Seminars & Training Classes Offered By American Management Association Seminars
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American Management Association Seminars Training and Seminars

American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success.

Challenging situations require a trusted partner.

AMA’s approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, Webcasts and podcasts, conferences, corporate and government solutions, business books and research.

Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one.

Why training?
Today, companies are constantly looking to do more with less in order to keep up with—and outpace—change and competition. Responsibilities may increase at a moment’s notice and require different or greater skills. That’s why training has never been more critical for advancing careers and achieving organizational success. Ongoing learning enables managers to continuously enhance their professional and personal development and increase their value to their organizations.

Our History

American Management Association traces its origins back to 1913 with the founding of the National Association of Corporation Schools (later to become the National Association of Corporation Training). By 1922, this group had merged with the Industrial Relations Association of America (founded in 1918 as the National Association of Employment Managers), to form the National Personnel Association. In 1923, the group chose a new name, American Management Association, to better reflect its mission and goals.

In 1973, AMA consolidated five closely related national associations—all dedicated to management education—into one organization. With this consolidation, the Regents of the University of the State of New York granted recognition to AMA as an educational institution.

World-Class Curriculums
AMA’s course curriculums incorporate best-in-business thinking and practices and are designed for all organizational levels. Covering the full range of competencies in all business functions, they include seminars in communication, finance, human resources, information technology, leadership, management, marketing, project management, sales and strategic planning—and can be delivered through public seminars or on-site programs and as customized learning solutions.

Broad Availability
AMA disseminates its proven content and skill-enhancing programs through channels that are most responsive to individual and corporate needs, such as traditional and virtual classrooms, conferences and events and print and electronic media (including MWorld, the journal of the American Management Association).

World Renowned Faculty
AMA seminars, conferences and briefings are led by senior executives, managers, authors, educators, consultants, even CEOs. They’re not only skilled platform speakers, but top business practitioners who have been in the trenches—and who bring their distinctive insights and practical, real-world experience to every learning encounter.



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Company Policies  (class times, cancellations etc.)

Attendance, Cancellation and Substitution

Q: What if I register for a seminar, but then can’t attend?
A: You may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your seminar. If you provide AMA with less than three weeks' notice, or fail to attend, you will be liable for the entire seminar fee. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. To cancel, simply call 1-800-349-1935.

Q: How do I use a courtesy transfer?
A: AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

Q: What can I do if I’m unsatisfied with a seminar that I attended?
A: At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee. Please call 1-800-349-1935.

Payments and Discounts

Q: How do I pay for a seminar?
A: For your convenience, you can pay in one of three ways.

By credit card: We accept MasterCard, MasterCard SmartPay, Visa, Visa SmartPay, American Express Cards, Optima, Discover, Diners Club and Carte Blanche. Please note: If you write us an e-mail requesting registration, please do not include your credit card information. We will call you to obtain it.

By check: Make your check payable to “American Management Association.” Then mail it to AMA, PO Box 169, Saranac Lake, NY 12983-0169. Please pre-register online and choose the Bill me option on the payment page.

Bill me or my company: If you select either of these options, we’ll send an invoice within 7-10 days of your registration.

Q: Does AMA offer a team discount if I register multiple people?
A: Yes, If you register 3 or more people for the same seminar session, you will receive a discount of up to 10%. Please call 1-800-349-1935 for details and to register.

Federal Government Discounts

Q: Do federal government employees receive GSA pricing in seminars?
Yes, Federal government employees are eligible for special GSA pricing for many seminars. Call 1-800-349-1935

International Registrations

For those residing outside the United States and Canada, payment MUST be received at the time of registration. Payment can be made by credit card or wire transfer. For wire transfer instructions submit your request to Invitation letters are provided once FULL payment has been received and cleared. You are not officially registered until payment is received and cleared. Standard cancellation policy applies.

Seminar Leaders

Q: Who will be my seminar leader?
AMA seminars are led by senior executives, managers, authors, educators, consultants, course developers...and even CEOs! To make each seminar as practical, relevant and hands-on as possible, AMA seminar leaders are selected from a pool of industry experts who have been successful in the corporate world. Then, each leader undergoes rigorous AMA training, as well as periodic evaluations by AMA practice leaders. All this ensures that you will have a course leader who is not only a skilled platform speaker, but also a top business practitioner.

