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Dealing With Difficult People/Employees/Customers |
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Category: HR MGMT - Employee Problems/Special Employees Finally understand why individuals are difficult and learn on the spot, practical, real-work/life solutions to overcome their inappropriate behaviors. Win every time with this powerful, experiential, one-of-a-kind effective training program.(2 day intensive available)
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A Well Rounded Manager: 5 Critical Skills for Success as an Technology or High-Tech Manager |
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Category: TECHNICAL/ENGINEERING - Management In this 2 1/2 day highly interactive, jam packed workshop, we'll provide you with the skills you need to interview and hire the right people, coach and manage your staff so they become a cohesive team, effectively deal with difficult situations and people, and partner with Human Resources to get things done.
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Are You Being Heard? Onsite Training |
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Category: ACCOUNTING Give your staff the communication skills they need to get their point across.
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Category: MANUFACTURING/OPERATIONS Effective project management is of critical importance in industry today. Whether you are developing new products or processes, understanding how to manage and schedule the details including personnel and materials is important to your success.
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Behavioral Interviewing for Technology or High Tech Staff - Hire Smart! |
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Category: TECHNICAL/ENGINEERING - Management This workshop concentrates on pre-interview preparation, developing questions and their value, the interview techniques necessary to get to the specific behavior-based examples of past performance, and the strategies that follow through on the process. We focus on hiring high tech workers but the same principles can be adopted when hiring in any field.
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Beyond Overload: 10 Secrets to Get Back Control |
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Category: GENERAL MGMT - Time/Stress Management Learn simple yet powerful
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Building an Informal Network: How Work Really Gets Done Onsite Training |
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Category: GENERAL MGMT - Interpersonal Skills Maximizing networking opportunities to improve individual, team and organizational results.
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Building Stronger Teams Through Accountability -A One Day Workshop for Technology Managers |
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Category: TECHNICAL/ENGINEERING - Management In this one day session, you'll take the first step towards developing your skills when it comes to accountability. You'll learn how to effectively deal with the finger pointing that takes place when something goes wrong, how to encourage your team to suggest positive change just by asking the right questions, and how to gain the trust and admiration of your team in your everyday work life. Take the first step towards building an accountable, high performing team that compensates for each others' bad days...Join us!
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Category: GENERAL MGMT - Time/Stress Management Learn how to feel more satisfied at the end of every day through basic yet personalized time management philosophies.
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COACHING SKILLS FOR MANAGERS & SUPERVISORS |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Employees accept what they help create. Learn the secrets of evoking excellence in your employees. Learn proper guidance, delegation and feedback skills to enhance your work environment. Learn through direct experience in this dynamic training program. (part I)
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Communicating with Difficult People Onsite Training |
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Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals Do you work with difficult people? If so, take heart: this course will give you proven strategies and skills to respond appropriately to disruptive people and challenging circumstances—while not taking them personally.
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Conflict Management for Technology or High Tech Staff |
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Category: TECHNICAL/ENGINEERING - Management People can face almost any problem except the problem of people. They work long hours, face declining business, even the loss of a job, but they can't deal with the difficult people in their lives. This workshop will provide you with some strategies you can adopt, at work and in your personal life as well. We'll help you identify your style and if you may be contributing to some difficult interactions.
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Conquering Information Overload: How Not to Be Pushed Over by Paper and Email |
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Category: GENERAL MGMT - Time/Stress Management This session incorporates some of the best ideas from time and stress management, faster reading and email management. Learn how to get back in control of your workload.
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Corporate Cash Management Onsite Training |
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Category: FINANCE/INVESTING - Cash Management Facing cash flow problems as you wade through today’s economic difficulties? Learn solid money-saving strategies from top financial pros.
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Dealing with Change Onsite Training |
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Category: GENERAL MGMT - Conflict/Change Management Develop a proactive and skilled approach to managing critical changes.
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Effective Channel Management Onsite Training |
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Category: SALES/CUSTOMER SERVICE - Sales Management Learn how to successfully navigate channel management decision making in today's dynamic environment.
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Effective Channel Management Onsite Training |
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Category: ACCOUNTING Can using proven channel management techniques— and progressive strategies that adapt them to marketplace realities— help your company meet its goals? Yes! It’s all a matter of building and managing stronger working relationships with your channel pertners. Learn how to successfully navigate channel management decision making in today's dynamic environment.
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Effective Team Building for Managers |
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Category: MANUFACTURING/OPERATIONS In today’s business world teamwork is an important part of organizational life. Companies are continuously looking for effective team leaders who know how to motivate people, build consensus, overcome roadblocks and make appropriate decisions
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From Management to Leadership™ 2 days |
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Category: GENERAL MGMT - Leadership Skills Are you ready for the next level in your management effectiveness? This is some of the most comprehensive training available for new or existing managers. Learn to run meetings, do performance reviews, delegate, build a team vision statement, set appropriate boundaries, etc… The learning is real and the feedback is priceless. ©2006 carlosraposo . All rights reserved
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High Performance Channel Management |
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Category: SALES/CUSTOMER SERVICE - Sales Management “Open the window” into partner sales activities to gain a greater level of control and drive more business.
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High Performance Sales Management |
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Category: SALES/CUSTOMER SERVICE - Sales Management Achieve sustainable, measurable performance improvement. Learn tactical and easy to implement processes to effectively manage and coach sales people.
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How to Become a More Effective Supervisor |
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Category: GENERAL MGMT - Supervisory Skills This seminar is no longer available
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How to Work Most Effectively with Your Boss Onsite Training |
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Category: GENERAL MGMT - Interpersonal Skills Capitalize on combined strength for increased productivity.
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Category: MANUFACTURING/OPERATIONS This workshop leads the students through the steps in implementing an SPC program in their company. Students are encouraged to bring examples of their process to class to use for the exercises.
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Leading Effective Meetings Onsite Training |
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Category: PLANNING - Meetings / Events Make your meetings so successful that your attendees will look forward to the next one!
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Management Skills: Leading as a Manager |
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Category: GENERAL MGMT - People Management In this highly-interactive workshop, learn the tools and techniques to help you and your organization build effective business networks and develop capacity to meet emergent customer needs.
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Category: MANUFACTURING/OPERATIONS This course discusses the three basic types of change, why people resist change, how to inform teammates of changes and strategies for dealing with change even under unfavorable conditions.
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Performance Management Minimizing Stress Maximizing Effectiveness Onsite Training |
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Category: GENERAL MGMT - Time/Stress Management This seminar gives you the time-tested roadmap for developing and reviewing performance that aligns with rapidly changing priorities and organizational goals to help you stay focused and move your team forward.
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Planning and Managing Kaizen |
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Category: MANUFACTURING/OPERATIONS This one day workshop leads the students through the steps understanding, developing, and managing a program of continuous improvement.
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Project Performance Management Workshop: Time, Cost & Budget Onsite Training |
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Category: PROJECT MANAGEMENT Get the nuts and bolts know-how to take a project from plan to close.
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Project Scope and Requirements Management Onsite Training |
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Category: PROJECT MANAGEMENT During this seminar you will learn what constitutes the need for a project and how to formulate present and control the project scope.
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Stress Resiliency & Work/Life Balance Achievement |
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Category: GENERAL MGMT - Time/Stress Management Stress is a universal and naturally occurring phenomenon in humans. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are frequent symptoms of chronic stress that adversely affect us personally, professionally, and physically. Stress often causes ‘burnout,’ pushing people out of their jobs in search of more satisfying work. The key to safeguarding employees from this kind of psychological depletion lies in identifying roadblocks to success, finding positions that fit their interests, and rekindling the motivation to succeed. ©2006 carlosraposo. All rights reserved.
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Supporting Multiple Bosses: A Course for Administrative Professionals Onsite Training |
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Category: ADMINISTRATIVE PROFESSIONALS Do you have multiple bosses with different agendas, priorities, styles and expectations—all competing simultaneously for your attention and your time?
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Category: MANUFACTURING/OPERATIONS This course is a practical program for first and second level technical managers who are responsible for supervision of engineers, scientists, and support personnel.
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Time Management Workshop OnSite Training |
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Category: GENERAL MGMT Learn how to plan and prioritize more effectively while managing interruptions and distractions.
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Category: MANUFACTURING/OPERATIONS This two day workshop leads the students through the eight steps in planning, Mapping, and Sustaining Lean Improvements
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Win! How to Engage and Energize Your Employees Onsite Training |
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Category: GENERAL MGMT - Power/Persuasion Influence This seminar will give you practical strategies to get more out of every employee by creating excitement and engagement that lead to greater motivation and productivity.
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2013 Pain Management Services - Stay in the Know |
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Category: Healthcare - Coding billing Our specialty coding update seminar will highlight 2013 Pain Management coding changes.
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2274 Managing a Microsoft Windows Server 2003 Environment |
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Category: COMPUTERS / IT This course provides students with the knowledge and skills to manage accounts and resources in a Microsoft® Windows® Server 2003 environment and is intended for systems administrator and systems engineer responsible for managing accounts and resources.
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2287 Managing Your Infrastructure Using Microsoft Operations Manager 2005 |
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Category: COMPUTERS / IT In this course, students learn to install and manage Microsoft Operations Manager 2005.
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2439 Scripting Using Microsoft Windows Management Instrumentation |
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Category: COMPUTERS / IT The goal of this course is to teach Microsoft Windows 2000 operating system administrators how to develop Microsoft Visual Basic® Script-based scripts that use the resources of Windows Management Instrumentation (WMI).
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25 KPI's Every Manager Should Know |
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Category: GENERAL MGMT Using KEY PERFORMANCE INDICATORS to Drive Your Department’s Performance, Make Better Business Decisions, and Improve Processes
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2731 Deploying and Managing Microsoft Identity Integration Server 2003 |
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Category: COMPUTERS / IT This course provides students with an understanding of how Microsoft Identity Integration Server 2003 can be used to synchronize identity data across multiple sources according to business rules.
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2732 Planning, Deploying, and Managing an Enterprise Project Management Solution |
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Category: PROJECT MANAGEMENT This course is to provide systems engineers with the knowledge and skills necessary to effectively plan, deploy, and manage a Microsoft® Office Project Server 2003 solution.
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2824 Deploying and Managing Microsoft Internet Security and Acceleration Server 2004 |
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Category: COMPUTERS / IT This course provides students with the knowledge and skills to deploy and manage Microsoft Internet Security and Acceleration (ISA) Server 2004 as part of a larger security infrastructure. The course introduces security concepts unique to ISA Server 2004.
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5131 Designing, Deploying, and Managing a Network Solution for a Small and Medium-Sized Business |
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Category: COMPUTERS / IT This course provides students with the knowledge and skills to prepare for exam 70-282, Designing, Deploying, and Managing a Network Solution for a Small and Medium-Sized Business.
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5927 Microsoft Office Project 2007 Managing Projects |
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Category: COMPUTERS / IT This course provides students with the knowledge and skills to build, maintain, and control well-formed project plans.
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6 Hr Virtual Seminar on Operations Risk - Active Management and Compliance |
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Category: Compliance-Regulation This course provides a systematic approach covering the fundamentals needed to manage operational risks and operations risk management (ORM) compliance in banks and financial institutions. Based on the three-core approach to operational risk management, it expands into critical issues such as risk analysis, risk appetite, probability, impact, and risk mitigation processes.
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6402 First Look: Getting Started with Branch Office Management in Windows Server® 2008 (Beta 3) |
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Category: COMPUTERS / IT This 90 minute clinic provides in-depth knowledge on the following Windows Server 2008 Branch Office functionality:• Branch Office Server Deployment and Administration • Branch Office Security
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6403 First Look: Getting Started with Branch Office Management in Windows Server® 2008 (Beta 3) Hands-On Lab |
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Category: COMPUTERS / IT This is a companion lab for First Look Clinic 6402A : First Look: Getting Started with Branch Office Management in Windows Server 2008 (Beta 3).This 90 minute lab provides hands-on experience with the following Windows Server 2008 Branch Office functionality:• Branch Office Server Deployment and Administration • Branch Office Security
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6408 First Look: Getting Started with Server Management in Windows Server® 2008 (Beta 3) |
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Category: COMPUTERS / IT This 90 minute clinic provides in-depth knowledge on the following Windows Server 2008 Server Management functionality:• Server Manager Overview • Server Core Installation • Windows PowerShell • Windows Remote Management
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6409 First Look: Getting Started with Server Management in Windows Server® 2008 (Beta 3) Hands-On Lab |
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Category: COMPUTERS / IT This is a companion lab for First Look Clinic 6408A: First Look: Getting Started with Server Management in Windows Server 2008 (Beta 3).This 90 minute lab provides hands on experience with the following Windows Server 2008 Server Management functionality:• Server Manager Overview • Server Core Installation • Windows PowerShell • Windows Remote Management
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7 Keys to Exceptional Personal Productivity |
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Category: PERSONAL DEVELOPMENT You’ve heard it before: the key is to work smarter, not harder. You’ll learn how at this extraordinary seminar that will send your productivity skyrocketing!
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A Crash Course for the First-Time Manager or Supervisor |
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Category: GENERAL MGMT - Supervisory Skills Effectively communicate, delegate, and manage priorities to achieve management success
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A Risk Management Program that Delivers Performance |
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Category: FINANCE/INVESTING - Risk Management Norman Marks, an Honorary Fellow of the Institute of Risk Management, will share his view that our perception and practice of risk management must undergo a radical shift if it is to be effective.
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A Supervisor's Guide to Managing Team Productivity and Priorities |
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Category: GENERAL MGMT This workshop is designed to help you and your group communicate and collaborate more productively and efficiently, saving you and your organization time and money.
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A+ PHR/SPHR Certification Review Program |
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Category: HR MGMT This intensive review program was designed to provide Human Resources professionals all the relevant information in order to be fully prepared for the PHR or SPHR Certification Exam.
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A+ PHR/SPHR/PHRca Certification Review Program |
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Category: HR MGMT This intensive review program was designed to provide Human Resources professionals all the relevant information in order to be fully prepared for the PHR or SPHR Certification Exam.
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Accounts Payable Best Practices: One and a Half Day In-Person Seminar |
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Category: Compliance-Regulation This inter-active session will be filled with real-life examples and attendees will have the opportunity to not only interact with other attendees but see how they’d treat different delicate situations.
