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Training Course Syllabus:

E-mail in the Workplace Webinar

Avoid the pitfalls of careless e-mail communication by following these basic rules of professional communication

You know how many e-mails you send and receive each day. The number is astonishing. You probably dash them off so quickly, it’s easy to fall into the trap of thinking e-mail is not a serious form of communication. And so doesn’t have to follow the rules of clear and professional writing. But nothing could be further from the truth, as you’ll discover in this timely new Webinar.

Learn how to approach each e-mail with professional courtesy and the understanding that the better organized and more concise your message, the better your results. In one hour, we’ll cover how to get your message across clearly and briefly, set the appropriate tone, avoid common mistakes—like sending messages so long nobody reads them and failing to recognize when the phone is a better choice. You spend so much time using e-mail. Doesn’t it make sense to devote an hour to learning how to write and manage it better—and get better results? Sign up now!

Take a look at what you’ll learn:

• Business writing tips you can use now to make sure your e-mail messages get your point across
• How to write e-mail messages that today’s busy professional can digest in 60 seconds or less
• 15 tips that will help you write e-mails that get read
• The do’s and don’ts of e-mail
• How to make sure you’re presenting the proper tone in your e-mails
• How to tell at a glance which e-mail messages you should read now—and which ones can wait until later
• 6 tips for getting the most out of e-mail
• Understanding the demands of the business world in relation to e-mails
• When it’s important to use the phone instead of e-mail

Webinar plus CD recording*: Just $448 (You save $50!)

Webinar Only: Just $249

CD-Rom Webinar recording*: Just $249

* Each of our live webinars is recorded. CD recordings may be purchased when you register for a live event ($50 savings when you do), or you may purchase the CD recording separately. CDs are available 14 – 21 days after the event.

When you sign up for a SkillPath audio conference or webinar, your registration fee entitles you to one conference phone-line/webinar connection. Buy as many connections as you need and the number of people joining you to learn on each connection is totally up to you! Your single connection covers unlimited participants, and includes a workbook in pdf format each participant can print out to use. The convenience of concise training dealing with important business issues presented right in your own office or conference room—and for one low price—simply can’t be beat. You can count on SkillPath to present only the most up-to-date skills you can use right away to take the next step up your career ladder.

Conference start times:
2 p.m. Eastern
1 p.m. Central
12 p.m. Mountain
11 a.m. Pacific
10 a.m. Alaskan
 

Seminar Summary:

Avoid the pitfalls of careless e-mail communication by following these basic rules of professional communication  (see full course description)

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