legal awareness to act and behave in compliance with workplace laws
  • Adjust your behavioral style to give yourself a more winning edge
  • Discover the secrets to inspiring and motivating your direct reports
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time
     

WHAT YOU WILL COVER

Setting Yourself up for Success •Understanding your new role as a supervisor
•Making a change or letting go: Working with the three phases of change
•Recognizing common challenges and pitfalls to avoid
•Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
•Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness
•Understanding basic equal employment opportunity (EEO) laws
•Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style
•Understanding your own personal style and the styles of others through an assessment
•Focusing on clues that can help pinpoint an individual’s personal style
•Flexing your personal style to build more effective relationships

Motivating Others
•Conducting an employee motivation analysis
•Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance
•Setting SMART goals for yourself and others
•Using a five-step model to train your employees
•Giving and receiving supportive and corrective feedback

Delegating Work to Your Team
•Creating a plan for delegation and using this process to assign key tasks
•Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease
•Knowing your conflict-handling styles
•Developing the right conflict approach for each individual and situation

Managing Your Time
•Applying the time priority model to workplace tasks
•Managing and protecting your time to get more of the right things done
 

WHO SHOULD ATTEND

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

Special Feature

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.
 

Learning Objectives

• Establish Credibility as a New Supervisor with Your Boss, Peers and Team Members
• Leverage Personal Style to Improve Relationships with Your Boss, Peers, and Team Members
• Describe Basic Equal Employment Opportunity Laws That Apply to Supervisors
• Utilize Management Strategies That Promote Effective Team Member Motivation, Performance Management, and Delegation
• Improve Workplace Time Management and Conflict Resolution Effectiveness

Setting Yourself Up for Success

• Distinguish Between the Roles of Individual Contributor and Supervisor
• Describe the Three Phases of Change
• Discuss the Challenges and Pitfalls for New Supervisors
• Explain What Your Organization and Critical Stakeholders Expect of You in Your New Role
• Identify Short-Term Wins and Critical Issues to Be Addressed
• Identify Expectations Versus Personal Development Needs

Developing Legal Awareness

• Identify the Basic Equal Opportunity Employment Laws That Impact Supervisors
• Demonstrate Your Legal Awareness Pertaining to All Aspects of the Performance Style

Leveraging Personal Style

• Identify Your Behavioral Style
• Identify the Behavioral Style of Others
• Distinguish Behavioral Clues That Identify a Person’s Personal Style
• Identify Personal Styles for Boss, Peers, and Staff Members
• Develop Adapting Strategies to Interact Effectively with Boss, Peers, and Staff Members


Motivating Others

• Apply Three Theories of Motivation to Effectively Motivate Your Team
• Integrate Motivation Theory with Behavioral Style Theory
• Adapt Your Supervisory Style to Motivate Based on Individual Team Motivations

Managing Employee Performance

• Set SMART Goals for Yourself and Others
• Use a Five-Step Model to Train Your Employees
• Deliver Feedback That Is Both Supportive and Corrective
• Distinguish Employees’ Current Skills Versus Needed Skills

Delegating Work to Your Team

• Apply Effective Delegation Techniques
• Assess Personal Barriers to Delegation
• Develop a Delegation Plan to Use with Team Members

Conflict Resolution

• Apply Conflict Resolution Techniques
• Demonstrate How to Receive Contrary Feedback Effectively

Managing Your Time

• Describe the Time Priority Model for Time Management
• Apply the Time Priority Model to Workplace Tasks
• Identify Quick Hits to Manage Time Effectively and Protect One’s Time from Infringement By Others

This course is approved for GSA cost.  Request GSA Cost

CREDITS

1.2

Seminar Time:  9:00 AM-5:00 PM (last day ends at 4:30 PM)

Seminar Summary:

Effectively and smoothly manage the change in your role and your responsibilities! (see full course description)

print this agenda print agenda for the Making the Transition from Staff Member to Supervisor  training seminar

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