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Achieving Leadership Success |
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Category: GENERAL MGMT Learn comprehensive management and development skills to build a cohesive and collaborative team
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Achieving Leadership Success Through PEOPLE |
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Category: GENERAL MGMT - Leadership Skills Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.
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Advanced Coaching Certificate featuring the Coaching Skills Lab |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Improve your credibility as a coach, benefit from a deeper understanding of the strategies necessary to catalyze strategic behavioral change in leaders, and increase your confidence in your ability to coach every level of the organization, including senior leaders.
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Advanced IT Project Management |
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Category: COMPUTERS / IT - Management Advanced IT Project Management
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Advanced Project Management |
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Category: GENERAL MGMT - Leadership Skills It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.This workshop presumes that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.
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Advanced Project Scheduling |
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Category: PROJECT MANAGEMENT Advanced Project Scheduling
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Advanced Risk Management Seminar – Maximising Value from Your Organization’s Investment in Risk Management |
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Category: Compliance-Regulation This master class will provide attendees with advanced knowledge and the opportunity to share experiences to strengthen their ability to shoulder the ever increasing responsibilities imposed on them by a growing range of stakeholders.
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Advanced Sales Management |
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Category: SALES/CUSTOMER SERVICE - Sales Management This sales manager training helps you better handle the ups and downs in your business—and ensure your team's success!
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Advanced Trust Drafting Strategies |
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Category: LAW Our experienced attorney faculty will share their approaches to funding and planning for clients' specific goals and discuss troubleshooting tactics for common drafting problems.
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AEG's Coaching and Delegation Skills |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results.
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Aerospace Program Management - It's More than Scheduling and Delivery |
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Category: Compliance-Regulation Effective and efficient management of today's complex and integrated programs requires both the refinement of interpersonal and basic leadership skills as well as the application of appropriate technologies and tools.
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Agile Development and Earned Value Management for Government Programs |
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Category: PROJECT MANAGEMENT A Program Management One-Day Training Workshop
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AMA Business Boot Camp: Management and Leadership Essentials |
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Category: GENERAL MGMT Get a quick, intensive drill in the skills every manager needs
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Category: EXECUTIVE EDUCATION An intensive, week-long learning experience that gives you a thorough grounding in the essential elements of a high-level MBA program.
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AMA’s Comprehensive Project Management Workshop |
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Category: PROJECT MANAGEMENT Boost PM expertise and map a course for PMP® certification in just five days.
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AMA’s PMP Exam Prep Express |
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Category: PROJECT MANAGEMENT Ace the Project Management Professional certification exam. Guaranteed! (see course description)
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AMA's Leading with Emotional Intelligence |
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Category: GENERAL MGMT - Leadership Skills Improve your emotional intelligence skills to recognize and positively manage emotions in yourself, in others and in groups!
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Analysis and Design of Business Processes |
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Category: BUSINESS Analysis and Design of Business Processes
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Anger Management Specialist-I Certification |
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Category: PERSONAL DEVELOPMENT This Seminar is approved by the National Anger Management Association (NAMA) and fulfills all the basic content and supervision requirements for Anger Management Specialist-I Certification
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Anger Management Workshop |
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Category: PERSONAL DEVELOPMENT
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Applying ISO14971 / IEC62304 / IEC62366-1 - A Practical Guide On How To Implement Risk Management |
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Category: Compliance-Regulation Risk management is a mandatory and necessary process during the entire device life. Not only will it help to design and maintain devices efficiently, but it also ensures that the device will be as safe as possible and prevents harms to patients, users, and the environment.
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Architecting, Designing and Managing a Process-Centric Organization |
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Category: BUSINESS Architecting, Designing and Managing a Process-Centric Organization
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Assertive Communication Skills |
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Category: GENERAL MGMT - Assertiveness Training Most of us have spent considerable time and expense developing our technical skills. Our interpersonal skills, however, are sometimes overlooked.
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Assertiveness Skills for Managers and Supervisors |
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Category: GENERAL MGMT - Assertiveness Training Assertiveness Skills for Managers & Supervisors is a powerful one-day seminar designed to provide you with the communication essentials you need to manage with greater confidence and authority.
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Assertiveness Training for Managers |
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Category: GENERAL MGMT - Assertiveness Training Interact more effectively with people throughout your organization!
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Assertiveness Training for Managers |
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Category: GENERAL MGMT - Assertiveness Training Assertiveness is the only Win-Win style and is the style required for effective teamwork! This 2-day seminar teaches what to do and how to do it to build rapport, trust, loyalty and collaborative relationships.
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Assertiveness Training for Women in Business |
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Category: WOMEN - Professional Strengthen your leadership ability and image by learning essential assertiveness skills for women.
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Asset Positioning and Wealth Transfer for Business Owners |
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Category: BUSINESS Augment your estate planning practice with the latest techniques for developing flexible and comprehensive transfer plans for your clients' closely-held businesses and vacation homes.
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Attitude Training Workshop - Developing a Positive Mental Attitude |
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Category: GENERAL MGMT - Time/Stress Management Learn how to maintain a positive mental attitude through life’s ups and downs. In a few short hours you will learn the attitude management skills that escape most people. You will walk away with the ability to impact your state of mind instantly.
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Attorney's Guide to Managing Clients |
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Category: LAW This practical guide gathers the wisdom of years of legal practice and combines it with the latest legal tech to offer you a set of easy, actionable tools to manage clients and keep the case on track.
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Balancing Work and Family Life |
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Category: GENERAL MGMT - Time/Stress Management Are you frustrated by a lack of time to do the things you want? Many people are having a hard time balancing work and family responsibilities.
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Basel III, IV and Beyond - Effective Risk Data Management and Reporting |
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Category: FINANCE/INVESTING - Risk Management This training program will cover the most significant standards and guidelines issued by the Basel Committee on Banking Supervision and discuss the most effective strategies for their implementation.
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Basic Accounting Skills for the Business Professional |
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Category: ACCOUNTING - Fundamentals Critical information for every non-financial professional
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Basic Business Management: Boot Camp for Business Owners |
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Category: BUSINESS Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future.The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a corporation, or set up an operation that meets a need for very particular type of customer, there is a tremendous amount of information that you need to know and to apply.This three-day course provides essential learning for new business owners, whether the business is just in the idea stage or you have already begun and need to fill in the gaps.
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Be the Manager Your Employees Want to Follow |
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Category: GENERAL MGMT Take one day to boost your employee engagement, inspire loyalty, improve productivity and prevent your top talent from walking out the door.
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Becoming a Data Driven Manager |
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Category: GENERAL MGMT Becoming a Data Driven Manager
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Becoming Management Material |
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Category: GENERAL MGMT - Leadership Skills This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.
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Category: ORGANIZATIONAL DEVELOPMENT In this 1 day workshop (including companion cd) you will dramatically alter your work habits -- leaving you more productive, effective and satisfied with your work.
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Best Practices and Trends in Vendor Management |
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Category: PURCHASING -Vendor Relations Learn the best-practices and trends in vendor management
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Best Practices for the Multi-Project Manager |
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Category: PROJECT MANAGEMENT Put the best concepts, tools and techniques available for multi-project management—to work for you!
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Best Practices in Succession Management |
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Category: EXECUTIVE EDUCATION Learn how to implement the correct succession plan for your organization to achieve breakthrough success
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Biopharmaceutical Test Method, Methods from Cradle to Grave - Technical, Regulatory & Business Considerations |
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Category: Compliance-Regulation In this two day workshop conference you'll learn about how analytical methods impact various activities, best practices, and needs versus nice to have items.
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Body Language Basics For Managers: How to Read Your Employees' Nonverbal Signals |
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Category: GENERAL MGMT Body Language Basics For Managers: How to Read Your Employees' Nonverbal Signals
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BSA/AML/OFAC Risk Assessments - Are You Doing Them Correctly |
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Category: Compliance-Regulation This Bank Secrecy Act risk assessment seminar will highlight BSA best practices that are being acknowledged and recognized by regulators and examiners and will discuss each risk assessment area.
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Building High Performance Teams Training |
Building Performance and Productivity Through Employee Engagement |
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Category: GENERAL MGMT A one-day seminar for managers and supervisors
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Business Leadership: Becoming Management Material |
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Category: GENERAL MGMT - Leadership Skills This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.
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Business Process Management |
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Category: Process mapping Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.This course will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.
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Case Management Boot Camp: Best Practice Strategies For Success |
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Category: Compliance-Regulation The program will start with an overview of the state of the art in case management today, how we got here, and where we are going in the future. We will discuss what utilization management and transitional planning really mean under the new CMS rules.
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Case Management Boot Camp: Strategies for Success in the Acute Care Setting and Beyond! |
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Category: Compliance-Regulation This program will provide you with the latest and most up-to-date topics and information that you will need to be at the top of your game and produce the best outcomes for you, your patients and your organization.
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Certificate in Applied Project Management (Project Management Evening Certificate Program) |
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Category: PROJECT MANAGEMENT Certificate in Applied Project Management (Project Management Evening Certificate Program)
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Certified Professional in Management Exam Prep Course |
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Category: GENERAL MGMT Attain and master essential core skills associated with successful business management
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Change Leadership: How Leaders Drive Organizational Change |
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Category: GENERAL MGMT - Conflict/Change Management Learn how to lead change for results and move from change management to change leadership
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Change Management Training |
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Category: PROJECT MANAGEMENT This course will help you to develop the skills and the knowledge required to promote the use and implementation of innovative work practices to effect and manage changes
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Change Management Workshop OnSite Training |
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Category: GENERAL MGMT In this 1-day workshop, you’ll learn practical tools that will enable you to build trust and commitment and achieve positive results through change initiatives.
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Cisco® Call Manager Basic Administration |
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Category: COMPUTERS / IT This course provides the foundation of a Cisco IP Telephony network solution. This course is designed to provide the level one (on-site) support staff the skills needed to add, move, and change IP Telephony devices using Cisco Call Manager
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Clinical Data Management (FDA E6 GCP Guidelines): 2-Day In-Person Seminar |
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Category: LAW - Medical This seminar is based on FDA E6 GCP Guidelines which are the basis of effective data quality management. Even if your research is not FDA regulated, the information you learn in this course will help to ensure a robust data collection and management plan.
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling It’s happened again. Your low performing employee failed to meet quota this month, even after you counseled him/her about the importance of meeting goals. A company is only as good as its employees. Learn an easy-to-understand coaching and mentoring model that will help you to motivate employees to move beyond their normal level and achieve goals.
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Coaching and Counseling for Outstanding Job Performance |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Enhance the potential of every employee to become more effective, productive and committed.
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.
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Coaching and Mentoring Skills for Leadership Success |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Nowadays, you simply can't afford to rely on mere supervisory skills to be an effective leader. To achieve phenomenal leadership results, you MUST become an effective COACH and MENTOR. This intensive workshop shows you how!
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Coaching and Mentoring Training |
Coaching and Teambuilding Skills for Managers and Supervisors |
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Category: GENERAL MGMT - Team Building/Manging Teams How to inspire commitment, teamwork and cooperation
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Coaching for Business Leaders |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Leaders, directors, and managers who want to drive results through targeted coaching choose the new Coaching Certificate for Business Leaders. As a participant, build trusting partnerships and maximize the growth potential of your direct reports. Apply strategies and tools to accelerate the development of your staff while pursuing organizational goals. Foster change, empower others, drive results and champion learning through coaching.
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Coaching for High Performance |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling How to better coach your employees to a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
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Coaching from a Distance: Developing Your Team When You Can't be Face to Face |
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Category: GENERAL MGMT Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules.
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Coaching Skills to Build Peak Performance |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Learn how to give both positive & negative feedback skillfully, facilitate problem solving discussions, help employees be their best by coaching, and how to get problem behavior changed.
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Coaching: A Strategic Tool for Effective Leadership |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Get skills for coaching employees to improve the effectiveness of individuals and teams!
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Category: GENERAL MGMT - Leadership Skills Putting Creativity to Productive Use
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Collaborative Leadership Skills for Managers |
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Category: GENERAL MGMT - Leadership Skills This seminar shows you how to be the kind of manager who inspires optimal performance from team members and helps bring out their strongest talents to achieve results.
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Commercializing New Products and Services — Rapidity and Results |
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Category: BUSINESS Commercializing New Products Services Results
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Common Compliance Issues in a Quality Control Laboratory - Data Integrity, Out of Specifications (OOS), Corrective and Preventive Actions (CAPA) |
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Category: Compliance-Regulation This seminar will be taught by Former Deputy Director and the Lab Chief in the Division of Biological Standards and Quality Control, FDA/CBER.
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Communicating With Tact, Diplomacy and Professionalism |
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Category: COMMUNICATIONS - Speaking/Presentation Skills Build powerful speaking, writing and interpersonal skills
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Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals |
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Category: GENERAL MGMT - Interpersonal Skills To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
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Communication Skills for Effective Teamwork |
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Category: COMMUNICATIONS For a group to become a successful and productive team they must have a variety of effective communication and interpersonal skills! This
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Communication Strategies (presented in partnership with H. Harvell Consultants) |
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Category: COMMUNICATIONS Communication influences all aspects of your daily life-from interaction with the stranger on the street, to workplace, spouse, friends, etc. This course will help you understand different communication techniques and how to use them most effectively.
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Compliance Risk Management in Medical Devices, Pharmaceuticals, and Combination Products |
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Category: Compliance-Regulation Effective risk management is the hallmark of a successful corporation. Increasingly, it is also the hallmark of a compliant corporation.
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Conducting Effective Performance Reviews |
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Category: GENERAL MGMT - People Management Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
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Conflict Management Workshop |
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Category: GENERAL MGMT In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.
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Confronting the Tough Stuff: Management Skills for Supervisors |
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Category: GENERAL MGMT - People Management Effectively manage timely “real-life” challenges to increase your value and effectiveness.
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Connecting as a Leader: Communicating for Impact |
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Category: COMMUNICATIONS - Communicating With Clarity A new blended learning offeringThis accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business results. This unique format combines face-to-face and online learning for the optimal learning experience.
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Controlling Chaos and Thriving Under Pressure |
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Category: GENERAL MGMT Join us and discover how to meet all of your work and home commitments with less stress and more enjoyment.
