Managing the Front Desk Audio Conference training seminars presented by SkillPath Seminars register now on FindaSeminar.com

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Managing the Front Desk Audio Conference  

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Seminar Summary:

From handling difficult people to juggling multiple responsibilities, this training delivers the solutions you need to excel in your role as front desk “manager.”  (see full course description)

 

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Training Course Syllabus:


Managing the Front Desk Audio Conference

Is there any job in your organization as difficult, stressful and frustrating as yours—managing the front desk? The rude visitors … endless calls … paperwork coming from every which direction … some days it’s enough to make you want to throw up your hands and scream “I surrender!” Fortunately, there is a better option—attending this real-world audio conference and learning proven techniques for making your job easier, less stressful and—yes—even enjoyable!

If you could solve the biggest problems you face at the front desk, what would they be? The demanding salespeople who try to get through the “gate” … the millions of details you have to juggle … the irritating people you feel like telling off, but can’t? Join us for one eye-opening hour and learn solutions to these issues along with the hard skills you need to handle the “insanity” of the front desk calmly and professionally.

Here’s a preview of what you will learn:

  • How to handle your all-important role as gatekeeper with poise and polish
  • 10 things you can do to immediately put visitors at ease … even when they have to wait
  • Yes, you can establish your authority and still be gracious … even with the vendor who won’t take “No” for an answer!
  • 8 great ways to handle difficult people and situations … without getting upset or hurt
  • The secret to remaining calm … even in the midst of craziness!
  • Too many details to manage? Here’s an easy system for making sure none of your many “to-do” items slip through the cracks
  • Do others see you as a professional? Here’s how to ensure that your words and actions make it clear you are
  • How to create a work environment that supports you and represents your company well

 

Audio Conference event plus CD recording*: Just $448 (You save $50!)
Audio Conference event Only: Just $249
Audio Conference CD recording*: Just $249

* Each of our live Audio Conference is recorded. CD recordings may be purchased when you register for a live event ($50 savings when you do), or you may purchase the CD recording separately. CDs are available 14 – 21 days after the event.

When you sign up for a SkillPath audio conference or webinar, your registration fee entitles you to one conference phone-line/webinar connection. Buy as many connections as you need and the number of people joining you to learn on each connection is totally up to you! Your single connection covers unlimited participants, and includes a workbook in pdf format each participant can print out to use. The convenience of concise training dealing with important business issues presented right in your own office or conference room—and for one low price—simply can’t be beat. You can count on SkillPath to present only the most up-to-date skills you can use right away to take the next step up your career ladder.

Conference start times:
2 p.m. Eastern
1 p.m. Central
12 p.m. Mountain
11 a.m. Pacific
10 a.m. Alaskan

Seminar Summary:

From handling difficult people to juggling multiple responsibilities, this training delivers the solutions you need to excel in your role as front desk “manager.”  (see full course description)

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