Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Learn how to engage your audience through unique, attention-grabbing visuals.

Category: PERSONAL DEVELOPMENT

Training Provider: Mainstream Corporate Training

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.

Category: COMMUNICATIONS - Listening Skills

Training Provider: CareerTrack Seminars

Discover how to be an effective listener with this active listening training!

Category: COMMUNICATIONS

Training Provider: CareerTrack Seminars

Gain the credibility and respect you deserve — and get the positive results you want

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Don't let bad habits stand in the way of your success. Root out the common communication blunders you're making right now!

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Your success depends on how you communicate with others. Don’t put your career on the line! Learn how to eliminate misunderstandings, prevent conflict, and get the results you need from others.

Category: GENERAL MGMT - Team Building/Manging Teams

Training Provider: Mainstream Corporate Training

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.With teams at the core of corporate strategy, an organization’s success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This one-day course can help participants get there!

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Gain smart tools and easy-to-use techniques that’ll transform your writing from so-so to sensational!

Category: COMMUNICATIONS - Writing Skills

Training Provider: Bess Solutions

This course will give you a refresher of basic writing concepts for a broad range of business documents and writing styles, as well as the dos and don’ts, giving you that extra edge in the workplace.

Category: COMMUNICATIONS - Communicating With Clarity

Training Provider: SkillPath Seminars

A practical guide to mastering the most potent career skill of all

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Learn how to eliminate miscommunication, avoid mistakes, and come across as professional.

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Avoid the frustration of misunderstandings and confusion in the office and build winning relationships with coworkers

Category: COMMUNICATIONS - Communicating With Clarity

Training Provider: Mainstream Corporate Training

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

Category: SMALL BUSINESS

Training Provider: Mainstream Corporate Training

Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors.This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.

Category: EDUCATION/TRAINING

Training Provider: Compliance Global

Webinar on Fear of Public Speaking comes from not knowing how winning presenters express themselves. Learn exactly how to prepare; how to be introduced; where to stand

Category: COMMUNICATIONS - Speaking/Presentation Skills

Training Provider: Mainstream Corporate Training

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups.

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

If your workplace is suffering from knowledge-hoarding, interdepartmental warfare, or employee disconnect, consider this one-hour webinar vital!

Category: COMMUNICATIONS

Training Provider: SkillPath Seminars

Learn how to leverage the one skill that is the foundation of successful, on-the-job relationships.

Category: SALES/CUSTOMER SERVICE

Training Provider: Bess Solutions

Quality customer service will help you win new and keep existing customers, improve internal operations and reduce inefficiencies and expenses. It is an essential element for success in today’s competitive environment.

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.Success comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will teach participants how to turn difficult situations into opportunities for growth.

Category: COMMUNICATIONS

Training Provider: Compliance Global

Live Webinar on Decisive Communication Skills to make you a stronger & more decisive Communicator, make informed decisions and Gain the cooperation of others

Category: GENERAL MGMT

Training Provider: National Seminars Training Group

Effective leaders share one common trait: STRONG communication skills. That’s why attending this training is so critical to your ongoing success

Category: ADMINISTRATIVE PROFESSIONALS

Training Provider: CareerTrack Seminars

Build a better foundation for a great customer experience

Category: GENERAL MGMT - Leadership Skills

Training Provider: Mainstream Corporate Training

As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This one day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.

Category: Compliance-Regulation

Training Provider: National Seminars Training Group

A one-hour update that gives you vital information about what you must do by the December 1, 2013 compliance deadline

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Your success depends on how effectively you communicate; that’s why this training is critical to your career!

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

Learn how top managers use key communication tactics to keep employees pumped up and working hard!

Category: HR MGMT - Interviewing/Recruiting Skills

Training Provider: CareerTrack Seminars

Ensure your employee benefits program is understood, utilized, and valued within your organization

Category: GENERAL MGMT

Training Provider: National Seminars Training Group

Learn how to work more successfully with all types of different ... even difficult ... personalities!

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

This one-hour webinar will help refocus and refine your communication and align your team’s efforts and help boost your profits.

Category: FINANCE/INVESTING

Training Provider: Online Compliance Panel

Training session for startups on the importance of investor relations, angel capitalists, venture capitalists, investor communication, beneficial tax laws.

Category: COMMUNICATIONS - Communicating With Clarity

Training Provider: Mainstream Corporate Training

This one-day workshop will give you the tools to manage difficult conversations and get the best results possible out of them.

Category: BUSINESS

Training Provider: Mainstream Corporate Training

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This one-day workshop will give you the tools to manage difficult conversations and get the best results possible out of them.

Category: Sales-Negotiation

Training Provider: Mainstream Corporate Training

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

Category: WOMEN

Training Provider: National Seminars Training Group

Communicate with greater power, credibility, and influence — every time you speak!

Category: COMMUNICATIONS - Writing Skills

Training Provider: SkillPath Seminars

Learn the most important How-To's for mistake-free communications

Category: COMMUNICATIONS - Speaking/Presentation Skills

Training Provider: Mainstream Corporate Training

A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two-day workshop, participants will master the skills that will make them a better speaker and presenter.

Category: COMMUNICATIONS - Speaking/Presentation Skills

Training Provider: Mainstream Corporate Training

This workshop has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization.Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations.It requires presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications.This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.

Category: COMMUNICATIONS

Training Provider: National Seminars Training Group

End the Confusion and Learn How to Communicate More Effectively!

Category: GENERAL MGMT

Training Provider: National Seminars Training Group

Gain essential skills for working with all kinds of people — even the most difficult!

Category: GENERAL MGMT - Supervisory Skills

Training Provider: Bess Solutions

Supervising others can be a tough job. Are you 100% ready to handle the unique challenges? This course will provide you with the knowledge, skills and practices you need to be a successful.

Category: Compliance-Regulation

Training Provider: Online Compliance Panel

Difficult conversations between managers and employees are oftentimes dreaded. There are techniques that can be used to help in these challenging times. Knowing the right techniques can help you approach the conversation with confidence. Many people will avoid or put off a necessary conversation hoping that they will not have to ever have it, however, the issues will most likely not go away and they will have to be addressed at some point.This webinar will provide you with tools and techniques to help you achieve more effective communication at work. If you want to learn how to create more favorable outcomes by using effective tools and techniques in difficult conversations then this webinar is for you.

Category: SALES/CUSTOMER SERVICE - Telemarketing

Training Provider: Mainstream Corporate Training

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.

Category: Compliance-Regulation

Training Provider: Online Compliance Panel

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

Category: HR MGMT - Employee Problems/Special Employees

Training Provider: Mainstream Corporate Training

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of.This one-day workshop has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. At the end of the workshop participants will have a chance to role play a tough situation. You’ll walk away well prepared for any kind of challenging conversation.