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Controlling Project Risks and Costs, also known as, Managing Project Risks and Costs Learn To Stay Within Budget While Responding To Unplanned Events A Two-Day Seminar |
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Category: ACCOUNTING Create a Cost Management Plan, Analyze Risks Qualitatively and Quantitatively, Measure Schedule and Cost Performance
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Corrective and Preventative Action Topics: Investigation Phase, Action Phase and Verification of Effectiveness Phase |
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Category: Compliance-Regulation While the focus of this workshop is toward the medical device and pharmaceutical industries, the problem solving methodologies outlined in this course are not limited to CAPA projects. While general CAPA language will be utilized in the course, the methodologies described in this workshop are universal to solving problems across most industries.
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Crash Course for New Managers |
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Category: GENERAL MGMT Crash Course for New Managers
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Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals |
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Category: GENERAL MGMT - Leadership Skills Build and support a more positive and productive workplace climate.
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Create Effective Employee Development Plans |
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Category: GENERAL MGMT Implement employee development plans that enhance strengths, decrease inefficiencies and yield successful results.
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Creating a Top-Notch Talent Management Program |
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Category: GENERAL MGMT Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This course will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help you support and grow your organization by teaching you how to apply the most current research and adapt your organization to the ever-changing marketplaces.
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Creating And Implementing Effective Internal Controls |
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Category: ACCOUNTING If you could use better and faster ways to put into place the internal controls so necessary to your organization's financial strength and success, this workshop can show you how.
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Category: GENERAL MGMT - Leadership Skills Motivate and re-energize your team by developing an environment of creativity and collaboration
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Creative Leadership and Managing an Innovative Team |
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Category: GENERAL MGMT Open the door to fresh problem solving and new ideas to make your organization ready for tomorrow
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Creative Leadership Skills for Today's Manager, Supervisor, or Team Leader |
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Category: GENERAL MGMT Join us for this one-day workshop and gain the leadership skills that will stimulate your thinking and ignite your passion, leading to an unquenchable can-do attitude throughout your department.
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Credit Risks and Risk Mitigation Techniques: 2-Day In-person Seminar |
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Category: FINANCE/INVESTING Review the categories of credit risk incurred when selling to customers inside the U.S. and the additional risks involved when selling overseas and then learn how various tools are designed to manage these risks.
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Critical Vendor Risk Management |
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Category: Compliance-Regulation This is a fast-paced, highly interactive workshop where attendees will develop a risk profile and risk management strategy using one of their own current or future vendors of choice.
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Criticism & Discipline Skills for Managers and Supervisors |
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Category: GENERAL MGMT - People Management Learn proven techniques for managing difficult employees — without incurring resentment, making enemies, or destroying relationships
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Cross-Cultural Communications: Understanding Cultural Differences |
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Category: HR MGMT - EEO/Employee Rights/Culture Awareness Each of us comes into the world of work with features and ways of behaving that are the products of our cultural differences. Others find cultural differences awaken feelings of discomfort, uncertainty, and fear.
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CTX-1327AI Citrix Password Manager 4.5: Administration |
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Category: COMPUTERS / IT This course introduces administrators and IT professionals to Citrix Password Manager 4.5 and prepares them to install, administer and support the product.
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Culture of Connection: Boost Employee Engagement, Productivity and Innovation |
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Category: GENERAL MGMT Culture of Connection: Boost Employee Engagement, Productivity and Innovation
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Cyber Security Incident Response Program (CSIRT) and Plans |
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Category: Compliance-Regulation This seminar will help you to establish Key Performance Indicators (KPI) to determine if your Information Systems Incident Response program meets business objectives and operational metrics for ongoing process improvement.
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Dale Carnegie Leadership Training For Managers |
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Category: GENERAL MGMT Develop the skills and habits that make outstanding leaders. Understand the difference between good management and good leadership. Become skilled in managing your resources, processes, and leading your people to new heights.
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Dale Carnegie Sales Advantage |
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Category: SALES/CUSTOMER SERVICE - Sales Separate yourself from your competition. By using a consultative sale process, you and your prospects will move in the same direction. Through weekly reinforcement of each sales step, you will position yourself as a trusted resource to your clients.
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Dale Carnegie Training Leadership Advantage |
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Category: GENERAL MGMT - Leadership Skills Develop the skills and habits that make outstanding leaders. This highly intensive and focused program highlights the elements of good leadership. You will become skilled in managing your resources, processes, and leading your people to new heights.
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Dale Carnegie's How to Coach Employees to Maximum Achievement |
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Category: BUSINESS This one-day seminar from Dale Carnegie Training gives you the skills you need to help each employee become as successful as possible, discover abilities they didn't think they had and raise the bar on performance. Even problem employees will respond positively to these performance feedback techniques.
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Dale Carnegie's Step up to Leadership |
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Category: GENERAL MGMT - Ethics Learn how to stop pushing employees to get the job done and start pulling them to peak performance.
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Dealing with Difficult People |
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Category: GENERAL MGMT - Interpersonal Skills How to Communicate with Tact and Skill
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Dealing With Difficult People in the Workplace |
Decision Making: Getting It Right OnSite Training |
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Category: GENERAL MGMT Throughout this interactive session, your employees will consider current business issues and practice applying skills to achieve clarity and decisiveness.
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Category: GENERAL MGMT - Delegating This fast-paced, intensive one-day seminar gives you real-world practice in This fast-paced, intensive one-day seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff and build morale.
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Delegation: The Art of Delegating Effectively |
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Category: GENERAL MGMT - Delegating Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one day workshop will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.
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Delivering Constructive Criticism Training |
Design and Implement Leadership Development Systems |
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Category: HR MGMT Through our hands-on approach, learn how to design and implement the critical elements of a leadership development system that integrates career planning,
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Design History Files, Device Master Records and Quality Management System for Medical Device Company - Principles of Lean Documents and Lean Configuration |
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Category: Compliance-Regulation During this seminar, the Theory of Lean Documents and its corollary applied to lean configuration will be applied in order to construct, write, and configure the types of documents and records necessary for medical device design and manufacturing.
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Designing and Implementing Succession Management Systems |
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Category: HR MGMT Through Linkage's practical hands-on approach, learn about critical decision points and conditions for implementing an effective succession management system.
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Designing and Sustaining New and Existing Product Stability Testing Program |
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Category: Compliance-Regulation This seminar will provide a great resource to Pharmaceutical, Biotechnology, Diagnostics, Cell Therapy, Drugs, Biologics, OTC, Radio-pharmaceutical.
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Develop a Sustainable Mentoring System |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Learn how to build, develop, and sustain a mentoring system that delivers maximum results for both individuals and organizations
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Developing Emotional Intelligence |
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Category: PERSONAL DEVELOPMENT Learn how to interact, communicate, and collaborate successfully with all types of people
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Developing Executive Leadership |
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Category: EXECUTIVE EDUCATION Deepen your self-awareness with executive leadership training and empower your staff to improve performance!
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Developing Trust & Respect in the Workplace |
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Category: PERSONAL DEVELOPMENT Without Respect, Work Environments Break Down!
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Developing Your Emotional Intelligence |
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Category: PERSONAL DEVELOPMENT This intensive two-day program applies proven-inaction techniques and peer interaction to help you harness the power of your emotional intelligence.
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Developing Your Emotional Intelligence |
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Category: PERSONAL DEVELOPMENT The Key to Working More Effectively With All Types of People
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DISC Assessment Training For Managers |
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Category: GENERAL MGMT DISC is a behavioral assessment tool that provides a comprehensive model for understanding your management style.
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Diversity Training: Celebrating Diversity in the Workplace |
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Category: HR MGMT - EEO/Employee Rights/Culture Awareness More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This one-day workshop will give you ways to celebrate diversity in the workplace while bringing individuals together.
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Doing It All: How to Stay Focused and Engaged |
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Category: PERSONAL DEVELOPMENT Develop self-direction skills to maximize your productivity regardless of distractions.
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Double Your Productivity Reduce Your Stress and Balance Your Life |
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Category: PERSONAL DEVELOPMENT This presentation delivers a fresh, practical everyday approach that will help you to accomplish more in less time and with less stress.
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Drafting Effective Estate Plans |
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Category: LAW - Elder Law / Estate Planning Attend this basic-level seminar to gain insight into the fundamentals of preparing estate planning documents, including wills, trusts, and ancillary documents.
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Effective Business Writing |
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Category: COMPUTERS / IT This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
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Effective Communication Skills for Managing Conflict and Confrontation |
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Category: COMMUNICATIONS Control, confidence, and composure in even the most highly charged situations
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Effective Communication Skills: The Understanding of Meaning |
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Category: COMMUNICATIONS - Communicating With Clarity Communications serves four major functions within a group or organization: control, motivation, emotional expression, and information. For many employees, their work group is a primary source for social interaction.
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Effective Executive Speaking |
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Category: EXECUTIVE EDUCATION Speak, present and communicate with poise, power and persuasion.
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Effective Project Leadership |
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Category: PROJECT MANAGEMENT Effective Project Leadership
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Effective Risk Management Strategies for the Department and the Enterprise |
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Category: Compliance-Regulation Attendees will learn effective risk management strategies and techniques that can be applied to departmental risk initiatives as well as a broad enterprise risk management strategy.
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Effective Strategy Execution |
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Category: BUSINESS Join us for this two hour event to explore the key aspects of strategy execution that separate high performance organizations from the rest.
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Effective Technical Writing |
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Category: COMMUNICATIONS - Writing Skills Improve your technical writing—without compromising your technical message!
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Effective Time Management |
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Category: COMPUTERS / IT In this course, students will practice techniques that will help them achieve more effective use of their time so that they can direct their energy towards the activities that will further their professional and personal goals.
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Effective Time Management |
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Category: COMMUNICATIONS In this course, you will practice techniques that will help you achieve more effective use of your time so that you can direct your energy towards the activities that will further your professional and personal goals.
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Effective Time Management Using Outlook Training |
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Category: GENERAL MGMT - Time/Stress Management
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Effective Use of Custody Evaluations in Divorce |
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Category: LAW - Divorce This interdisciplinary full-day event gives you an opportunity to hear what evaluators themselves look for, and maximize your chances of a favorable evaluation.
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Effective vs. Defective Asset Protection Tools |
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Category: LAW - Asset Protection Get an objective analysis of the reliable techniques from experienced attorney faculty. Help your clients increase and shield their wealth from creditors
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Effectively Communicating in The Moment |
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Category: COMMUNICATIONS You’ll learn strategies for managing emotional and physiological responses, along with mental templates to guide and frame your responses.
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Electrical Safety for Management, Planning & Supervision |
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Category: INDUSTRIAL TRAINING A 1-day course for those responsible for the activities of their workers. Learn what the new 2009 NFPA 70E Standard requires for compliance. Find out how to keep workers safe & equipment from being damaged
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Emotional Intelligence at Work |
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Category: GENERAL MGMT - Leadership Skills This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations
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Category: GENERAL MGMT - People Management An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.
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Employment Law 101 for Managers and Supervisors |
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Category: EMPLOYMENT LAW - General Employment Law Join your fellow managers at this dynamic one-day personnel law seminar designed for the everyday manager and supervisor. You’ll discover your important role in complying with critical employment laws and gain practical guidelines for legally managing your employees. This seminar is simply the best, most painless way to get the significant personnel law knowledge you need as a manager or supervisor today!
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Employment Laws Certificate Program for HR Professionals, Managers and Supervisors - 2 Days in person Seminar |
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Category: Compliance-Regulation This training contains everything our Managers and Supervisors need to know to succeed and to protect our organizations by complying with Employment Laws by doing the right thing from a moral, ethical and legal way.
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Enhancing Your Management Skills: How to Gain Alignment, Build Motivation, and Drive Committed Action |
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Category: GENERAL MGMT In this accelerated program, learn the critical success factors for driving results through goal alignment, coaching for performance, building trust, and driving committed action through stronger leadership.
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Essential Communication and Writing Skills for Supervisors and Managers |
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Category: COMMUNICATIONS Learn how to connect confident speaking skills with effective writing skills to powerfully convey your ideas in any business situation
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Essential Law Practice Management |
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Category: LAW Gain the experience of years' worth of trial and error with this concise guide to managing your legal practice.
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Essential Management Skills for Introverts |
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Category: GENERAL MGMT Essential Management Skills for Introverts
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Essential Skills Crash Course for the HR Professional: 3-Day Certification Program |
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Category: Compliance-Regulation We will begin with understanding how to leverage your power, influence, and persuasion. We define power as the potential to allocate resources and to make and enforce decisions.
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Essentials of Project Management for the Non Project Manager |
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Category: PROJECT MANAGEMENT Learn and apply basic elements of PM to your job to support project success.
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Excelling as a Highly Effective Team Leader |
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Category: GENERAL MGMT - Team Building/Manging Teams How to build, lead and sustain peak-performance teams
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Excelling as a Manager or Supervisor |
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Category: GENERAL MGMT - People Management Learn the skills you need to be a top-notch supervisor.
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Exceptional Management Skills Workshop |
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Category: GENERAL MGMT - Team Building/Manging Teams Participants will learn to lead, coach and be an integral part of their work team. Strategic tools for improving team effectiveness are learned and practiced in this hands-on workshop.
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Category: GENERAL MGMT Managing change is difficult. This workshop equips you with simple, powerful tools for evaluating the initiative and guiding your organization through it. You'll learn strategies to overcome resistance, gain commitment, and get results.
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Category: GENERAL MGMT - Leadership Skills Facilitation is often referred to as the new cornerstone of management philosophy. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that you can use to facilitate meetings.
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Category: ACCOUNTING Facilitation is often referred to as the new cornerstone of management philosophy. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that you can use to facilitate meetings.
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Facilities Management - A 2-Day Comprehensive Course |
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Category: MANUFACTURING/OPERATIONS - Facilities Mgmt A two-day comprehensive course that will teach you the techniques used by leading facilities managers to run a safe, cost-effective, and employee-friendly environment.
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Facilities Management: Proven Strategies and Emerging Trends |
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Category: MANUFACTURING/OPERATIONS - Facilities Mgmt This training program is designed to give you no-nonsense facility management techniques, strategies and methods that you can use immediately
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FDA Penalties for Non-Compliance in Pharma - 2017 case studies and Readiness for 2018 |
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Category: Compliance-Regulation This hands-on seminar provides a comprehensive approach to learning how to proactively prevent non-compliance.