Seminar Hours and Attire

Q: What time does my seminar begin and end?
On the first morning, please arrive at 8:30 am to pick up your registration packet and room assignment.

Seminars begin at 9:00 am and end at 5:00 pm, except on the last day.

On the last day, seminars that run the full day begin at 9:00 am and end at 4:30 pm. Seminars that conclude with half day sessions end at 12:00 pm.

Q: What should I wear?
Casual business attire is appropriate. Note: room temperatures may vary so you may want to dress in layers.

Locations, Facilities and Amenities

Q: How can I find the exact location of my seminar?
Once you register, you will receive a registration confirmation in the mail that will contain the exact meeting location.

Lunch and Parking

Q: Do you offer food?
We ask that you make your own arrangements for eating. For your convenience, our customer service staff is happy to give you recommendations for places to eat. Lunch breaks are usually an hour, but may vary.

Q: Do you provide parking?
AMA does not provide parking for seminar attendees.

AMA Federal Tax I.D. Number

Q: What is your federal tax I.D. number?
Our federal tax I.D. number is 23-725-9445.


Q: Can I get your seminars delivered on-site?
Yes! Every one of AMA’s seminars can be tailored to the specific needs of your organization and delivered on-site at the location of your choice.

Seminar Materials and Additional Resources

Q: Will I receive any materials at the seminar?
Yes! You’ll receive a seminar notebook that outlines course topics and includes supplemental handouts, if appropriate.

Checking in with Home and the Office

Q: How can I stay in touch with family and colleagues? How can people reach me?
Phones are readily available and you’ll have time during periodic breaks to make calls. In addition, our conference centers are equipped with Web access so you can receive your e-mail. Finally, our conference center staff will be happy to take messages or hold faxes for you.

Professional Accreditation and Continuing Education Units

Q: Can I Earn Professional Accreditation Credits from AMA Seminars?
Yes, AMA seminars qualify for Continuing Education Units. Some seminars also qualify for specific accreditations read on for details.

Q: What are Continuing Education Units (CEUs)?
Through the Continuing Education Unit (CEU) system, you receive formal recognition for improving your management skills by completing AMA seminars. Under the CEU system, one unit is awarded for completion of ten hours of participation in an organized continuing education experience that provides responsible sponsorship, capable direction and qualified instruction. All of AMA’s seminars qualify for CEUs.

When you earn CEUs, you receive immediate recognition for your career development efforts. A CEU Certificate suitable for framing will be presented to you upon satisfactory completion of the AMA seminar you have attended. You will also have a permanent, confidential record of accomplishments kept by AMA. Providing us with your Social Security number each time you attend a seminar enables us to update your record on an ongoing basis.

The CEU System:

Allows you to build a permanent record of achievement as you take part in education or training to further your career.
Provides a means for showing supervisors, personnel officers and others an official summary of seminars you have completed as part of your preparation for wider responsibilities and higher level positions.

Offers a means for giving official confirmation of your completion of continuing professional education courses and seminars to certification bodies, licensing boards and professional societies.

Q: How many CEUs do I earn for my seminar?
The number of CEU credits is indicated at the bottom of your seminar description Web page. This number corresponds to the number of contact hours involved. You earn one credit for every ten hours of instruction.

Q: How can I get a CEU transcript?
You will receive a CEU Certificate without charge after successful completion of each qualifying AMA seminar.
After you have completed several such programs, you may want to have an official transcript of your cumulative CEU record. This will show the titles, dates and number of CEUs each AMA seminar you have completed since the CEU system was adopted in January 1974. A transcript will be issued only at the personal request of the individual whose record it contains. To obtain a transcript, or to authorize sending one to someone else, call 1-800-349-1935.

Q: Do your seminars qualify for other professional accreditation credits?
Yes, some of our seminars qualify for the following accreditations:

APICS - The Educational Society for Resource Management
PDU - Project Management Institute
CPE - National Association State Board of Accountancy
CCM - Association for Financial Professional
CPS - International Association of Administrative Professionals
C.P.M. - Institute for Supply Management
CAS/CPD - The Institute for Corporate Real Estate
CEU - Continuing Education Units

If your seminar qualifies for any of these credits, it will be indicated on the seminar description Web page.

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