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Your search for 'customer service csr customers customer' training seminars workshops and conferences in US and Canada has produced the following results.
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5 Ways To Deliver Noteworthy Customer Service Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group You’ll learn five techniques for excellent customer service that will enhance public perception of your organization and increase the likelihood that your customers will become repeat customers.
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Becoming a Customer Service Superstar Audio Conference
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Category: SALES/CUSTOMER SERVICE Training Provider: SkillPath Seminars Super service techniques that’ll make you shine
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Bill Capodagli Presents Customer Service - The Disney Way Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group Creating magical moments that earn you customers for life!
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Building Relationships for Success in Sales Online Training
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Category: SALES/CUSTOMER SERVICE - Customer Relations Training Provider: Mainstream Corporate Training No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
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Building Relationships with Customers Audio Conference
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Category: SALES/CUSTOMER SERVICE Training Provider: SkillPath Seminars You'll learn how to make relationship-building a part of your business model, from establishing instant rapport to repairing a damaged reputation or customer misunderstanding.
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Creating A Customer-Focused Culture: Lessons From Leaders Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group
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Creating a Customer-Focused Organization Webinar
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Category: GENERAL MGMT Training Provider: SkillPath Seminars Make excellent customer service the cornerstone of your organization!
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Creating An Environment Of Customer Service Excellence Webinar
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Category: SALES/CUSTOMER SERVICE - Customer Relations Training Provider: National Seminars Training Group Discover how to build customer loyalty and secure a competitive lead over your competition
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Creating Memorable Customer Experiences Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group Learn how to set yourself apart with customer service that’s unexpected and meaningful.
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CRM: An Introduction to Customer Relationship Management
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Category: SALES/CUSTOMER SERVICE - Customer Relations Training Provider: Mainstream Corporate Training This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.
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Customer Service Excellence Online Training
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Category: SALES/CUSTOMER SERVICE Training Provider: Bess Solutions Quality customer service will help you win new and keep existing customers, improve internal operations and reduce inefficiencies and expenses. It is an essential element for success in today’s competitive environment.
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Customer Service That Wows - OnDemand Training Seminar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group If you interact with customers, this amazing on-demand seminar is VITAL training for YOU!
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Developing a Customs Compliance Program under the Reasonable Care Standard Webinar
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Category: Compliance-Regulation Training Provider: Online Compliance Panel This training program will help participants create a customs compliance program using the Reasonable Care Standard. If you already have a program, this webinar will help benchmark to the acceptable standard. What passes for reasonable care is not always the same for imports and exports. This program will help you meet those standards.
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Effective Techniques for Dealing with Difficult Customers Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: CareerTrack Seminars How to resolve complaints quickly, gain greater customer satisfaction, and end every encounter on a positive note!
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Employee Engagement and Customer Satisfaction: Unpacking the Connection Webinar
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Category: Compliance-Regulation Training Provider: Online Compliance Panel This session will focus on the connection between Employee Engagement and Customer Satisfaction. There is a distinct connection and it can be measured. We will define Employee Engagement and will also define Customer Satisfaction. Companies should have a strong focus on Employee Engagement, not only to improve Customer Satisfaction, but also to improve their employee retention.
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Foolproof Strategies for Getting Delinquent Customers to Pay Up Webinar
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Category: Compliance-Regulation Training Provider: Online Compliance Panel Customer delinquency is a challenge for every company in every kind of business, so what can you do to help your company improve this problem. In this session you will learn several techniques to help you reach out to the customer and not only receive the payment but also find out
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Handling Complaints in the Medical Profession Webinar
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Category: HEALTH CARE Training Provider: CareerTrack Seminars Deal with difficult patient requests, complaints, and protests in your medical office
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Handling Confrontational Customers Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group Staying calm, cool, collected — and service focused!
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Handling Confrontational Customers Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group Be prepared to handle any customer who comes your way
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Handling Difficult & Demanding Customers - OnDemand Training Seminar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group
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How To Effectively Handle Customer Complaints Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group An essential workshop for customer service professionals
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How To Get References To Sell More Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group This webinar outlines ways to use your current customers to get new customers, resulting in increased profit margins.
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How to Lead and Empower Your Customer Service Team Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: CareerTrack Seminars Empower your team to provide the best service possible with this customer service training.
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How To Market To Continually Connected Customers Webinar
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Category: MARKETING Training Provider: National Seminars Training Group You’ll learn innovative marketing strategies and techniques you can use to reach your constantly connected audience.
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How To Negotiate With Customers: Handling Unreasonable Demands Webinar
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Category: SALES/CUSTOMER SERVICE - Customer Relations Training Provider: National Seminars Training Group Customer service representatives will learn how to handle difficult customers, negotiate seemingly unreasonable demands, and find solutions
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How to Resolve Government Customer Complaints on the Spot Webinar
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Category: PROJECT MANAGEMENT Training Provider: CareerTrack Seminars Learn how to maintain good relations with your government customers and keep them happy with great service.
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Inbound Email Strategies to Improve Customer Satisfaction Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: CareerTrack Seminars Leverage your customer service email communication in increase their satisfaction
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Managing Customer Service Online Training
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Category: SALES/CUSTOMER SERVICE - Customer Relations Training Provider: Mainstream Corporate Training The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.
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Negotiating with Customers Webinar
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Category: Sales-Negotiation Training Provider: SkillPath Seminars Strengthen your negotiating skills and develop win-win customer relationships
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Sales and Customer Service Training for Call Center Agents Online Training
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Category: SALES/CUSTOMER SERVICE - Sales Training Provider: Mainstream Corporate Training This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
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Skills for the Administrative Assistant Online Training
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Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals Training Provider: Mainstream Corporate Training Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This two-day workshop is about working to the best of your abilities, and encouraging the best in those who work with you, or for you.
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Telephone Skills For Customer Service & Sales Professionals Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: National Seminars Training Group Create a positive impression of you - and your organization
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The Secrets to Achieving Customer Loyalty and Repeat Business Audio Conference
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Category: SALES/CUSTOMER SERVICE - Customer Relations Training Provider: SkillPath Seminars Learn how to better understand and invest in your best source of sales growth—your existing customers.
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The Telephone Consumer Protection Act: How to Safely Contact Your Customers and Prospects Webinar
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Category: Compliance-Regulation Training Provider: Online Compliance Panel The FCC and CFPB are actively registering consumer complaints and taking action to bar financial institutions from making unsolicited contact with customers. This is affecting the smallest financial institution all the way up to banking titans like Bank of America and Wells Fargo. In 2014, Capital One's $75 million settlement deal made history as one of the largest on record involving alleged calls placed without prior customer consent. In this informative session, you'll learn about the TCPA, recent FCC interpretations, and practical tips for avoiding TCPA claims.
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What NOT to Say to Your Customers Webinar
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Category: SALES/CUSTOMER SERVICE Training Provider: CareerTrack Seminars Effective tips and tricks to improve customer relationships
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