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FDA Recalls - Before You Start, and After You Finish |
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Category: Compliance-Regulation The seminar will cover critical performance targets for conducting an effective recall. You will learn how missteps in the recall process become an expensive problem in terms of money and a sloppy corporate image.
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FDA Regulations for Dietary Supplements Manufacturers (21 CFR Part 111, GMP and QMS) |
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Category: Compliance-Regulation This course will show the FDA’s requirements for dietary supplement manufacturing and teach how to implement the concepts in a plant and manage the compliance requirements using the quality management system approach.
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FDA Scrutiny of Purchasing/Supplier Controls |
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Category: Compliance-Regulation Regulatory requirements for medical device companies seem to constantly undergo review and change, with increased emphasis on specific aspects based on recall, error and warning letter trends.
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FDA's Medical Device Software Regulation Strategy |
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Category: Compliance-Regulation This seminar will help those involved in overcoming these commercial and regulatory obstacles. It will highlight the need for firms to remain current with technological tools and strategy to remain competitive, and ideally, outside FDA’s regulatory radar.
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Financial Life Cycle of Clinical Research Studies: Best Practice Approaches - 2-Day In-Person Seminar |
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Category: Compliance-Regulation In the age of technology, many organizations struggle with incorporating federal and billing regulations with electronic systems. This seminar takes the participants through the clinical research financial life cycle. We will focus on the financial feasibility of considering a clinical research study to be performed at an organization through incorporating the study into the integrated systems and managing patient and sponsor billing. We will teach the participants about the various types of funding sources and their power to influence a robust budget to support a clinical research study.
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Financial Management: Basic |
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Category: COMPUTERS / IT In this course, students will learn to budget and make sound financial decisions by analyzing financial statements, setting objectives, and monitoring performance.
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Financial Statements for Managers |
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Category: FINANCE/INVESTING If you're baffled by balance sheets or confused by cash flow, then this is the training for you!
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Fundamentals of EU MDR and IVDR – Level 1 |
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Category: Compliance-Regulation This 2 day seminar will go into the specifics of the European Union Medical Device Regulation (EU MDR) and the In Vitro Diagnostic Device Regulation (IVDR), provide case studies and share lessons learned so your organization can benefit from the mistakes of others.
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Fundamentals of Finance and Accounting for Nonfinancial Managers |
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Category: ACCOUNTING - Fundamentals In today's business world, when every manager is held accountable for the bottom line, you have to be finance savvy!
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Fundamentals of Human Resources Management |
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Category: HR MGMT This intensive, hands-on seminar will give you a solid grasp of all aspects of human resources management.
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Fundamentals of Operational Risk Management - from Assessment to Implementation |
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Category: Compliance-Regulation This is an intensive course on Operational Risk Management & Mitigation – from assessing the operational risks to how to implementing a working, viable operational risk management program.
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Fundamentals of Project Management 2-Day |
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Category: PROJECT MANAGEMENT How to successfully orchestrate the people, resources, and tasks it takes to bring any project in on time and within budget
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Fundamentals of Sales Management for the Newly Appointed Sales Manager - Level 1 |
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Category: SALES/CUSTOMER SERVICE - Sales Management You’re starting your sales management job with fewer human and financial resources at your disposal. Time to work smarter.
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Gateway Leadership Certificate Program |
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Category: GENERAL MGMT - Leadership Skills Gateway Leadership Certificate Program
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Gathering & Documenting Requirements: Working with Users and Business Leaders to Get the Right Requirements |
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Category: BUSINESS-Business Analysis This seminar thoroughly covers Requirements Elicitation knowledge area and provides significant coverage of the Requirements Analysis and Documentation and Requirements Communication knowledge areas.
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Generation Gaps at the Workplace |
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Category: GENERAL MGMT Overcoming the generation gap and managing today’s cross generational workplace with its patchwork of varying perspectives and experiences, while helping an organization thrive in today’s competitive marketplace, can present significant challenges. Learn techniques to help you be a better manager or co-worker and effectively deal with generational conflict, and to recruit, retain, and motivate employees of all ages.
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Getting Things Done: A Path to Personal Productivity |
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Category: GENERAL MGMT - Decision-Making/Prioritization This energetic program teaches you a simple thought process that you can immediately apply to current work at hand allowing you to increase your personal productivity.
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Getting Things Done®: Train-The-Trainer Program |
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Category: EDUCATION/TRAINING Learn how to gain a thorough understanding of the five phases of mastering workflow
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Giving Constructive Feedback Training |
Global Supply Chain Management: Best Practices in Import and Export Operations |
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Category: PURCHASING -Vendor Relations This course offers you a comprehensive and contemporary foundation in these issues.
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Goal Setting and Getting Things Done Training |
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Category: Personal Development - Goal Setting
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Green Smarts for Facilities Managers |
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Category: MANUFACTURING/OPERATIONS - Facilities Mgmt A one-day course to help you reap the benefits of going green
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GRIT: What Successful People Have in Common |
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Category: GENERAL MGMT In this one-of-a-kind seminar developed by a Ph.D. in work psychology, you will explore an original approach to developing and applying the mindset and competencies needed to demonstrate GRIT.
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HAZARDOUS WASTE MANAGEMENT 8-HOUR |
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Category: INDUSTRIAL TRAINING This course meets the requirement of the EPA for the initial and/or retraining of all personnel involved in hazardous waste management.
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Highly Effective Management (2-days) |
How Enterprise Risk Management, Sustainability and ROI Work Together |
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Category: GENERAL/ADMINISTRATIVE SERVICES We will explore a practical approach to implementing ERM and will learn which risk framework to adopt for your organization.
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How Managers Become Great Leaders |
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Category: GENERAL MGMT Develop forward-thinking leadership qualities to take you and your team to the next level in this one day seminar
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How to apply ISO 62304 standard in a medical software development project? |
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Category: Compliance-Regulation This course will give an introduction how to develop medical software under the requirements of the ISO 62304 and how to apply these in a medical software development project and how a smart application during the medical software development and in the post market process is possible. Further the risk management of medical software development. In the European Union is the application of the ISO 62304 for medical software mandatory and part of the essential requirements of the medical device regulation
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How to be a Successful Manager as an Introvert |
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Category: GENERAL MGMT This seminar offers you practical techniques to raise your visibility and learn in a supportive environment of peers.
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How To Communicate With Almost Anyone! |
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Category: COMMUNICATIONS Effective communication skills are critical for almost every job and most people can improve their success by learning better communication skills! This
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How to Develop an Effective Enterprise Risk Management Program |
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Category: Compliance-Regulation This course covers all the elements of an effective ERM program designed for a financial services company (banking, insurance and asset management), and meeting regulatory requirements and expectations.
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How to Effectively Lead Virtual Team Meetings |
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Category: GENERAL MGMT How to Effectively Lead Virtual Team Meetings
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How to Effectively Supervise People |
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Category: GENERAL MGMT - Supervisory Skills Practical Skills for Today's Ever-changing, Evermore Complicated Workplaces
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How to Excel at Managing and Supervising People |
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Category: GENERAL MGMT - People Management Innovative ideas and fresh new approaches to supervisory success
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How to Handle Emotionally Charged Situations in the Workplace |
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Category: GENERAL MGMT - Conflict/Change Management Discover practical, proven methods for managing workplace conflict
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How to Implement a Quality Management System According ISO 13485? |
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Category: Compliance-Regulation Attend this seminar to learn medical device quality management standard ISO 13485. It will cover the requirements for the quality management system, how a smart implementation of these requirements in the quality management system is possible and finally how the audit is working.
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How to Implement Effective Internal Controls |
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Category: FINANCE/INVESTING This workshop was designed to give business leaders like you a working blueprint to help establish an effective, efficient internal controls system that is functional, practical, simple to implement, and in complete compliance with all of today’s complex legal guidelines.
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How to Increase Your Productivity Using Microsoft Outlook |
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Category: GENERAL MGMT How to Increase Your Productivity Using Microsoft Outlook
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Category: PERSONAL DEVELOPMENT Get more buy-in with less stress and headaches
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How to Manage & Organize Accounts Payable |
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Category: ACCOUNTING Gain control of your accounts payable process with these powerful strategies, tips, and techniques!
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How to Manage an IT Help Desk |
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Category: COMPUTERS / IT Discover expert strategies to manage IT requests with greater efficiency and cost-effectiveness for higher end-user satisfaction
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How to Manage Employees with Bad Attitudes & Poor People Skills |
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Category: GENERAL MGMT - People Management Attend this eye-opening, results-focused seminar, and you’ll discover insightful solutions for turning around crummy attitudes, practical techniques to quickly and effectively deal with negative behavior, and guidance for helping even the most difficult employees become more productive, satisfied team members.
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How to Manage Off-Site Employees |
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Category: GENERAL MGMT Get the knowledge and know-how to keep your team's productivity high and conflict low, regardless of each employee's location
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How to Manage Your Emotions While Under Stress |
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Category: GENERAL MGMT How to Manage Your Emotions While Under Stress
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How to Project Confidence with Demanding People |
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Category: GENERAL MGMT How to Project Confidence with Demanding People
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How to Start a Project Right |
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Category: PROJECT MANAGEMENT In less than 3 hours we’ll give the tools to initiate a project successfully.
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How to Successfully Make the Transition to Supervisor |
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Category: GENERAL MGMT - Supervisory Skills Make sure that you're 100% ready to handle the unique challenges that come with making the jump from Staff to Supervisor
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How to Successfully Manage Multiple Locations |
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Category: GENERAL MGMT - People Management Critical skills every remote manager needs to communicate effectively, resolve conflict, and maintain high productivity.
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How to Supervise Bad Attitudes and Negative Behaviors |
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Category: GENERAL MGMT Effective management techniques that result in positive performance
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Category: GENERAL MGMT - Supervisory Skills Required skills every supervisor must have
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How to Turn Around a Dysfunctional Team |
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Category: GENERAL MGMT An Essential Workshop for Supervisors, Managers, and Team Leaders
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How to Write Effective Policies and Procedures |
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Category: COMMUNICATIONS - Publications/Manuals In just one day, you´ll gain hundreds of rules, strategies, guidelines and shortcuts that will make your job easier and ensure you get the results you want—well-written policies and procedures that are read and understood by all.
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Category: GENERAL MGMT HR 101 for New Managers
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Human Resources Training: HR for the Non-HR Manager |
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Category: HR MGMT In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
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I-9 and Immigration Enforcement Bootcamp: Employer Best Practices & Compliance |
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Category: HR MGMT This I-9 and E-Verify “Compliance Bootcamp” will give you the tools to function as a subject matter expert, develop and implement a solid compliance program, and protect your organization from potentially serious financial and reputational risk.
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Identify and Manage Data Integrity Issues, CSV and 21 CFR Part 11: 2-Day In-Person Seminar |
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Category: Compliance-Regulation The FDA and other Health Authorities worldwide have focused their attention on data integrity, considering data integrity to be a significant risk to public safety.
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Implementing an Effective Regulatory and Policy Change Management Process: 2-Day Workshop |
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Category: Compliance-Regulation The first day will cover how to create a regulatory intelligence strategy and process that monitors regulatory changes,and the second day of the conference will help attendees understand how to implement and effectively manage policies of an organization.
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Implementing Process Change: How to Deploy Sustainable Solutions |
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Category: Process mapping Implementing Process Change presents a practical how-to approach that integrates hard skills (planning, alignment) and soft skills (facilitation, coalition building) that will help your company realize its vision for the future
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Improving Your Managerial Effectiveness |
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Category: GENERAL MGMT - People Management Develop a more proactive approach to meet complex challenges.
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Improving Your Project Management Skills: The Basics for Success |
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Category: PROJECT MANAGEMENT Build a solid foundation of project management knowledge, techniques, and tools in this hands-on workshop that covers the entire project life cycle.
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Incorporating Risk Management in your HR policy |
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Category: Compliance-Regulation National surveys of risk managers identify human capital related risks as one of the most important risks facing organization…and one of the least effectively managed.
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INCREASING YOUR PERSONAL PRODUCTIVITY |
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Category: PERSONAL DEVELOPMENT This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.
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Influence – the Heart of Leadership |
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Category: GENERAL MGMT - Leadership Skills Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. Influence is subtle, yet incredibly powerful. You can order someone to do a task, but you cannot order them to do their best.
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Information Technology Project Management Onsite Training |
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Category: PROJECT MANAGEMENT Master the skills needed for top-notch information technology project management!
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Interpersonal Communication Skills for Managers |
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Category: GENERAL MGMT Attending Interpersonal Communication Skills for Managers is essential if you’re serious about maximizing your leadership potential, improving your results, and becoming the kind of leader others
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Inventory Management: The Nuts and Bolts |
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Category: MANUFACTURING/OPERATIONS - Inventory Control Systems No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals.This is an introductory workshop for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out of your company. You want a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling too much.This course will discuss all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.
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iPAD at Work: Tools for Business Productivity and Time Management |
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Category: GENERAL MGMT iPAD at Work: Tools for Business Productivity and Time Management
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iPhone at Work: Tools for Business Productivity On The Go |
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Category: GENERAL MGMT iPhone at Work: Tools for Business Productivity On The Go
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ISO 13485, ISO 14971, Quality Document Management, and Risk Management for Medical Devices |
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Category: Compliance-Regulation Medical device manufacturing companies generate a copious number of documents when implementing a Quality and a Regulatory Management System.Various applications are available for purchase but at a high cost and unfortunately with ongoing maintenance license fees and the use of the service provider’s cloud systems which at times becomes questionable with current cybersecurity issues we all face.This session will take through a new paradigm in work practices for managing documentation without the need to continuously search and question obsolescence and relevancy. It will introduce the use of Microsoft Excel and hyperlinks to manage particular areas of document and project management.You will learn how to best manage your documents, remain compliant to ISO 13485 but most importantly eliminate one of the biggest time wasters when documents are saved by one person and retrieved by a different person in your organisation.ISO 13485:2016 will be the reference document for all matters in this course.
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Category: PURCHASING/PROCUREMENT/CONTRACTS The CAUCUS IT Procurement Summit is a greatly anticipated annual event tailored specifically for the technology acquisition professional. Every year, the conference brings together top subject matter experts in technology procurement, strategic sourcing, and contract and vendor management. This peer-to-peer conference is a forum for sharing up-to-the-minute ideas and industry best practices.
