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Managing Todays Technical Professionals  

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IT and technical professionals who have been—or are about to be—promoted to a management position…experienced managers who are new to the technical environment.

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Seminar Summary:

At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency. (see full course description)

 

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Training Course Syllabus:


Managing Today's Technical Professionals

You have the experience and technical skills. Now add the management know-how to drive results

How do you get people who typically work alone to function as a team unit? How do you get through to your direct reports to give constructive feedback and create the right energy to get things done?
At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency. You will examine your role in everyday interaction and practice specific skills on running meetings, coaching and providing feedback while leveraging talents in your direct reports to help you reach your goals.

HOW YOU WILL BENEFIT

Understand what drives or motivates technical professionals
Develop a broader organizational perspective
Learn which combination of best management approaches works best for your team
Align the technical professional’s goals with business goals
Analyze performance based on business requirements

WHAT YOU WILL COVER

Using the MBTI® Instrument to understand your type and the working styles of those you manage
How the characteristics of “typical” IT professionals affect your management action
Planning—the foundation of managing technical professionals
Making decisions with technical professionals
Delegating, motivating and coaching
Choosing talented technical professionals
Managing progress and evaluating performance
Managing effective communication in a changing world

SEMINAR OUTLINE

Learning Objectives

Review the Basic Management Skills of Planning, Decision Making, Delegating, Motivating, Coaching, Hiring and Evaluating

Understand How Managing Professionals Is Both the Same as and Different from Managing Nontechnical Professionals
Understand Your Own Personality and How to Use It as an Effective Manager
Recognize the Uniqueness of Each Individual and What It Takes to Manage Each Successfully
Hone Particular Communication Skills That Can Help You Manage Change
Ask Questions That Promote Understanding
Know Your Unique Role and How to Prepare for It
Translate Ideas into Actions That Get Results You and Your Own Manager Want

The Management of Technical Professionals

Understand the Challenges Facing All Managers
Understand the Particular Challenges Facing Technical Managers
Make the Transition from Technical Professional to Manager
Analyze Your Roles in Leading, Managing, Delegating and Doing, and Apply Those Roles Appropriately

Applying Personality Type to Technical Professionals

Understand Your Personality Type and That of Others
Manage the Implications of Uniqueness and Sameness
Use Personality Type in Problem Solving
Adopt Communication to Different Psychological Types

SMART Objectives

Understand the Use of the Vision and Mission
Understand How to Set SMART Objectives

Making Decisions with Technical Professionals

Understand the Continuum of Decision Making
Choose the Best Approach for Each Decision
Use Decision Making to Build Your Dream


Delegating, Motivating, and Coaching: The Power Tools for Managing Technical Professionals

Use the Learning Curve to Manage Technical Professionals
Delegate for Development and Productivity
Motivate Technical Professionals
Use Coaching and Feedback for Development

Choosing Talented Technical Professionals

Define the Skills, Behaviors, and Talents You Need for Any Position
Construct Effective Interview Questions
Understand the Legal and Policy Requirements in Hiring
Conduct Effective Interviews

Managing Progress and Evaluating Performance


Know How to Set Expectations for Performance
Know How to Conduct Formal Annual Performance Reviews and Informal Quarterly Reviews
Use the Power Tools of Delegation, Motivation, and Coaching to Manage Progress and Evaluate Performance
Deal with Mismatches Between Performance and Need

Planning and Taking Action

Deploy a Tactical Plan
Make Change Happen

WHO SHOULD ATTEND

IT and technical professionals who have been—or are about to be—promoted to a management position…experienced managers who are new to the technical environment.

Special Feature

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

Credits

1.8 CEU / 18 PDU

Seminar Hours

9:00 AM-5:00 PM (last day ends at 4:00 PM)

This event is GSA Approved.  Submit request for GSA Price

Seminar Summary:

At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency. (see full course description)

print this agenda print agenda for the Managing Todays Technical Professionals  training seminar

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