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ITIL Practitioner Service Level Management |
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Category: COMPUTERS / IT This course provides practical guidance on the design, implementation, and integration of an ITIL-based Service Level Management Process, within the context of an organization’s overall business focused Services Framework.
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ITIL Service Management Essentials |
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Category: COMPUTERS / IT In this course, students will learn how to effectively organize and work within a team environment.
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ITIL Service Manager - Certification Program |
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Category: COMPUTERS / IT This course prepares students to sit the Manager's certificate in IT Service Management. The program includes lectures, case studies, assignments, and examinations. The course includes: two 5-day sessions, 1-day review, and 2/half days of proctored exams.
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Category: PERSONAL DEVELOPMENT Searching for a job or climbing the career ladder can be intimidating. How do you determine your best career track, build a winning resume and cover letter, develop networking resources and find job leads, master the interview and most importantly, find help when you need it? Learn the answers to all these questions and more, plus a plan to get you on the right career track to a new job. You’ll be more than ready to start you search for your perfect job.
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Keys to Enhancing Personal & Organizational Effectiveness |
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Category: GENERAL MGMT - Decision-Making/Prioritization This session provides a simple, fundamental thought process that you can immediately apply to current work at hand allowing you to increase your personal and organizational productivity.
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Category: BUSINESS Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level. The theory of knowledge management has emerged to help us harness and enhance both the individual and collective brain power of our businesses. This workshop will introduce participants to knowledge management tips, techniques, and proven processes.
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Knowledge Management (KM) |
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Category: GENERAL MGMT Take a moment and think about all the information that each person has in their brain, That’s a lot of knowledge! Today’s culture thrives on knowledge. “Knowledge is power” that gives us advantages for making decisions. Learn the tools to effectively begin implementing knowledge management in your organization, no matter what the size or the budget.
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Knowledge Management (KM) |
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Category: EXECUTIVE EDUCATION
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Launching and Managing Strategic Alliances and Partnerships |
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Category: EXECUTIVE EDUCATION - Strategic Business Management f your organization has forged strategic alliances—or is planning to—you can’t afford to miss this information-packed session. You’ll gain insight into both the operational and cultural requirements of successful partnerships, as well as learn practical methods for ensuring top performance throughout the alliance life cycle.
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Law Practice Management: Hot Topics and Current Practices |
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Category: LAW Find out what types of software and organizational techniques will turn your firm into a lean, mean legal machine.
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Leader as Teacher: Helping People Learn and Grow |
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Category: GENERAL MGMT This seminar will help you learn the best ways to organize and present content so you can teach effectively and inspire others to achieve the results you want.
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Leadership & Influence Skills |
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Category: GENERAL MGMT - Leadership Skills Supervisors and managers also need to be leaders! Learn what to do and how to do it to become a more effective leader for your team. Everyone can be more effective with improved skills for influencing others! Approved for 14 hours recertification credit for PHR/SPHR/GPHR certifications.
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Leadership & Management for Women |
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Category: WOMEN - Professional A ground-breaking professional development seminar designed to address the toughest challenges facing women leaders and supervisors today!
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Leadership & Management Skills for Women |
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Category: WOMEN - Professional Discover fresh ideas and new techniques to influence, motivate and mentor others
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Category: BUSINESS Leadership and Teamwork is all about “people skills”. Through teaching and coached practice, this workshop delivers critical moment-to-moment skill-building in dealing with people in the most difficult of situations when good listening, acknowledging, probing, connecting, and presenting solutions is vital to gaining cooperation, buy-in, and teamwork.
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Category: GENERAL MGMT - Leadership Skills Existing and future leaders who want to maximize their effectiveness need to understand why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style best fits your personality. Learn how to maximize your leadership and influence effectiveness.
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Leadership and Management Skills for Women |
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Category: WOMEN - Professional A premier professional development event for women in supervisory positions and leadership roles
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Leadership and Team Development for Managerial Success |
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Category: GENERAL MGMT - Team Building/Manging Teams Inspire and influence your people to achieve your goals as a team!
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Leadership Excellence: Leading With Purpose, Principle & Passion |
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Category: GENERAL MGMT - Leadership Skills Will You Settle for Where You Are – Or Will You Reach for New Heights?
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Leadership Skills and Team Development for IT and Technical Professionals |
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Category: GENERAL MGMT - Team Building/Manging Teams Each year, hundreds of technical pros gain the interpersonal and “people” skills they need to master the art of leadership at this powerful seminar!
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Leadership Skills for Supervisors |
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Category: GENERAL MGMT - Leadership Skills Develop your own leadership game plan—become a take-charge supervisor!
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Leadership Skills for Supervisors: Communication, Coaching, and Conflict |
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Category: GENERAL MGMT - Leadership Skills Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.
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Leadership Skills for Supervisors: Communication, Coaching, and Conflict |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.
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Leadership Training (2-day course) |
Leadership, Team-Building and Coaching Skills for Managers and Supervisors |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Gain winning strategies for mentoring and leading your team to excellence.
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Leadership-Level Facilitation: Delivering Dynamic Leadership Training |
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Category: EDUCATION/TRAINING Learn how to deliver leadership and management development programs with principles, power, and panache
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Leading Across Cultures and Generations |
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Category: GENERAL MGMT Find the common threads of leadership that everyone will respond to and ensure you get the best results possible every time.
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Leading Effective Virtual Meetings |
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Category: GENERAL MGMT Leading Effective Virtual Meetings
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Leading Organizational Transition: Train-The-Trainer Program |
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Category: GENERAL MGMT - Conflict/Change Management Receive the skills necessary to coach and consult to the leadership of an organization on the transition process. Become certified to teach 2 programs throughout your organization
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Category: GENERAL MGMT - People Management Master new competencies to meet the challenge of leading a virtual team.
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Category: GENERAL MGMT - Leadership Skills Leading with Values
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Leading Your Team Through Change |
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Category: GENERAL MGMT In this workshop, you’ll gain practical tools that will enable you to manage reactions to change to communicate in a manner that inspires followers and ensures optimal productivity through any change initiative.
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Category: BUSINESS Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.
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Lean Six Sigma For Service |
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Category: SALES/CUSTOMER SERVICE This program explains how to apply lean six sigma to services and transactions.
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Legally Hiring and Managing Contractors and Temporary Employees |
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Category: GENERAL MGMT Join us for this eye-opening, plain-English workshop for managers, supervisors, and HR professionals who hire and manage temps and ICs at work.
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Leveraging Knowledge Management |
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Category: HR MGMT Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. This course will teach the learner how to initiate a knowledge management program at work.
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Life Sciences Risk Management A to Z - Best Practices for Effectiveness and Efficiency |
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Category: Compliance-Regulation This highly interactive course consists of a lively mix of presentations, group exercises and discussions to provide an in-depth understanding of Quality Risk Management and know-how to be able to implement Quality Risk Management in the work place.
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Linkage Leadership Academy |
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Category: EXECUTIVE EDUCATION The core of the experience is a four-day immersion program that integrates the best learning methods employed by executive education programs and leadership academies to deliver accelerate growth.
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Maintenance Manager Training |
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Category: INDUSTRIAL TRAINING A well run maintenance organization can have a huge positive impact on company profits!
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Making Sales: How to Jump Start Your Selling Career |
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Category: SALES/CUSTOMER SERVICE - Sales Sharpen your sales skills to a laser-like point by focusing your energy on resolving true client issues. In this program, you will learn the sales process that is designed to get you seeing from your client’s perspective and moving in the same direction.
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Making the Transition from Staff Member to Supervisor |
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Category: GENERAL MGMT - Supervisory Skills Effectively and smoothly manage the change in your role and your responsibilities!
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Making the Transition to Management |
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Category: GENERAL MGMT - People Management This basic management seminar provides you with easy-to-apply tools needed to make a successful transition into your new role.
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Manage the Challenges of Workers' Compensation |
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Category: EMPLOYMENT LAW - Workers Compensation Protect your employees and your organization when injuries and illness occur.
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Management & Leadership Skills for First-Time Supervisors and Managers |
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Category: GENERAL MGMT - Leadership Skills A high-powered training session where you'll spend two intensive days immersed in the critical skills and techniques that'll make all the difference to your success as a leader
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Management & Leadership Skills for New Managers and Supervisors |
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Category: GENERAL MGMT - Supervisory Skills A 2-day comprehensive seminar providing essential skills critical to every new manager or supervisor.
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Management & Leadership Skills for the First-time Supervisor or Manager |
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Category: GENERAL MGMT This intensive two-day event is a highly interactive workshop designed for new supervisors who want to grow their management skills fast
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Management and Leadership Skills for Administrative Professionals |
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Category: ADMINISTRATIVE PROFESSIONALS The Demands Admins Face Are Greater Than Ever. Are Your Skills Up to Date?
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Management Of Nerve And Tendon Pain In The Upper Extremity |
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Category: HEALTH CARE This seminar is designed to advance clinical competence in working with the neurological and musculoskeletal issues associated with repetitive stress injuries through the application of current clinical evidence.
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Management Problems of the Technical Person in a Leadership Role |
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Category: GENERAL MGMT - Leadership Skills Increase your success while making the transition from technical specialist to manager/supervisor
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Management Skills for Administrative Professionals |
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Category: ADMINISTRATIVE PROFESSIONALS - Advanced Expand your managerial expertise for heightened professional growth and career development!
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Management Skills for New Managers |
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Category: GENERAL MGMT - People Management Thousands of organizations depend upon this landmark seminar as the training ground for new managers.
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Management Skills for New Supervisors |
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Category: GENERAL MGMT - People Management Three days of intensive training that focuses on the supervisory skills you need to succeed in your new role…in a changing business environment!
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Management Skills for New Women Managers |
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Category: WOMEN - Leadership
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Management Skills for Secretaries, Support Staff & Administrative Assistants |
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Category: ADMINISTRATIVE PROFESSIONALS - Advanced Learn to make decisions with confidence, and manage people, projects, and time effectively
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Management Skills: Motivating Individuals and Teams |
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Category: GENERAL MGMT - Team Building/Manging Teams In this highly-interactive workshop, focus on what it takes to establish and maintain a culture of trust and learning. Develop a deeper understanding of motivation on both the individual and team level and practice techniques to communicate for results.
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Managerial Coaching Skills |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling A one-day highly interactive workshop that teaches the tools to make the most of interactions with subordinates through extensive classroom learning games, lectures and role plays.
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Category: GENERAL MGMT This instructor-led course will teach students about organizational leadership and its role in guiding the organization toward vision fulfillment.
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Category: GENERAL MGMT Implement proven techniques and strategies to be a successful manager in today's professional environment
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Managing a Business Process Project |
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Category: BUSINESS Managing a Business Process Project
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Category: GENERAL MGMT Learn how to take advantage of the tremendous benefits of virtual teams ... without getting burned by the potential pitfalls!
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Managing and Eliminating Unacceptable Behavior |
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Category: GENERAL MGMT The Two-Day Managing Unacceptable Behavior Seminar
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Managing and Motivating Today's Remote Employees |
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Category: GENERAL MGMT In just one day, you’ll learn communication skills that work best with the unique circumstances of supervising today’s remote worker
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Category: COMPUTERS / IT Students will learn how to differentiate between traditional and contemporary risk management, identify the factors influencing a risk management model, identify and assess the various types of risks, create and implement a strategic risk management plan.
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Managing Change Successfully |
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Category: GENERAL MGMT - Conflict/Change Management Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
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Managing Change: Helping Employees To Confront It |
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Category: GENERAL MGMT - Conflict/Change Management This program provides tools and techniques to successfully navigate through the murky and often turbulent waters of change.
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Managing Chaos Workshop: Setting Priorities and Making Decisions Under Pressure OnSite Training |
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Category: GENERAL MGMT In this fast-paced workshop, you'll learn how to leverage a variety of easy-to-use tools and techniques to alleviate, clarify, and eliminate 'controllable' chaos.
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Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals |
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Category: GENERAL MGMT - Time/Stress Management This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.
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Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure |
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Category: GENERAL MGMT - Decision-Making/Prioritization Learn how to manage more effectively in a constantly changing environment
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Managing Customer Service Training |
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Category: SALES/CUSTOMER SERVICE
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Managing Emotions Under Pressure |
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Category: GENERAL MGMT - Time/Stress Management How to stay calm and productive in any situation.
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Managing Employee Performance |
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Category: GENERAL MGMT - People Management Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?
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Managing Generational Leadership |
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Category: GENERAL MGMT - Leadership Skills The new multi-generation workplace is a complex and dynamic organism that requires flexibility and skill from all participants, especially from managers.
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Managing Human Resources: 2 Day Workshop |
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Category: HR MGMT HR is a tough job. You need every advantage you can get – that’s why you need this seminar.
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Managing Liens and Subrogation in Auto Accident Litigation |
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Category: LAW - Auto Join us for a focused analysis of liens management in car crash litigation and find out how and by whom claims are commonly asserted, and what to do to ensure a favorable settlement.
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Managing Marketing Research to Enhance Accountability and ROI |
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Category: MARKETING - Marketing Research This seminar, designed for marketing research managers, addresses key managerial issues that impact on the effectiveness of real world marketing research.
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Managing Multiple Priorities, Projects and Deadlines |
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Category: PROJECT MANAGEMENT Gain control over time, tasks and priorities
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Managing Multiple Projects and Priorities |
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Category: PROJECT MANAGEMENT Essentials for staying in control of projects and priorities while staying on target with your objectives, deadlines and budgets
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Managing Organizational Transition: Helping Your Employees Successfully Navigate Change |
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Category: GENERAL MGMT - Conflict/Change Management In this program, offered in exclusive partnership with William Bridges & Associates, learn how to facilitate your employees successfully through the challenges of transition, whether in the context of a merger, downsizing, or other organizational change -- walk away with the skills necessary to guide your employees smoothly through the change process.
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Managing Regulatory Inspections Training - The Dos and Don'ts Before, During And After an FDA GCP Inspection |
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Category: Compliance-Regulation Good Clinical Practice (GCP) inspection by the US Food and Drug Administration (FDA) can lead to the detection of problems with the conduct of your clinical trials. FDA requirements regarding GCP and related inspections have been around for decades. Despite this, GCP noncompliance is still a major reason for FDA rejection of clinical study data or other regulatory action.
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Managing Stakeholders for Project Success |
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Category: GENERAL MGMT Managing Stakeholders for Project Success
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Managing Stress in the Workplace and Beyond |
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Category: GENERAL MGMT - Time/Stress Management This workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.
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Managing the Front Desk - Securely and Effectively |
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Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals Master the many responsibilities of this demanding position
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Managing the Unmanageable: Tough People. Tough Situations |
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Category: GENERAL MGMT You’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.
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Managing Todays Technical Professionals |
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Category: GENERAL MGMT - People Management At this seminar, you'll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency.
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Managing Vendor Risk: The Cybersecurity Perspective |
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Category: Compliance-Regulation This course offers a unique opportunity for attendees to develop critical risk management skills to apply immediately upon returning to the office.
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Managing Virtual Teams Course |
Managing with Assertive Confidence |
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Category: GENERAL MGMT - Leadership Skills Learn to take charge and get the job done...and earn respect, loyalty, and admiration along the way
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Category: GENERAL MGMT - People Management Building a Foundation for Exceptional Performance
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Managing Your Complaints and Obstacles in Post-Market Requirements -- Results from Top Medical Device Observations During an Inspection |
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Category: Compliance-Regulation Post-Market activities, Complaint Handling, MDRs, and Recalls are expensive, time consuming, and often lead to more serious financial consequences. Over 80% of FDA Inspection target observations for lack of compliance in these areas.
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Managing Your FDA Inspection: Before, During and After |
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Category: Compliance-Regulation The course will cover the factors used by the FDA to schedule inspections. You will learn how to predict what an FDA investigator will do and what they will cover in the inspection.
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Managing Your Workload with Microsoft Outlook |
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Category: GENERAL MGMT Managing Your Workload with Microsoft Outlook
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Managing Your Workload: How to Prioritize When Everything is Important |
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Category: GENERAL MGMT Managing Your Workload: How to Prioritize When Everything is Important
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Master Project Manager MPM® |
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Category: PROJECT MANAGEMENT This course has been designed to include presentation, practical exercises and highly interactive group sessions.
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Master the Art of Leadership |
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Category: GENERAL MGMT - Leadership Skills This seminar is no longer available. See below for similar seminars
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Master the Art of Working with People |
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Category: GENERAL MGMT - Interpersonal Skills Gain the people skills essential to building positive and productive relationships
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Mastering EXCEL Database Management Tools |
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Category: GENERAL MGMT Mastering EXCEL Database Management Tools
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Mastering Online Meetings |
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Category: GENERAL MGMT - Team Building/Manging Teams The skills and techniques offered in Mastering Online Meetings™ are designed to assist career development, and significantly improve performance. This program is for dispersed workers, team members, and leaders who often meet virtually, who are finding that their virtual meetings are less than effective – or even painful time-wasters.
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Mastering Risk Based Internal Auditing (RBIA): 2-day Comprehensive Workshop |
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Category: Compliance-Regulation The training will enable the attendees to develop their skills and knowledge in relation to risk-based internal auditing to effectively carry out RBA's and report it in a highly professional style to management.
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Mastering the Leadership Secrets of Remarkable People |
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Category: GENERAL MGMT - Leadership Skills Don’t just be in charge, be a GREAT leader – we’ll show you how.
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Maximize Personal Productivity |
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Category: GENERAL MGMT - Leadership Skills This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.
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Maximizing Global Success: Designing and Managing Remote Operations |
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Category: GENERAL MGMT - Team Building/Manging Teams Maximizing Global Success: Designing and Managing Remote Operations
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Maximizing Process Efficiency: Essentials of Lean Management |
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Category: Process mapping This seminar will arm you with Lean tools and techniques to remove waste –any activity or by-product that is not of value to your customer– and optimize flow.
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Medical Device Architecture - Design for Safety: 2-Day In-Person Seminar |
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Category: Compliance-Regulation This two day interactive course will also address the basic risk management methods and risk related methodologies like FMECA that significantly influence the architectural design.
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Medical Device Risk Management A to Z - Best Practices for Effectiveness and Efficiency |
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Category: Compliance-Regulation The medical device risk management (ISO 14971) course will be given using an interactive workshop format taking attendees through all of the risk management activities required by ISO 14971.
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Medical Device Single Audit Program (MDSAP) - How to implement MDSAP in an existing Quality Management System (QMS)? |
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Category: Compliance-Regulation This course will give an introduction into the Medical Device Single Audit Program (MDSAP). The introduction will give an overview about the program definition, the requirements for the quality management system, how a smart implementation of these requirements in the quality management system is possible and finally how the audit for five countries (Australia, Brazil, Canada, Japan, US) is working.
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Medical Records Management and Legal Compliance |
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Category: HEALTH CARE Handle critical healthcare records confidentially, efficiently, and accurately while maintaining legal compliance.
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Meeting Management Course |
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Category: PLANNING - Meetings / Events
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Meeting Management: The Art of Making Meetings Work |
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Category: GENERAL MGMT - Meeting Management Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.
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Meeting Management: Using Meetings Effectively |
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Category: GENERAL MGMT - Meeting Management Meetings are a crucial element of business, with millions being held all over the world every day, weather its through video teleconferencing or face-to-face.
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Category: SALES/CUSTOMER SERVICE This seminar has been replaced with Target Learning Memory Workshop - http://www.findaseminar.com/event1.asp?eventID=11364
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Microsoft Project 2003 and 2007 - A 2-Day Hands-On Workshop |
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Category: PROJECT MANAGEMENT Master the techniques of successfully planning a project - start to finish - using Microsoft® Project!
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Microsoft Project 2013 Core Essentials |
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Category: PROJECT MANAGEMENT This one-level training course presents the skills that students need to get the most out of Microsoft Project 2013.
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Mindful Leadership: Cultivating Excellence from Within |
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Category: GENERAL MGMT Attend this course to learn new habits that can help you begin to rewire your leadership behaviors as you inspire engagement, trust, authenticity and productivity in those around you.
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you.
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Motivation Training: Motivating Your Workforce and Team |
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Category: GENERAL MGMT - People Management It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This one-day workshop will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.
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Moving Decision-makers: Overcoming Stalls, Objections & Indecision |
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Category: SALES/CUSTOMER SERVICE - Sales Take away a dozen prospecting ideas that you can put to instant and profitable use Immediately!
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Moving from an Operational Manager to a Strategic Thinker |
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Category: GENERAL MGMT - Problem Solving/Innovation Gain the insights and skills to know where your business stands today and where it’s heading tomorrow.
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Navigating the Maze for Post-Market Compliance -- Complaint Handling, MDRs, Recalls and Proposed Guidance on FDA Risk Benefits |
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Category: Compliance-Regulation Medical Device Reporting (MDR), and Recall compliance are critical to the continue survival of all device manufacturers.
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Neuro-Mobilization Of The Upper Quadrant |
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Category: HEALTH CARE This two day; hands on intensive seminar is designed to develop clinical assessment and treatment skills in advanced concepts of pain management and dysfunction in the upper quadrant.
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NEW! The Supervisor's Role as Trainer and Coach |
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Category: GENERAL MGMT The Supervisor's Role as Trainer and Coach Seminar
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Operations Risk Management and Mitigation - from Assessment to Implementation |
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Category: Compliance-Regulation Operations Risk Management is about protecting a bank’s sustainability & long-term health. It’s about growing a bank’s revenue & increasing its reputation in the market. In short, Operations Risk Management is a value added rather than a cost center.
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Organizational Skills Training |
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Category: ORGANIZATIONAL DEVELOPMENT This extensive training course helps participants to develop essential skills in organizing so that they increase their productivity, and reduce waste of their time and resources.
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Organizing and Managing Accounts Payable |
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Category: ACCOUNTING Finally! The training you need to be more effective and efficient immediately, and to avoid making mistakes that could cost your organization plenty!
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Category: ACCOUNTING - Payroll Protect your company from costly mistakes and legal blunders
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People Skills for Technical Professionals, Supervisors and Managers |
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Category: GENERAL MGMT - Interpersonal Skills 2 days of highly interactive training to develop new understanding of the interpersonal challenges and to develop skills for improving effectiveness with others.
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Performance Management - Achieve your Business Goals |
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Category: GENERAL MGMT - Supervisory Skills A strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.
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Performance Management and Appraisals |
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Category: HR MGMT - Performance Appraisal/Motivation Performance Management and Appraisals Training Course provide complete and exhaustive training in the basics of performance management, its process, factors that influence performance, accurate goal setting, and evaluation.
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Performance Management: Managing Employee Performance |
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Category: GENERAL MGMT - People Management Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?
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Pharmaceutical Quality Management System (GMP Requirements, ICH Guidance, QbD, and USFDA/EMA Regulations) |
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Category: Compliance-Regulation One of the fundamental concepts of “current Good Manufacturing Practices” (cGMP) is that companies that manufacture and/or test medicines should be in a constant “State of Control”; in other words the medicines produced should have pure raw materials, appropriate equipment, cleanliness, trained personnel, accurate testing and everything documented from first to last.
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Pharmaceutical Supply Chain Integrity - Good Distribution Practices (GDP) |
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Category: Compliance-Regulation This course puts these into a logical perspective so that the participant can identify the correct GDP requirements unique to their company's operations, including those for material management, manufacturing control and packaging control.
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Planning and Managing Organizational Change Onsite Training |
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Category: GENERAL MGMT - Conflict/Change Management Turn change into a positive force!
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Practical Legal Ethics of Client Management |
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Category: LAW - Ethics This practical course offers ethical strategies for attracting and keeping the right clients, and filtering out the cases that you ethically cannot or shouldn't take.
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Preparing for Leadership: What It Takes to Take the Lead |
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Category: GENERAL MGMT - Leadership Skills You want to become a leader, but are you ready to take that step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs!
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Preparing for the Next Level of Leadership |
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Category: GENERAL MGMT - Leadership Skills If you want to advance your career, this is the intensive one-day seminar for you!
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Preparing for the PMP® Exam |
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Category: PROJECT MANAGEMENT Preparing for the PMP® Exam
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Preparing for the Project Management Professional (PMP) or the Certified Associate in Project Management (CAPM) Certification Exam |
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Category: PROJECT MANAGEMENT This course, along with the review of the materials and repeated practice testing, will more than adequately prepare a student to take the Certification Exam.
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Category: PROJECT MANAGEMENT PRINCE2™ Foundation
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Category: PROJECT MANAGEMENT PRINCE2™ Practitioner
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Principles of Business Process Management |
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Category: BUSINESS Principles of Business Process Management
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Principles of Professional Selling Level 2 |
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Category: SALES/CUSTOMER SERVICE - Sales Benefit from today’s advanced consultative approach to selling!
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Process Management: Applying Process Mapping to Analyze and Improve Your Operation |
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Category: Process mapping You can develop the best business strategy and hire the best talent—and still fail!
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Process Validation for Medical Devices: 2-day In-person Seminar |
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Category: MANUFACTURING/OPERATIONS - QC/QA This course will help attendees understand the regulatory requirements and the statistical methods needed to perform effective process validation for medical device manufacturing.
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Category: PROJECT MANAGEMENT In this course, you will build the skills and best practices needed to successfully manage a program.
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Project Communications Management |
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Category: PROJECT MANAGEMENT Project Communications Management
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Category: PROJECT MANAGEMENT Project Cost Management
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Category: PROJECT MANAGEMENT This course focuses on industry recognized best practices for managing complex projects.
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Category: PROJECT MANAGEMENT This workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.
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Project Management Earned Value Management Systems & Methods (EVMS) |
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Category: PROJECT MANAGEMENT Project Management Earned Value Management Systems & Methods (EVMS)
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Project Management Essentials Training Course |
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Category: PROJECT MANAGEMENT In this course we will discuss web based project management solutions that will enable your organization to achieve the above objectives listed. We will discuss real world scenarios and examples of web based tools that are used in Today's industry to manage projects.
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Project Management Fast Track |
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Category: PROJECT MANAGEMENT Project Management Fast Track
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Project Management for Administrative Professionals |
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Category: PROJECT MANAGEMENT Confidently take on the added pressure and challenges associated with projects—and get the job done!
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Project Management for Banks and Financial Institutions |
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Category: Compliance-Regulation Address both the professional project-manager who is seeking to expand his knowledge of the subject as well as management and staff of banks and financial institutions that need training in the practicality of project management.
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Project Management for Everyone |
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Category: PROJECT MANAGEMENT Project Management for Everyone
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Project Management for Human Resources |
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Category: Compliance-Regulation HR Managers are asked to juggle a wide variety of assignments and add on special ones as needed. In many companies, the people, who formerly performed specialized tasks, are gone, along with their expertise.
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Project Management for Professionals |
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Category: PROJECT MANAGEMENT In this course, students will apply the generally accepted project management best practices recognized by the PMI® to successfully manage projects.
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Project Management for the Accidental Project Manager |
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Category: GENERAL MGMT The Accidental Project Manager Seminar
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Project Management for the Accidental Project Manager - A Basic "How to" Approach |
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Category: GENERAL MGMT Project Management for the Accidental Project Manager - A Basic "How to" Approach
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Project Management Fundamentals |
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Category: PROJECT MANAGEMENT This course is a primer on the basics of Project Management. Students will learn how to use Project Management techniques to plan, organize, control, document and close out their projects successfully and with minimum risk.
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Project Management Fundamentals |
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Category: PROJECT MANAGEMENT
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Project Management in Accounting: 3-Day Workshop |
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Category: Compliance-Regulation This workshop is based on the concept that any business is essentially an integrated system of cash flows driven by management decisions.
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Project Management in Clinical Research |
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Category: Compliance-Regulation This course is an integrative learning experience, combining a comprehensive review of the good clinical practice core principles and project management strategies applicable to clinical research during the new drug development process.
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Project Management in Human Resources - 3-Day Certification Program |
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Category: Compliance-Regulation This three-day workshop is a practical and comprehensive introduction to the many facets of project management specifically designed for the human resource professional.
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Project Management Professional Certification Exam Prep (5-day) |
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Category: PROJECT MANAGEMENT Project Management Professional Certification Exam Prep (5-day)
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Project Management Simulation |
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Category: PROJECT MANAGEMENT Project Management Simulation
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Project Management Simulation Workshop |
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Category: PROJECT MANAGEMENT Turn theory into practice with a team-based, time-sensitive project simulation.
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Project management tools to improve productivity and compliance in Analytical laboratories: 2-day Workshop |
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Category: PROJECT MANAGEMENT In this two day workshop you will learn the different tools of PM, proper mind set/expectations and sound lean lab management program skills in order to develop and implement efficient techniques.
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Project Management Training |
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Category: PROJECT MANAGEMENT Utilizing PMBOK, a global standard, this Project Management training course will give you an overview of the entire project management process, as well as key project management tools that can be used every day.
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Project Management Using Earned Value Seminar |
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Category: PROJECT MANAGEMENT This course is designed to give you a basic understanding of Earned Value Management (EVM) and its relationship to Project Management. EVM is arguably one of the most important tools you will need to execute a project correctly so you will learn how to implement EVM and successfully transfer the new knowledge/skills to your job. Lunch in an upscale restaurant is included as an opportunity to network with other professionals on the course.
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Project Management Workshop |
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Category: PROJECT MANAGEMENT Guaranteed to help you complete your projects on time, on budget, and on target!
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Project Procurement Management |
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Category: PROJECT MANAGEMENT Project Procurement Management
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Project Quality Management |
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Category: PROJECT MANAGEMENT Project Quality Management
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Category: PROJECT MANAGEMENT Project Risk Management
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Project Scheduling Professional (PMI-SPSM) Prep Class |
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Category: PROJECT MANAGEMENT An interactive course where you will learn advanced scheduling and time management tools and techniques needed to cultivate and evolve the effectiveness and efficiency of your project schedules and timelines. Candidates for the PMI’s Scheduling Professional (PMI-SPSM) certification will benefit from topics ranging from the fundamentals of the Schedule Development Process to more advanced topics drawn from the Schedule Model and Good Practices found in the PMI’s® internationally accepted Practice Standard for Scheduling (2007).
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Project Stakeholder Management |
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Category: GENERAL MGMT In this 3-day course, you will acquire new tools and techniques and upgrade your communication skills so you can successfully resolve thorny issues that often derail projects.
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Category: PROJECT MANAGEMENT Project Time Management
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Category: PURCHASING -Vendor Relations This seminar focuses on skills for the experienced purchasing professional, addressing more mid-level to advanced contemporary, state-of-the-art topics in purchasing management.
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PV (Pharmacovigilance) Audit Strategy Planning - A Practical Approach to Design and Implementation |
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Category: Compliance-Regulation In this two day workshop conference we will review the EMA and FDA requirements regarding Risk Based Audits of the PV system and Quality System. The course will focus on the design of the PV audit strategy,
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Category: GENERAL MGMT - Time/Stress Management Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals.
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Category: HR MGMT - Employee Problems/Special Employees When people learn to be consistently respectful in their interactions with others, the problems of discriminatory behavior, harassment, hazing, inappropriate emotional outbursts disappear! Much more effective than traditional diversity or anti-sexual harassment training programs! Also appropriate for all organizations that want to improve teamwork, cooperation, collaboration, and customer service.
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Responding to Conflict: Strategies for Improved Communication |
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Category: GENERAL MGMT - Conflict/Change Management Managing conflict is the key to career success in today’s changing workplace!
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Rev It Up Reading: Get Up To Speed With What You Read |
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Category: PERSONAL DEVELOPMENT Come experience how easy it is to get up to speed with what you read, both on paper AND on-screen.
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Risk Management in Medical Devices Industry |
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Category: Compliance-Regulation By attending this seminar you will learn the main elements of ISO 14971, ISO 13485, IEC62304, IEC62366-1/-2, risk management life cycle steps and benefits, and FDA software reviewers' guidance.
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Sales Management Coaching and Training |
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Category: SALES/CUSTOMER SERVICE - Sales Management Sales strategy and the strength of your sales team plays a large role in your company's growth. Building a sales team with sales goals, a sales plan, is the largest factor in achieving goals and having a successful and profitable year.
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Secrets of Successful Sales Managers |
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Category: SALES/CUSTOMER SERVICE - Sales Management Ease the transition into management and learn to support and develop a stellar sales team.
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Secrets to Boosting Your Productivity |
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Category: GENERAL MGMT Zero in on and accomplish your major goals and achieve the results you desire.
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Seminar on Applied Statistics, with Emphasis on Risk Management in R&D, QA/QC, and Manufacturing |
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Category: Compliance-Regulation The 2-day seminar explains how to apply statistics to manage risk in R&D, QA/QC, and Manufacturing, with examples derived mainly from the medical device design/manufacturing industry.
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Seminar on Applying ISO14971 and IEC62304 - A guide to practical Risk Management |
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Category: Compliance-Regulation This course will introduce all necessary steps to design, implement and test critical medical devices in a regulatory compliant environment. This course will additionally address the software risk management and the resulting interfaces to device level risk management.
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Seminar on Cash Management: A User's Perspective - The How's, Why's and Wherefores |
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Category: FINANCE/INVESTING - Cash Management Cash is King! You've heard that I'm sure. But managing cash can be a pain in the butt. Establishing procedures, maintaining banking relationships, and getting good, reliable information are some of the key elements of good cash management.
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Seminar on Complaint and Recall Management: A Compliant, Lean Program |
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Category: Compliance-Regulation
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Seminar on Complaint Handling and Management: From Receipt to Trending |
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Category: Compliance-Regulation The regulatory expectations for both pharmaceuticals and medical devices will be emphasized as well as overview of best practices for timely and effective investigations.
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Seminar on Complaint-Handling, MDR and Recall Management |
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Category: Compliance-Regulation Understand that although FDA does not specify a standard complaint handling system, the requirements do specify certain actions that shall be included in any system. Grasp and comprehend the definitions and elements of the regulatory requirements for Complaint Handling, Medical Device Reporting and handling of Recalls
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Seminar on Design of Experiments (DOE) for Process Development and Validation |
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Category: Compliance-Regulation This course will begin by presenting a primer on statistical analysis, focusing on the methods required for analysis of designed experiments. It will then present the steps to DOE, while demonstrating valuable risk management tools which can be use pre and post DOE studies.
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Seminar on Effective and Efficient Internal and Supplier Quality System Auditing for Medical Devices |
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Category: MEDICINE/NURSING This course is for those who will do internal or supplier audits, manage an audit process for these or other company audits. This course will provide you with an easy to understand presentation on the auditing process as well as the requirements .
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Seminar on Effective Audit Report Writing: Improve the Quality of your Audit Reports through Advanced Techniques |
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Category: ACCOUNTING - Analysis Improve the quality of your audit reports through techniques that address tone, clarity, conciseness, and accuracy
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Seminar on Effective Internal and External Quality Assurance Auditing for FDA Regulated Industry |
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Category: Compliance-Regulation This seminar will provide an overview and in-depth snapshot and a refresh of internal and external auditing. Those interested in how to prepare for a QA audit and how to enhance their internal/external quality audit system as a valuable regulatory compliance tool will also benefit from this course.
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Seminar on FDA Concepts for Medical Device Companies - Regulations, Myths, Challenges, and Best Practices |
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Category: MEDICINE/NURSING This seminar will show you how to structure and optimize your QMS. It all starts with Management Responsibility and a commitment to quality. We'll discuss the concepts of management responsibility, a culture of quality, and continuous improvement.
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Seminar on How to build a complete Safety, Health & Environment Management System through Standards & Practices |
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Category: HEALTH CARE A management system, by definition, is a process by which a function or functions are carried out in an organization by a series of hierarchal documents that are prescriptive, and set a particular path on which the organization manages its day-to-day operations.
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Seminar on HR Auditing: Identifying and Managing Key Risks |
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Category: HR MGMT The HR audit areas in this program provide you with the right questions to ask about your human resource management activities. More importantly, it provides you with a positive method to identify and take corrective measures.
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Seminar on Human Factors and Predicate Combination Products |
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Category: Compliance-Regulation This seminar will compare these Guidance documents. Additionally, strategic recommendations will be presented on how to implement these requirements into the medical device design, development and approval processes. Finally, Human Factors methods and best practices will be covered that the FDA is requiring.
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Seminar on Implementing ISO 13485:2016 |
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Category: Compliance-Regulation This workshop covers the differences from the 2003 version to the 2016 version and offers practical implementation advice to update your QMS. Participants will also learn the differences with QSR and understand how to resolve them.
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Seminar on Incorporating Risk Management into Your HR Policy |
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Category: HR MGMT This workshop reviews the current risk management risks, discusses the use of HR audits and HR audit techniques, and analyzes how HR audits can be used to help organizations reduce risks and seize potential opportunities.
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Seminar on Internal Auditing for the Medical Device Industry |
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Category: MEDICINE/NURSING This course provides an overview of internal auditing requirements and techniques for medical device companies as a method for risk management and quality improvement.
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Seminar on ISO 17025 Document Management Requirements 2016 |
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Category: Compliance-Regulation QMS is the catch phrase for accreditation and is the backbone of ISO/IEC Standard 17025:2005. The Quality System Manual (QSM) is the bible in a QMS environment because, much like its predecessor, Good Laboratory Practice (GLP), it contains the policies that the laboratory is expected to follow to achieve quality results.
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Seminar on Leadership and Team Development for Managerial Success |
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Category: HR MGMT - Training Development Managers who will be promoted are the ones who not only manage efficiently but also lead their teams effectively.
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Seminar on Leadership Management Academy 201-202: Rising Through the Management Ranks |
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Category: HR MGMT - Training Development Join us as we help you report back to your manager
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Seminar on Medical Device Software: An Incremental Approach to Risk and Quality Management |
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Category: MEDICINE/NURSING
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Seminar on Onsite GCP Review and Update including the all-important 'Investigators Responsibility' |
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Category: Compliance-Regulation
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Seminar on Project Management for Non-Project Managers |
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Category: PROJECT MANAGEMENT
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Seminar on Quality by Design - Essential Techniques for Medical Devices |
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Category: MEDICINE/NURSING In this seminar, we will cover Design Controls for medical devices. We will understand the requirements for design controls and how to translate them into an efficient and effective process for your company.
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Seminar on Requirements for Supplier Management 2016 for Medical Device Manufacturers |
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Category: LAW - Medical This two-day hands-on course provides a clear understanding of the underlying principles of supplier management. The course uses exercises to solidify understanding.
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Seminar on Risk Management in Medical Devices Industry |
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Category: LAW - Medical This course will introduce the basic concepts and content of safety assurance cases and will illustrate the usefulness for internal and external review of safety related information.
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Seminar on Supplier Management for Medical Device Manufacturers |
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Category: MEDICINE/NURSING This course delivers the tools, templates, and methods to help participants implement an effective and efficient supplier management program.
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Seminar on Tax and Accounting Strategies for Residential Real Estate Investors |
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Category: ACCOUNTING - Taxation Investors who wish to increase their family's net worth, cut taxes, increase financial flexibility and provide for retirement and heirs will benefit from this course.
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Seminar on The EU Clinical Trial Regulation + EU Filings & Registrations |
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Category: Compliance-Regulation
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Seminar on Tools and Techniques for Operational Risk Management: Regulatory Aspects |
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Category: FINANCE/INVESTING - Risk Management In this seminar, we go through the known techniques of operational risk management, including of course the regulatory aspects, and point to a few shortcomings that appeared in several (possibly nameless) banks.
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Seminar on U.S. Payments Industry: The Players, Trends, and Compliance Issues Faced |
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Category: ACCOUNTING - Payroll The role of the compliance officer is changing because banks and corporations are struggling to serve many masters; some with similar goals and others with contradictory ones. Regulators, corporate clients, Boards of Directors, and shareholders are pulling them in their own directions.
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Seminar on Verification vs. Validation - Product Process Software and QMS |
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Category: MEDICINE/NURSING This course will review the company Master Validation Plan for major key inputs and CGMP deficiencies. It will address the FDA's newer and tougher regulatory stance.
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Sexual Harassment in the Workplace: A Workshop for Managers |
Situational Leadership® II Workshop |
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Category: GENERAL MGMT - Decision-Making/Prioritization Adapt your leadership style to meet new situations and energize your organization for bottom-line results!
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Six Sigma Yellow Belt Certification |
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Category: PROJECT MANAGEMENT The 2-day Yellow Belt course is designed to provide a basic understanding of the fundamentals of Six Sigma, its metrics, and basic improvement methodologies. Students will learn how to develop process maps to support Six Sigma projects and learn how to apply basic process improvement methods within each step of the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) framework. This course will teach you how to think differently and do things differently when solving problems and improving processes.
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Category: COMMUNICATIONS Are you overwhelmed by email? Learn how to make yours look great and how to efficiently manage all that comes in.
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Social Media Crisis Management: 2-Day Workshop |
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Category: MARKETING-Social Media This course will provide participants with tools to prepare for and respond effectively to consumers over social media when an incident occurs.
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Statements of Work Done Right! |
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Category: EDUCATION/TRAINING In this seminar, you’ll learn (i) how to draft a statement of work built around outcomes, results, outputs, and solutions, (ii) how to handle and properly document supplier assumptions, (iii) how to allocate risk between the parties and risk mitigations techniques, (iv) principles for determining what goes in the statement of work and what goes in the underlying agreement, and (v) how suppliers take advantage of poorly drafted statements of work and how to prevent this from happening to you.
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Steps for Becoming a Successful Manager |
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Category: GENERAL MGMT Steps for Becoming a Successful Manager
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Strategic Agility and Resilience: Embracing Change to Drive Growth |
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Category: EXECUTIVE EDUCATION - Strategic Business Management This seminar will help you lead with greater foresight and entrepreneurial thinking and expose you to the behaviors and processes associated with agile people and organizations.
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Category: PERSONAL DEVELOPMENT How to successfully set, plan and accomplish your goals
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Strategic Human Resources Management Program for HR Professionals |
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Category: Compliance-Regulation You will gain insight to push your role beyond HR administration and into a more strategic one, so that you can have a greater impact on your organization's success, and your organization can have a greater impact in the marketplace.
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Strategic Project Management |
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Category: PROJECT MANAGEMENT Develop and successfully lead a project strategy that supports business goals.
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Category: GENERAL MGMT - Problem Solving/Innovation Learn how to engage others in strategic decision making and strategic conversations for the long-term health of your team or organization
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Strategies for Developing Effective Presentation Skills |
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Category: COMMUNICATIONS - Speaking/Presentation Skills In this three-day seminar, you’ll develop your presentation skills and learn how to present your ideas with conviction, control and poise—and without fear.
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Strengthening Effectiveness Across Organizational Boundaries |
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Category: GENERAL MGMT - Team Building/Manging Teams Strengthening Effectiveness Across Organizational Boundaries
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Strengthening Your People Skills in the Workplace |
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Category: GENERAL MGMT - Interpersonal Skills Gain essential skills for understanding, relating to, and working better with all types of people … even the most difficult!
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Category: PERSONAL DEVELOPMENT
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Stress Management for Women - Afternoon Session |
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Category: GENERAL MGMT Stress Management for Women (afternoon)
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Stress Management for Women - Morning Session |
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Category: GENERAL MGMT Beat stress-caused tension, frustration and fatigue – and change forever the way you manage your active, vigorous agenda
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Strictly Business: The Dale Carnegie Immersion Seminar |
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Category: GENERAL MGMT - Leadership Skills Gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your career.
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Styles & Strategies to Supervise Effectively |
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Category: GENERAL MGMT - Supervisory Skills Discover the essential skills and techniques to bring out the best in your employees.
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Success Strategies for Introverted Leaders |
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Category: GENERAL MGMT Introducing a new seminar that helps you tackle the challenges and capitalize on advantages of being an introvert in a leadership role .
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Successful Product Management |
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Category: MARKETING Gain the business skills you need to manage your product’s profitability!
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Successful Strategies of Project Management: 2 Day Workshop |
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Category: PROJECT MANAGEMENT A 2-day course for new and experienced project managers
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Successfully Managing People |
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Category: GENERAL MGMT - People Management Managing people effectively means you’ll resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support!
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Supervising Essentials (presented in partnership with H.Harvell Consultants) |
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Category: GENERAL MGMT - Supervisory Skills Supervising others can be a tough job. Are you 100% ready to handle the unique challenges? This course will provide you with the knowledge, skills and practices you need to be a successful.
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Category: GENERAL MGMT - Supervisory Skills Supervising others can be a tough job between managing time and projects, delegating, solving problems, helping others, performance management, setting goals, providing feedback, resolving conflict, administering discipline, etc. Are you 100% ready to handle the unique challenges? Learn the tools you need to be successful.
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Category: GENERAL MGMT Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
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Supervising Others Training |
Supplier and Contract Manufacturer Management |
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Category: Compliance-Regulation Effective management of suppliers and contract manufacturers is an integral component of a quality management system.
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Supplier Management for Medical Device Manufacturers: 2-day In-person Seminar |
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Category: Compliance-Regulation This course delivers the tools, templates, and methods to help participants implement an effective and efficient supplier management program.
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Taking on Greater Responsibility: Step-up Skills for Nonmanagers |
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Category: GENERAL MGMT Greater career development is the first step to meeting new job demands!
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Target Listening: Listen to Learn |
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Category: COMMUNICATIONS - Listening Skills A program to show participants how to listen more efficiently and effectively during meetings, classes, and conversations. This program is also available online.
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Team Communication Course |
Team Facilitation & Coaching Developing the 'Internal Consultant' |
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Category: GENERAL MGMT Team Facilitation & Coaching Developing the 'Internal Consultant'. Bridge the widening gap between project management and true leadership, allowing project managers to play a more responsive, flexible, and strategic role.
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Technical Project Management |
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Category: PROJECT MANAGEMENT Integrate technical disciplines with project management skills to meet your business requirements!
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Territory and Time Management for Salespeople |
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Category: SALES/CUSTOMER SERVICE - Sales Management Learn to make the most productive use of your time as you mine your territory for sales!
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The 5 Choices to Extraordinary Productivity |
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Category: GENERAL MGMT This seminar combines current neuroscience research with proven productivity principles to help you better manage your decisions, attention and energy.
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The 7 Habits Leader Implementation: Coaching Your Team to Higher Performance |
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Category: GENERAL MGMT This 1-day workshop has been specifically developed to support the implementation of The 7 Habits of Highly Effective People® Signature Edition 4.0
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The 7 Habits of Highly Effective People® for Managers 2-Day Workshop |
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Category: PERSONAL DEVELOPMENT Cultivate effectiveness…lead with excellence and transform your team for breakthrough results.
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The 7 Habits of Highly Effective People® Signature Program 4.0 |
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Category: PERSONAL DEVELOPMENT Live the seven habits of highly effective people to create dramatic change in your life and improve your personal effectiveness.
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The ABC's of Supervising Others |
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Category: GENERAL MGMT - Supervisory Skills This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority.This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
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The Administrative Assistants Conference |
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Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals Become an indispensable star assistant!
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The Basics of Facilities Management |
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Category: MANUFACTURING/OPERATIONS - Facilities Mgmt Attend this seminar and learn practical techniques for safeguarding the care and maintenance of your facility.
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The Business Continuity Essentials Seminar |
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Category: COMPUTERS / IT - Management The 21st century global challenges to financial markets are unprecedented and demand robust asset protection and business resilience. Our step-by-step guidance is clear and supportive as we explain exactly what goes into a business recovery plan.
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The Busy Attorney's Toolkit to Mobile Success |
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Category: LAW Lower your office expenses, increase your productivity, and make clients happy with these best-kept secrets for your smartphone, tablet and/or PC that every attorney can use, no matter what his or her technology skill level is.
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The Certification Program for The Daily Leader's Essential Toolkit |
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Category: GENERAL MGMT This two-day certification program will give you the knowledge of 40 proven leadership and management tools, as well as the expertise in how to equip your leaders and managers to effectively use the tools.
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The Coaching Habit: Ask These Questions to Change The Way Lead Forever |
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Category: GENERAL MGMT The Coaching Habit: Ask These Questions to Change The Way Lead Forever
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The Coaching Leaders Certification Program |
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Category: GENERAL MGMT - Coaching/Mentoring/Counseling Learn how to use tools, techniques, and a proprietary process to coach leaders with maximum results (A Linkage Immersion Program)
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The Complete Course on How to Supervise People |
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Category: GENERAL MGMT Learn how to get the absolute maximum performance possible from every member on your team!
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The Complete Course on Interviewing People |
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Category: HR MGMT - Interviewing/Recruiting Skills Finding great employees is tougher than ever. This training takes the mystery out of finding the best fit for any job!
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The Complete Guide to HR Management - Comprehensive Training for HR Managers |
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Category: HR MGMT From legal hassles to interpersonal disputes, benefits to compensation issues, master the many diverse components of successful Human Resources management
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The Conference for Managers, Supervisors & Team Leaders |
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Category: GENERAL MGMT You’ll leave this Conference with a renewed sense of commitment to leading your team, armed with new tools and solutions you’ll use right away to build a more cohesive, productive team.
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The Conference on Leadership Development and Teambuilding |
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Category: GENERAL MGMT - Team Building/Manging Teams Inspire ... lead ... succeed!
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The Crash Course on Leadership |
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Category: GENERAL MGMT - Leadership Skills 2 days of advanced leadership training for managers and supervisors. Master the skills top leaders use to achieve extraordinary results!
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The Effective Facilitator: Maximizing Involvement and Results |
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Category: GENERAL MGMT - Meeting Management Bring out the best in individual and team performance!
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The Effective Supervisor/Manager |
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Category: GENERAL MGMT - Supervisory Skills This training program is designed to provide new supervisors and managers with the basic tools to help them be successful and to provide more experienced supervisors the opportunity to add to and sharpen their skills for improved effectiveness.
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The Essentials of Cash Flow Forecasting |
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Category: FINANCE/INVESTING Implement proven strategies, tools, and techniques for managing cash flow to make better budget decisions.
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The Essentials of Security & Facilities Management |
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Category: MANUFACTURING/OPERATIONS - Facilities Mgmt A comprehensive 2-day update in workplace safety issues and the latest OSHA regulations
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The Exceptional Manager or Supervisor (2-Day) |
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Category: GENERAL MGMT - Supervisory Skills
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The Indispensable Assistant |
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Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals Achieve the results you want and win the respect you deserve
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The Indispensable Office Manager |
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Category: ADMINISTRATIVE PROFESSIONALS Gain critical skills for managing multiple priorities, defusing tense situations and improving efficiency in your office
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The Indispensable Office Manager |
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Category: GENERAL MGMT Solve competing priorities, defuse tense situations and improve office efficiency
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The Leadership Conference |
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Category: GENERAL MGMT - Leadership Skills Build a cohesive, cooperative team by learning how to successfully motivate, inspire, and lead
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The Linkage Communication Clinic |
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Category: GENERAL MGMT The Communication Clinic is designed to help individuals improve their communication strategies, maximize the impact of every interaction, and achieve better business results.
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The Management Conference |
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Category: GENERAL MGMT Spend a day with us. Gain powerful tools to become an effective manager.
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The Managers and Supervisors Conference |
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Category: GENERAL MGMT - People Management A unique opportunity guaranteed to boost the effectiveness of managers and supervisors at all levels.
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The Manager's Role in Developing People |
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Category: GENERAL MGMT When You Make Sure Your Employees Are Growing, You Guarantee Your Leadership Career Will Grow, Too
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The Master Course for Today's Managers |
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Category: GENERAL MGMT Become a cutting-edge forward thinker in all the areas crucial to successful leadership
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The Middle Manager - Essential Training |
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Category: GENERAL MGMT - Leadership Skills Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and they understand how to effectively execute these goals.
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The Productivity Super Conference |
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Category: GENERAL MGMT - Time/Stress Management Find out why you are not as productive as you could be ... examine what can be done to alter your productivity patterns by working smarter, not harder ... and learn how to keep the wheels in motion and experience long-term positive change once you return to the workplace.The Productivity Super Conference is a one day results-driven learning experience.
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The Professional Supervisor |
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Category: GENERAL MGMT - Leadership Skills With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!
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The Social Media Marketing Conference |
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Category: MARKETING-Social Media Facebook®, Twitter (tm) , uploading videos on YouTube(tm) and getting LinkedIn® - how do you make all the social media work for you?
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The Supervisor - Essential Training |
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Category: GENERAL MGMT - Supervisory Skills Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient.
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The Supervisor’s Role as Trainer & Coach |
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Category: GENERAL MGMT Learn how the right training and coaching from you can send your team’s productivity through the roof!
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The Ultimate Supervisor's Workshop: 2 Day |
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Category: GENERAL MGMT Two full days of intensive training on the critical skills you need to succeed as a supervisor!
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Time and Project Management for Administrative Professionals |
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Category: ADMINISTRATIVE PROFESSIONALS If you ever feel like you just can't get it all done ... discover how much easier your life can be when you practice these strategies
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Category: GENERAL MGMT - Time/Stress Management Take control of your time…and get control of your entire workday!
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Category: GENERAL MGMT - Time/Stress Management In this course, students will learn how to effectively manage their time by identifying goals, creating daily plans, and recognizing obstacles.
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Time Management for Managers & Supervisors |
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Category: GENERAL MGMT - Time/Stress Management Critical tactics for working smart and getting results
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Time Management for the Overwhelmed |
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Category: ORGANIZATIONAL DEVELOPMENT How to manage your time, stay organized, and get more done
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Time Management Survival Skills |
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Category: GENERAL MGMT - Time/Stress Management Time Management Survival Skills
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Category: GENERAL MGMT - Time/Stress Management
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Time Management Workshop – How to Add 10 Hours to Your Week…Guaranteed |
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Category: GENERAL MGMT - Time/Stress Management If you have ever wished there where more hours in a week, this workshop is for you. You will learn over 20 strategies to add 10 more productive hours to your week…every week.
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Time Management: Exceptional and Organization Skills |
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Category: GENERAL MGMT - Time/Stress Management The workshop will cover everything from planning, to prioritizing, to delegating, to controlling the people who control your time.
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Transitioning to Supervisor |
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Category: GENERAL MGMT - Supervisory Skills Successfully adjust to the changing expectations of your boss, peers, and subordinates
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Ultimate Loyalty: Building Teams That Wow Customers |
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Category: GENERAL MGMT Unleash the passion of loyal employees to increase the loyalty of customers
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Understanding Financial & Accounting Concepts, Statements, & Terminology |
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Category: FINANCE/INVESTING Dread Finance and Accounting? Help Is Here and It’s Stress-free!
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Using Process Failure Mode & Effects Analysis (FMEA) to Identify and Manage Risks to Internal and External Customers |
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Category: Compliance-Regulation Whether it’s called risk based thinking, risk assessment or risk management, management system requirements for organizations of all types are now calling for more rigorous consideration of risks and their effective control.
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What Got You Here Won't Get You There |
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Category: GENERAL MGMT Developed with Marshall Goldsmith based on his bestselling book
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Windows 2012 System Administration |
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Category: COMPUTERS / IT - Database This course provides hands on experience installing and configuring Windows Server 2012. Comprehensive labs and exercises give the students real experience deploying, managing and troubleshooting the Windows 2012 infrastructure.
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Workplace Harassment: What It Is and What To Do About It |
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Category: HR MGMT - EEO/Employee Rights/Culture Awareness In 2012 alone, the US Equal Employment Opportunity Commission ordered that $365,400,000 (that’s 365.4 million dollars!) be paid out for discrimination and harassment charges. No wonder companies are working to be more proactive in preventing harassment.But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.
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Workplace Violence: How to Manage Anger and Violence in the Workplace |
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Category: GENERAL MGMT Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.
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World Class Cyber Incident Response Plans: Strong Responses to Attacks |
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Category: Compliance-Regulation This course is intended for a varied audience as we explore the people, processes, and payment integrity aspects of responding to today’s cyber-threats.
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World Class Risk Management - What The Best International Standards Say About Risk - ISO 31000, ISO 14971 and ICH Q9 |
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Category: Compliance-Regulation Are you a Supervisor, Manager, or Director with risk management responsibilities? Do you have questions about what you are doing and why? If the answer is “yes,’ then this is the right course for you!
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Ziglar Performance Group - Hanson Training will be presenting the Ziglar Sales System |
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Category: SALES/CUSTOMER SERVICE - Sales Learn the process that has made millions successful. The Zig Ziglar Sales System by Ziglar Performance Goup - Hanson Training Intl.
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